Title: Workforce involvement innovation in industrial organizations: a management perspective.
Author: Axelsson Tobias
Tutor: Lindhult Erik
Mentor: Sjödin Carina
Subject/curse: Innovation management, KIN190
Keywords: innovation, management, workforce involvement, organization, industrial sector
Problem: Scandinavian organizations have a long tradition of workforce involvement and find it essential to have an engaged workforce to handle innovation. Workforce involvement innovation can give many indirect or direct positive effects but the area are (relative) new to the industrial sector. The question that rises is what an industrial sector workforce need to accomplice innovative changes, and what kind of innovative work do they fit for? What possibilities does a workforce have to create ideas in an organization?
Purpose: With this study the aim is to create a clearer picture about innovative workforce involvement in the industrial sector. The study follows a management perspective and tries to understand workforce involvement through a manager’s eye.
Method: The study follows a small innovative initiative in which two groups, one internal and one external to a organization use the same material to find innovative solutions to problems in the working environment. The study is a qualitative action research project, and is focusing on a managers learning process through the project.
Conclusion: The study shows that internal workforce is suited to create incremental solutions which also are easy to implement. It’s not an easy task and the organization has to be prepared to involve several levels of the workforce. A manager who leads the process has to be prepared to receive a lot of criticism and reserving a lot of time to projects. If it’s a bigger project the organization might need to get external help. The study also shows that the workforce needs support through the whole innovative process in projects. This is even if they work with their own ideas and their own working environment. There is no easy way even if you might think that a workforce should manage to improve their own situation.
- The workforce needs support all through an innovative project.
- Managers have to reserve a lot of time to innovative projects.
- Managers have to realize that they will receive criticism and reflect over there own view about situations.
- An organization that wants to create innovative changes might need to change work assignments, recruit or hire external help to succeed.
- Workforce innovation projects should result in a better working organization both by actual solutions but also in the commitment of the work force.
- Workforce involvement increases organizational internal transparency.