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  • 1.
    Bruch, Jessica
    et al.
    Högskolan i Jönköping.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Bellgran, Monica
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    In search for improved decision making on manufacturing footprint: A conceptual model for information handling2011Inngår i: Proceedings of the 4th International Swedish Production Symposium, Lund, 2011, s. 63-68Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The footprint strategy of a manufacturing company is frequently highlighted as a key aspect to the company's competitive advantage. However, research concerning international location decisions is limited. A comprehensive strategy has to function in a world with limited resources and continuous change of values. The purpose of this paper is to propose a conceptual model of the process for efficient production localisation decisions by integrating aspects influencing the design of the manufacturing footprint. Research on drivers for location of manufacturing emphasise input factors, market factors and technological knowhow as key factors. Looking at the entire industrial system, earlier research also illustrates the broad range of roles for the manufacturing plant within a company's industrial system. Based upon this discussion of the motive for manufacturing location and the strategic role of the manufacturing plant, a conceptual model is introduced emphasising different levels that should be considered during the process of preparing a localisation decision. It serves as a base for more detailed studies on specific aspects, models and factors for manufacturing footprint analysis.

  • 2.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Explaining the evolution of performance measures – A dual case-study approach2013Inngår i: Journal of Engineering, Project, and Production Management, ISSN 2221-6529, E-ISSN 2223-8379Artikkel i tidsskrift (Annet vitenskapelig)
    Abstract [en]

    Few empirical studies have examined how performance measures change in practice and the driving forces behind this change. The existing body of literature has taken a prescriptive approach to how managers and organisations ought to manage change in performance measures without any concern for studying the phenomenon itself and thus a theoretical gap exists. With this gap in mind, the purpose of this paper is to outline how and why the performance measures have changed at two case companies over the time period 2008-2011. In order to fulfil the purpose of this paper two case studies at two different case companies have been conducted. The choice of data collection method is justified by the ambition to attain an in-depth and holistic understanding of the phenomenon. For each case, the data collection was based on four components: an interview study, analysis of archived data, documentation and direct observations. In total, 28 interviews were conducted, 14 at each case company. The empirical findings exhibit that the performance measures are exposed to continuous and considerable change from several perspectives. The measurement scopes at both case companies are steadily expanding, the individual performance measures are constantly replaced and their characteristics are continuously altered. An array of change triggers has been identified in the empirical findings. In contrast to what is advocated in literature, the findings illustrate that the most frequent reason for change is the will to improve the performance measures, the measurement process and the overall performance rather than changing internal and external environments. There are several challenges that need to be addressed in the future research agenda.

  • 3.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Managing change in Performance Measurement: a case study2012Konferansepaper (Fagfellevurdert)
  • 4.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Managing change in performance measures within a manufacturing context2013Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    Even though the literature available within the field of performance measurement and management (PMM) is extensive, a gap exists regarding how change is managed in performance measures (PM).  This gap is corroborated by the empirical data underlining that only a few organisations have mechanisms in place for managing PM change. The need to manage change in PM arises from the consensus that performance measurement systems (PMS) should reflect the strategy and direct environments of the company. As both strategies and environments are dynamic in nature the PMS ought to possess the capability to change. The paradox of combining dynamic strategies and environments with static PMS has created problems for companies as the competitive conditions change over time. With this background in mind, the purpose of this thesis is to contribute to the existing body of knowledge regarding how to manage change in performance measures. The contribution from this research will stem from analysis of six empirical studies and the results will be concluded in a set of guidelines regarding how to manage change in PM in practice.

    This thesis has adopted a systems perspective and takes a qualitative, case-study based approach. In total six case studies and three literature studies have been conducted. The case studies have been conducted on three different continents and have focused on the deployed ways for managing change in PM and how the PM have evolved over time. The first literature study focused on the general literature within the field of PMM, the second literature study focused on the literature revolving around keeping PM updated and relevant over time whilst the third and concluding literature study focused on further expanding the theoretical base on how to manage change in PM and how PM evolve and change after their implementation. This thesis concludes that extensive PM change is necessary over time in order to establish and maintain appropriate PM, continuously improve the measurement process and boost performance. Further, in converse to the various approaches suggested in literature, all six approaches identified in the case studies are processes. Furthermore, each PM change process differs from another as highlighted in the empirical findings chapter.

    Finally, 11 factors have been identified from the theoretical and empirical findings that affect the ability to manage change in PM: level of process documentation, process ownership, employee involvement and alignment (as an embedded part of the PM change process design), communication, culture, role of top-management, IT-infrastructure capabilities, resources available for facilitation, PM ownership and education. Finally, eight guidelines have been developed addressing how to manage change in performance measures.

  • 5.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Performance measures in lean production settings - a case study2012Inngår i: Swedish Production Symposium 2012, 2012Konferansepaper (Fagfellevurdert)
  • 6.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Performance Measures in Lean Production Settings: A Case Study2012Inngår i: Journal of Production Research & Management, ISSN 2249-4766, Vol. 2, nr 3Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The purpose of this paper is to outline how the performance measurement system of a large manufacturing unit has evolved since the implementation of a lean-based production system. In order to fulfill the purpose, this paper has been divided into four sections. The first section outlines the theoretical background and underlines the developments made in the fields of PMM and operations management over the last decades. The second part presents the case study and outlines the data collection components and the data analysis strategies. The third part presents the findings from the case study. The fourth and concluding part highlights the expansion of non-financial PM as a result of the production system transformation, underlines the expansion of the safety performance measures and reasons around the measurement scope of the company. The paper concludes that the performance measurement system of the case company has expanded its non-financial measures considerably in relation to their financial dittos since the implementation of the production system while expanding the overall scope of measurement. More research is needed for understanding the effects on the PMS once a lean production system is implemented

  • 7.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Towards Dynamic Performance Measurement Systems: A framework for manufacturing organisations2011Licentiatavhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    Consensus prevails that performance measurement systems should reflect the strategic direction of a company. Strategies are dynamic in nature while existing measurement systems are stable and predictable. The paradox of combining strategies with measurement systems has created problems for companies as the strategic context alters. Even though the literature surrounding the field is vast and dense there is a gap regarding how to keep measurement system up to date and dynamic.

    With the existing problem in mind, the objective of this research is to develop a framework that will support the realisation of dynamic performance measurement systems in manufacturing organisations.

    The research in this thesis has adopted a systems approach and is built around four case studies and two literature studies. The case studies have been conducted at manufacturing organisations on three different continents. The first literature study focused on the general literature in the field whilst the second literature study focused on the characteristics of dynamic performance measurement system in particular.

    The end-result of this research is a framework based on 19 factors systemised under five sub-headings: review process, IT system, management, employees and culture. In excess of the 19 factors, an additional two factors focalising on the realisation of the framework in practice finalises the end-result.

    As the research is derived from an industrial problem, this thesis provides an insight for academics of the contemporary struggles of manufacturing organisations with their performance measurement systems. Moreover, this framework provides practitioners with a foundation for making their performance measurement systems compatible and suitable for ever-changing content.

  • 8.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Bengtsson, Marcus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Johansson, Christer
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Realising dynamic abilities in a measurement system: A participatory case study2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    It is generally accepted by academics and practitioners alike that production performancemeasures ought to be derived from the strategy of a company. However, unlike the context that measurement systems operate in, they appear to be static. Hence, companies often fail to continuously reflect the dynamic business environment and their new priorities in their performance measurement systems. In the rapidly changing environment of today the development, implementation and use of adequate performance measurement frameworks are some of the major challenges confronting organisations and are also significant success factors. The purpose of this paper is to present key contributing factors in creating dynamic abilities in a production performance measurement system. The factors are derived by a literature study, a case and by contrasting the case to the literature. The case presented is a participatory study that stretches over 10 months and follows a project leader with the task of re-designing and implementing a support structure for a production performance measurement system. Following the introduction, the paper is divided into three sections: the literature review, the case study presentation and finally a discussion regarding what factors amplify and inhibit the dynamics in the support structure of a performance measurement system. The conclusion derived is that four additional factors have emerged as enablers for a dynamic

  • 9.
    Salloum, Mohammed
    et al.
    Volvo Construction Equipment, Technology, Department of Finance and Business Control.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Managing change in performance measures – An inter-company case study approach2012Inngår i: International Journal of Business Science and Applied Management, ISSN 1753-0296, E-ISSN 1753-0296, Vol. 7, nr 2, s. 53-66Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The field of performance measurement and management (PMM) is well filled with frameworks, models and guidelines addressing what to measure and how to design a performance measurement system (PMS). However, what has been less examined so far is how to ensure that PM evolve in tandem with their environments. Further, the few approaches available today are prescriptive and outlines how or what practitioners should do in order to manage change in their PM. Thus, a gap exists in understanding how organisations manage change in their PM in practice. Thus, the purpose of this paper is to outline and compare the approaches of three case companies for managing PM change. In order to fulfil the purpose of the paper, the data presented has been collected through the deployment of case studies. The choice of case studies as means for data collection stems from the possibility of an in-depth and holistic examination of the formulated phenomenon. All three case companies belong to the same company-group that operates within the transportation industry. The industrial footprint of the company is global with operations and sales spread out over the world. The findings suggest that all three companies have processes in place for managing change in PM. However, the approaches differ in design and context. Even though the case companies had different approaches in place to manage change in PM, they shared several commonalities. Commonalities were shared in the way of execution, process input and challenges in IT and culture. Furthermore, employee involvement seemed to be the biggest challenge for all three companies. The findings put forward in this paper are limited as they are confined to three companies from the same company-group. More studies, both from within and outside the company-group, are needed in order to establish a solid base of empirical data for generalisation. However, this paper makes a contribution both through describing how three companies manage PM change and through elaborating on the underlying factors affecting functionality.

  • 10.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik.
    THE EVOLUTION OF A PERFORMANCE MEASUREMENT SYSTEM: AN EMPIRICAL INVESTIGATION OF A MANUFACTURING ORGANISATION2012Inngår i: Proceedings of the PMA 2012 Conference, 2012Konferansepaper (Fagfellevurdert)
    Abstract [en]

     

    Lately several frameworks have emerged addressing how organisations can handle change in their performance measurement systems (PMS). However, less has been published addressing how much a PMS actually changes over time. With this background, the purpose of this paper is to present to what extent and why performance measures change at a large manufacturing organisation through a case study approach. The findings display that 40 per cent of the 141 identified PM had been created within a three-year period. Moreover, 60 per cent of all goal levels were altered annually or less. It was concluded that the changes in the PMS were mainly due to two reasons, changing environments and improvements of the measure and measurement process. The practical implication of the findings is that change in PMS can take place in scenarios when environments are perceived as stable and the organisation is focusing on implementing strategy. Few other empirical studies trying to determine the change rate in measurement systems exist today.

  • 11.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik.
    The evolution of a performance measurement system: an empirical investigation of a manufacturing organisation2012Konferansepaper (Fagfellevurdert)
  • 12.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Bengtsson, Marcus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Performance measure review practice in heavy automotive industry – a dual perspective case study2013Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Within the field of performance measurement and management (PMM) it is well-established that more research is needed into understanding how change is managed in performance measures (PM) (Eccles, 1991; Ghalayini and Noble, 1996; Neely, 1999; Kennerley and Neely, 2002; Kennerley and Neely, 2003; Melnyk et al., 2004; Neely 2005; Bourne, 2008). Even though academics have risen to the challenge by proposing several performance measurement frameworks (Bititci et al., 2000; Bourne et al., 2000; Najmi et al., 2005; Kennerley et al., 2003) two shortcomings prevail in the contemporary thereotical base. Firstly, little research has focused on the applied practices of organisations in the industry for managing change. Secondly, the research available today takes on a management perspective rather than an organisation-wide equivalent. This has been acknowledged by Bourne (2008) that underlines the need for more collaborative research into understanding how organisations manage change in PM in practice. With these deficiencies in mind, the purpose of this paper is firstly to outline the PM review practice of an organisation within the heavy automotive industry from two perspectives, top-management and operational, and secondly to contrast the practice to theory. In order to do this, two case studies at one case company have been executed, one from each perspective. The heavy automotive industry, defined in this paper as the industry for buses, trucks, and construction equipment, is both interesting and appropriate to study in relation to the outlined phenomenon.

  • 13.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Bengtsson, Marcus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Performance measurement review practices: a dual perspective case study2013Inngår i: Conference on performance measurement and management control, 2013Konferansepaper (Fagfellevurdert)
  • 14.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Lieder, Michael
    Measuring sustainability - an empirical investigation of deployed performance measures in manufacturing settings2012Konferansepaper (Fagfellevurdert)
  • 15.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Myrelid, Andreas
    Linköpings Universitet.
    Managing change in performance measures: a case study on practice and challenges2012Inngår i: Proceedings of the 4th World Conference P&OM / 19th EurOMA Conference, 2012Konferansepaper (Fagfellevurdert)
    Abstract [en]

    The purpose of this paper is to outline how a large manufacturing organisation handles change in its performance measurement system (PMS) and the challenges associated with it. The empirics presented have been collected through a case study. The findings display that the organisation deploys two processes for handling change, one with the starting point in the business plan and the other within an operational development program. Several challenges are highlighted relating to the IT-system, culture and involvement. The paper concludes that even though the processes are theoretically sound, the scarcity of time and focus in practice derail their purposes.

    The purpose of this paper is to outline how a large manufacturing organisation handles change in its performance measurement system (PMS) and the challenges associated with it. The empirics presented have been collected through a case study. The findings display that the organisation deploys two processes for handling change, one with the starting point in the business plan and the other within an operational development program. Several challenges are highlighted relating to the IT-system, culture and involvement. The paper concludes that even though the processes are theoretically sound, the scarcity of time and focus in practice derail their purposes.

  • 16.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Dynamic abilities in performance measurement system: a case study on practice and strategies2011Inngår i: Book of abstracts, 18th International Annual EurOMA Conference, Exploring interfaces, 2011, s. 133-133Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper analyse the key factors for creating a dynamic ability in the performance measurement system, in order to manage the operations/strategy interface. A case study was conducted at a heavy vehicle manufacturing site with three data collection components: analysis of archival data, direct observations and an interview study. The study details five factors that need to be fulfilled in order to realise dynamic abilities in a PMS: review process, IT system, management, culture and employee involvement. Moreover, in order to realise the factors in practice the PMS design and context need to be considered.

  • 17.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    From Metrics to Process: Towards a Dynamic and Flexible Performance Measurement System for Manufacturing Systems2009Inngår i: Proceedings of third swedish production symposium / [ed] B-G Rosén, 2009Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Performance measurement systems are challenged by today’s rapidly changing and highly competitive markets. Measures and management of these systems often fail to continuously reflect the dynamic business environment. This purpose of this paper is to discuss how to achieve a dynamic and flexible performance measurement system applicable for manufacturing sites. The analysis is based on a literature review on major performance measurement schemes, as well as a problem identified in industry. The paper introduces an industrial case where the current measurement at Operations is briefly evaluated and put in relation to the findings made in the literature study. The industrial challenges and possibilities are set as one basis for a proposed future structure. Important aspects on unctionalities/abilities for future research as well as development at the case company when choosing indicators and their implementation are discussed.

  • 18.
    Salloum, Mohammed
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Bengtsson, Marcus
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Johansson, Christer
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Aligning Dynamic Performance Measures2010Inngår i: PROCEEDINGS OF THE 6TH EUROPEAN CONFERENCE ON MANAGEMENT LEADERSHIP AND GOVERNANCE, Wroclaw, Poland, 2010, s. 339-349Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Few existing performance measurement systems emphasis the need for a performance management process, instead management is perceived as a once-off initial occurrence. Therefore performance measures and management of these measurement systems often fail to continuously reflect the current dynamic business environment. This creates a paradox with organisations using performance metrics that are obsolete or redundant due to the unfamiliarity of changing them. Few researchers have tried to answer the question how performance measures evolve and act in their milieus after the implementation phase. The need for a dynamic approach to performance measurement is not widely addressed and viable processes which can be used by management teams in a consistent manner are inquired. Corporations need tools to integrate and update performance measurement systems rationally and systematically as context and opportunities change. Without a nurturing infrastructure a performance measurement system can not stay viable. Without a process keeping the performance measurement system viable measuring becomes valueless and even destructive. As it is generally accepted both in academia and practice that business strategy is dynamic and ever changing in nature a consensus is growing that performance measurement systems must be accounted for when direction changes. The purpose of this paper is twofold, firstly to primary single out and present theoretically crucial characteristics for dynamic and flexible performance measurement systems. Secondly, to investigate to what extent the theoretical parameters are applied in practice. The article is divided into three parts; firstly, the literature within the field of performance measurement systems is filtrated to identify theoretically crucial factors for a dynamic performance measurement system. Secondly, the theoretical factors are observed in practice through two case studies and a cross-case analysis. Finally, the article is rounded up with a discussion over why organisations should focus on alignment of measures and objectives as a first step in their pursuit of dynamic measurement systems.

  • 19.
    Shahbazi, Sasha
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Salloum, Mohammed
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Kurdve, Martin
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Wiktorsson, Magnus
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Material Efficiency Measurement: Empirical Investigation of Manufacturing Industry2017Inngår i: Procedia Manufacturing, ISSN 2351-9789, Vol. 8, s. 112-120Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Improving material efficiency contributes to reduce the volume of industrial waste as well as resource consumption. However, less has been published addressing on what to measure for material efficiency in a manufacturing company. This paper presents the current practice of material efficiency performance indicators in a manufacturing context through a bottom-up approach. In addition to literature review, the empirical data was collected via a multiple case study at seven global manufacturing companies located in Sweden. The results show that existing material efficiency indicators are limited and are mainly measured as a cost or quality parameter rather than environment. The limited number of measurements relates to the fact that material efficiency is not considered as a central business in manufacturing companies and is managed by environmental department with limited correlation to operation. Additionally, these measurements do not aim to reduce waste volume or improve homogeneity of generated waste.

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