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  • 1.
    Astvik, Wanja
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Larsson, Robert
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Arbetsmiljön i tillitsbaserad styrning och ledning - exempel från socialtjänsten2020In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, E-ISSN 2002-343X, Vol. 26, no 4, p. 25-45Article in journal (Refereed)
    Abstract [sv]

    Studiens syfte är att via fallstudier av socialtjänsten undersöka konkreta ledningspraktiker som kan sägas falla inom ramen för Tillitsdelegationens definition av tillitsbaserad styrning och ledning och som har betydelse för att åstadkomma hållbara arbetsmiljöer i välfärden. Analysen visar att hållbar arbetsmiljö via tillitsbaserad styrning och ledning kan kopplas till organisationens säkerställande av förmåga, integritet och hjälpvillighet. Konkreta ledningspraktiker för säkerställande och hållbar arbetsmiljö var uppdragsdialog, systemperspektiv, integrering av arbetsmiljö och verksamkvalitet samt långsiktig ekonomisk styrning. Genom att ledningen agerar tillitsvärdigt via säkerställande av tillitsvärdigheten hos dem som är satta att utföra arbetet närmast medborgarna, erhålls goda arbetsmiljöer.

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  • 2.
    Astvik, Wanja
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Larsson, Robert
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Tillit i styrning och ledning för en hållbar arbetsmiljö inom socialtjänsten – en fallstudie av Nyköpings kommun.2018In: Styra och leda med tillit: Forskning och praktik / [ed] Louise Bringselius, Stockholm: Regeringskansliet/Norstedts Juridik , 2018, p. 139-165Chapter in book (Other academic)
    Abstract [sv]

    Kapitlet syftar till att beskriva hur en mer tillitsbaserad styrning och ledning kan gestalta sig inom socialtjänstens verksamheter genom en analys av individ- och familjeomsorgen i Nyköpings kommun. Resultaten visar att grunduppdraget, det vill säga det ansvar som verksamheten förväntas ta gentemot medborgarna utifrån lagstiftningen har stort utrymme i styrningen snarare än mål, som de för tillfället styrande politikerna formulerar. Kvantitativa mått kompletteras med kvalitativa verksamhetsbeskrivningar och kontinuerlig dialog om verksamhetens kvalitet, brister och utvecklingsbehov. Ansvarsavgränsningar som inte gynnar klientens bästa kan motverkas genom hur ekonomistyrningen används. Här framstår det som väsentligt att undvika konkurrens, incitament och repressalier i styrningen som leder till fokus på den egna enhetens ekonomi snarare än verksamhetens kvalitet. Styrning och ledning som söker säkerställa förmåga, integritet och hjälpvillighet hänger intimt samman med arbetsmiljöfrågorna. När organisationen identifierar och åtgärdar reella hinder som försvårar ett professionellt socialt arbete är det tydligt att organisation tar ansvar för både verksamhetskvalitet och arbetsmiljö. Att säkerställa integritet och hjälpvillighet innebär också en konsekvent hållning till principer och värderingar som speglar ett offentligt ämbetsmannaetos. Via öppenhet och dialog i organisationen är det de gemensamma värdena som bidrar till ett gemensamt ansvar för verksamhetens kvalitet och en hållbar arbetsmiljö.

  • 3.
    Astvik, Wanja
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare. Stockholm University, Sweden.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Hellgren, Johnny
    Stockholm University, Sweden.
    A comparative study of how social workers' voice and silence strategies relate to organisational resources, attitudes and well-being at work2021In: Journal of Social Work, ISSN 1468-0173, E-ISSN 1741-296X, Vol. 21, no 2, p. 206-224Article in journal (Refereed)
    Abstract [en]

    This study sets out to investigate the potential differences between social workers using voice- or silence strategies in their experience of organisational resources, attitudes and health, and whether social workers moving between strategies (voice or silence) over time have a different experience of the same outcomes than those who stay with the same strategy group. The participating social workers (n = 1356) responded to two web-based questionnaires over a one-year period. Findings The results show that voice strategies are related to the experience of more positive organisational resources, more positive attitudes (greater job satisfaction and organisational commitment, but lower intention to exit) and more positive health (greater recovery, but less emotional exhaustion and stress symptoms) than those using silence strategies. The results also show that moving from silence to voice is related to the experience of increased organisational resources, more positive attitudes and more positive health at T2, while those moving from voice to silence reported the opposite. Applications The longitudinal approach applied in this study adds empirical evidence of the relationship between voice/silence and work-related attitudes, as well as health and well-being. The close relationship between organisational resources, employee voice behaviour and related individual outcomes regarding attitudes and health imply that Human Resources (HR) management has a lot to gain by developing and securing a voice-friendly and considerate climate in their organisations.

  • 4.
    Astvik, Wanja
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare. Department of Psychology, Stockholm University.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Larsson, Robert
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Reasons for Staying: A Longitudinal Study of Work Conditions Predicting Social Workers’ Willingness to Stay in Their Organisation2020In: British Journal of Social Work, ISSN 0045-3102, E-ISSN 1468-263X, Vol. 50, no 1, p. 1382-1400Article in journal (Refereed)
    Abstract [en]

    Extensive staff turnover within the statutory social services is a serious problem in Sweden and in other European countries. This study examines which work conditions predict social workers’ willingness to stay in their organisation. A web-based questionnaire was used to gather data. The participating social workers responded to two questionnaires over a one-year period. To identify the social workers who wanted to stay and also remained in the organisation, the group ‘Stayers’ (n = 1,368) consisted of social workers who reported low intentions to quit at T1. The group ‘Leavers’ (n = 1,182) were social workers who had actually resigned at T2. The data were analysed using univariate and multivariate logistic regression analyses. The multivariate analysis shows that the work conditions that predicted staying in the organisation were low degrees of conflicting demands and quantitative demands, high degrees of openness and human resource orientation in the organisation and a high degree of perceived service quality. The results are discussed in relation to public management and managerial responsibility to create sustainable work conditions that facilitate the provision of good social services for citizens.

  • 5.
    Blomberg, Helena
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    A narrative study of newly graduated registered Swedish nurses' establishment in the profession and the portrayal of a healthcare organisation2019In: Journal of Health Organization and Management, ISSN 1477-7266, Vol. 33, no 4, p. 413-425Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose of this paper is to investigate how the participants talk about their experiences as newly graduated nurses, managers and nursing colleagues in the context of "newcomers' establishment in the profession" and to identify how they portray the healthcare organisation in their narratives. Design/methodology/approach A narrative approach is used to reveal and illustrate three perspectives on the topic "new-comers' establishment". In total, 14 interviews are conducted with 4 managers, 4 nursing colleagues and 6 newly graduated registered nurses. The focus of this study is how a healthcare organisation embraces and retains newly graduated registered nurses and how this is perceived. Findings The newcomers' establishment is facilitated by an orientation programme and an orientation period, individual support provided by managers and colleagues, and the creation of trust to boost confidence in nursing situations. The organisation is portrayed as struggling with high workloads, nursing shortages, high levels of responsibility and showing concern and an interest in the newcomer. The parties criticise the university for not teaching the most basic knowledge, thereby revealing the existence of a theory-practice gap. Originality/value The research shows how building trust amongst the organisation's members is essential for creating a satisfying workplace and the retention of newly graduated registered nurses. Empirical descriptions of newly graduated nurses, managers and nursing colleagues experiences of "newcomers establishment" are rare, which is why the description of such "establishment" in this research increases the value of the paper.

  • 6.
    Blomberg, Helena
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    ”Kör tills du brakar, sedan kastar vi ut dig om du inte flyr innan”: Socialsekreterares berättelser om uppbrottet från arbetsplatsen.2016Conference paper (Refereed)
  • 7.
    Eriksson, Lilly
    et al.
    Mälardalen University, Department of Social Sciences.
    Welander, Jonas
    Mälardalen University, Department of Social Sciences.
    Granlund, Mats
    Mälardalen University, Department of Social Sciences.
    Comparing engagement in everyday school activities in children with and without disabilities2006In: Developmental Medicine & Child Neurology: AusACPDM Abstracts 2006, 2006, Vol. 48:s105, p. 10-11Conference paper (Refereed)
  • 8.
    Finnman Grönaas, Johannes
    et al.
    Mälardalen University, School of Health, Care and Social Welfare.
    Söderbäck, Maja
    Mälardalen University, School of Health, Care and Social Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare.
    Almqvist, Lena
    Mälardalen University, School of Health, Care and Social Welfare.
    Swedish preschool staff’s experiences of their working conditions in child groups with high proportions of early second language learnersManuscript (preprint) (Other academic)
    Abstract [en]

    Preschool staff in general face challenging work conditions, contributing to high turnover and sick leave. This issue may be more complex for staff working in groups with high proportions of early second language learners (L2-groups), compared to those working in groups with a majority of first language learners (L1-groups). Yet, studies focusing on this issue are scarce. This study aimed to explore and describe the organizational and psychosocial work conditions experienced by staff in L2-groups. Through interviews with individual staff and workgroups, followed by content analysis, three themes emerged: perceiving organizational conditions, establishing professional relationships, and using competence. Staff in L2-groups experienced a context that was more complicated and demanding compared to those in L1-groups. This was primarily due to insufficient organizational resources, challenges in establishing professional relationships, and limited ability to use their education and experience effectively. These challenges compromised their professional well-being, and by extension, their psychological and physiological well-being. Addressing these issues necessitates additional resources and a nuanced understanding by policymakers of the unique challenges faced by staff in L2-groups. 

  • 9.
    Finnman, Johannes
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Almqvist, Lena
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    An explorative study of how preschool staff’s working conditions relates to professional well-being in child groups with high proportions of early second language learnersManuscript (preprint) (Other academic)
  • 10.
    Finnman, Johannes
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Söderbäck, Maja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Sjöman, Madeleine
    School Development and Leadership, Malmö University.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Almqvist, Lena
    School of Health, Care and Social Welfare, Mälardalen University College.
    Challenges to Relational Commitments of Preschool Staff in Supporting Children in Contexts with a High Proportion of Early Second Language Learners in Sweden2023In: Early Education and Development, ISSN 1040-9289, E-ISSN 1556-6935, p. 1-19Article in journal (Refereed)
    Abstract [en]

    PurposeUsing COR theory to study developments of health and other key resources in self-employed workers in Sweden over 6 years, this study: (1) explored whether the heterogenous group of self-employed workers contained subgroups with different health trajectories, (2) investigated whether these were more typical for certain individuals (with respect to age, gender, sector, education, employment status), and (3) compared the different health trajectories regarding resource development in mental well-being, business resources, employment status, work ability.

    MethodThe study used data from the Swedish longitudinal occupational survey of health (SLOSH) and included participants working as self-employed or combiner (N = 2642).

    ResultFive trajectories were identified with latent class growth curve model analysis (LCGM). Two health trajectories with (1) very good, respective (2) good stable health (together comprising 78.5% of the participants), (3) one with moderate stable health (14.8%), (4) one with a U-shaped form (1.9%), and (5) one with low, slightly increasing health (4.7%). The first two trajectories flourish: they maintained or increased in all key resources and were more likely to remain self-employed. Trajectories three and five consist of those who fight to maintain or increase their resources. Workers in the U-shaped health trajectory show signs of fight and flight after loss in health and other key resources.

    ConclusionsStudying subgroups with different resource developments over time was suitable to understand heterogeneity in self-employed workers. It also helped to identify vulnerable groups that may benefit from interventions to preserve their resources.

  • 11.
    Hoppe, Magnus
    et al.
    Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
    Berglund, Mattias
    Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.
    Annerfors, J.
    Finance department, Sörmland Region, Sweden.
    Bodén, V.
    Västmanland Region, Sweden.
    Mossberg, E.
    Sturk, M.
    Häggberg Sundgren, Å.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Intended Involvement – How Public Organizations Struggle to Become Co-producers of New Public Values2024In: Scandinavian Journal of Public Administration, ISSN 2001-7405, E-ISSN 2001-7413, Vol. 28, no 1, p. 78-98Article in journal (Refereed)
    Abstract [en]

    The paper is guided by the question of how public organizations can adapt to include citizens as co-producers of public values. To answer it, eleven researchers and civil servants, all involved in the transformation of a collaborative platform encompassing a university and four different public organizations, formed a collaborative and boundary-spanning author. Building on personal expertise and situated organizational experiences we conclude that public organizations do not adapt except for specific confined areas where they can still control and command outcomes important to them. Hence, public organizations struggle to become co-producers of new public values. From the process, we also conclude that academics and civil servants together writing an academic article cannot be viewed as a fertile common ground for equal collaboration and co-production. Nevertheless, it might still work as an interesting boundary-spanning activity for arriving at shared understandings and important insights on for instance why organizational moves from intended to actual involvement appear difficult.

  • 12.
    Larsson, Robert
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Hållbar socialtjänst – en fallstudie om relationen mellan arbetsmiljö och verksamhetsstyrning2018In: / [ed] Per Lindberg, Gävle: Gävle University Press , 2018, p. 64-65Conference paper (Refereed)
    Abstract [sv]

    Bakgrund

    Flera studier gjorda under senare år visar att socialtjänsten framträder som särskilt problematisk vad gäller den organisatoriska och sociala arbetsmiljön med bland annat hög arbetsbelastning, rollkonflikter, låg grad av personalorientering liksom bristande öppenhet och dialog i organisationerna. Arbetsmiljöproblemen i socialtjänsten visar sig också genom hög personalomsättning, stressrelaterad ohälsa och sjukfrånvaro, vilket också får betydelse för socialtjänstens förmåga att tillhandahålla välfärdstjänster av hög kvalitet. Mot denna bakgrund är det motiverat att studera hur en mer hållbar organisatorisk och social arbetsmiljö i socialtjänsten kan åstadkommas.

    Syfte

    Syftet med studien är att undersöka relationen mellan styrsystem och arbetsmiljöarbete med fokus på hur verksamhetsstyrningen bättre kan harmoniera med och integrera arbetsmiljöfrågor.

    Metod

    Studien är en kvalitativ fallstudie av individ- och familjeomsorgen i en kommun i Stockholm-Mälarregionen. Valet av fall gjordes utifrån forskningsprojektets avsikt att identifiera goda exempel på socialtjänstverksamheter som strävar efter att skapa goda arbetsvillkor och en hållbar arbetsmiljö. Datainsamlingen baseras på semistrukturerade intervjuer med kommunpolitiker, chefer på olika nivåer, socialsekreterare, fackliga företrädare och personer som arbetar med verksamhetsstöd såsom personalarbete (HR) och verksamhetsutveckling. Sammantaget har 18 personer intervjuats. Policy- och styrdokument (t.ex. verksamhetsplaner) och olika typer av personal- och arbetsmiljöstatistik används som kompletterande data. Intervjumaterialet har analyserats genom en tematisk analys.

    Resultat

    Resultaten visar att styrningen och ledningen av socialtjänsten har ett tydligt fokus på verksamhetens syfte och brukarnas behov, vilket innebär att socialtjänstlagen och andra lagar som reglerar verksamheten ges en framträdande plats i verksamhetsstyrningen. I resultaten framkommer också betydelsen av att kunna utföra ett "gott socialt arbete" och verksamhetens förmåga att kunna leverera en god kvalitet i sina välfärdstjänster. En god kvalitet är också något som relateras till socialarbetarnas villkor och förutsättningar att kunna utföra ett professionellt socialt arbete. I detta sammanhang beskrivs även betydelsen av en god organisatorisk och social arbetsmiljö. Resultaten visar således att det, generellt sett, finns god medvetenhet bland politiker, chefer och socialarbetare om relationen mellan kvalitet och arbetsmiljö. Öppenhet och dialog i organisationen framträder här som särskilt betydelsefullt, vilket kan exemplifieras av att det görs kvalitativa dialogbaserade uppföljningar inom socialtjänsten där både verksamhetskvalitet och arbetsmiljöfrågor kopplas ihop, diskuteras och kan bli föremål för konkreta förbättringar (t.ex. resursförstärkning). Samtidigt som detta görs på verksamhetsnivå indikerar resultaten att det fortfarande finns "stuprörstänkande" på högre nivåer i kommunen där personal- och verksamhetsfrågor separeras och hanteras av olika politiska nämnder och organisatoriska enheter.

  • 13.
    Larsson, Robert
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Welander, Jonas
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Towards sustainable social services? A case study of work environment and management control integration in a municipal organisation2018In: Proceedings of the 13th European Academy of Occupational Health Psychology: Adapting to rapid changes in today's workplace / [ed] Kevin Teoh, Nathalie Saade, Vlad Dediu, Juliet Hassard, and Luis Torres, Nottingham: EAOHP , 2018, p. 249-249Conference paper (Refereed)
  • 14.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Hellgren, Johnny
    Stockholms universitet, Sweden.
    Stressrelaterad ohälsa och arbetstrivsel hos medarbetare och chefer i socialtjänsten2017In: Arbetsmarknad & Arbetsliv, ISSN 1400-9692, E-ISSN 2002-343X, Vol. 23, no 2, p. 8-26Article in journal (Refereed)
    Abstract [sv]

    Situationen inom svensk socialtjänst framstår som särskilt problematisk med svåra arbetsvillkor, stressrelaterad ohälsa och höga ohälsotal. Baserat på en nationell enkätstudie med myndighetsutövande medarbetare och chefer i socialtjänsten undersöks betydelsen av arbetsvillkor och organisatoriska faktorer för ohälsa och arbetstrivsel. Resultaten visar bland annat att rimliga arbetskrav, i synnerhet kvantitativa krav, samt organisationens öppenhet har stor betydelse för ohälsa och arbetstrivsel hos både medarbetare och chefer inom socialtjänsten.

  • 15.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Isaksson, Kerstin
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Corrosion of trust: Violation of psychological contracts as a reason for turnover amongst social workers2017In: Nordic Social Work Research, ISSN 2156-857X, E-ISSN 2156-8588, Vol. 7, no 1, p. 67-79, article id ISSN: 2156-857XArticle in journal (Refereed)
    Abstract [en]

    Staff shortage in the social sector is a serious problem in several countriesand the high turnover rate of professional social workers presents a majorchallenge to the professional field. Social workers distinguish themselves asa particularly exposed occupational group, reporting higher workloads andmore difficult demands in comparison with other human service workers.Inspired by psychological contract theory, the objective of this study wasto describe social workers’ turnover processes that lead to a decision to quitafter a perceived violation of a psychological contract. Thirty-one interviewswere conducted with former statutory social workers who had voluntarilyresigned from their jobs during the preceding year. The analysis identifiedfour themes in the turnover processes stemming from perceptions oforganisational failure to fulfil promises concerning the provision of: (1) abalance between demands and resources at work, (2) a balance betweenefforts and rewards, (3) organisational professional ethics, and (4) responsiblehuman resource practices. The results highlight how organisational responsesto work-related dissatisfactions by social workers seem to enhance theirconviction of psychological contract breaches and perceptions of contractviolations, resulting in turnover. An important conclusion is that public sectoremployers need to reconsider their personnel strategies and practices inorder to start rebuilding trust and creating a more positive work climate.

  • 16.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Isaksson, Kerstin
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Exit, silence and loyalty among social workers and managers in the Swedish social services2017Manuscript (preprint) (Other academic)
    Abstract [en]

    Staff shortage in the social sector is a serious problem in several countriesand the high turnover rate of professional social workers presents a majorchallenge to the professional field. Social workers distinguish themselves asa particularly exposed occupational group, reporting higher workloads andmore difficult demands in comparison with other human service workers.Inspired by psychological contract theory, the objective of this study wasto describe social workers’ turnover processes that lead to a decision to quitafter a perceived violation of a psychological contract. Thirty-one interviewswere conducted with former statutory social workers who had voluntarilyresigned from their jobs during the preceding year. The analysis identifiedfour themes in the turnover processes stemming from perceptions oforganisational failure to fulfil promises concerning the provision of: (1) abalance between demands and resources at work, (2) a balance betweenefforts and rewards, (3) organisational professional ethics, and (4) responsiblehuman resource practices. The results highlight how organisational responsesto work-related dissatisfactions by social workers seem to enhance theirconviction of psychological contract breaches and perceptions of contractviolations, resulting in turnover. An important conclusion is that public sectoremployers need to reconsider their personnel strategies and practices inorder to start rebuilding trust and creating a more positive work climate.

  • 17.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Isaksson, Kerstin
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Exit, silence and loyalty in the Swedish social services – the importance of openness2019In: Nordic Social Work Research, ISSN 2156-857X, E-ISSN 2156-8588, Vol. 9, no 1, p. 85-99Article in journal (Refereed)
    Abstract [en]

    The advent of New Public Management in Sweden has affected thesocial services in terms of increased workload, more conflicting demandsand a reduction in professional autonomy. This study contributes to theunderstanding of how various job demands, job resources and theorganisational factor of openness influence the exit, silence and loyaltystrategies amongst social workers and managers in the Swedish socialservices. Regression analyses of national web questionnaire data gatheredfrom 4,068 social workers and 432 managers have revealed that: (1)role conflicts associated positively with exit and negatively with loyalty,(2) job autonomy was negatively related to silence and positively relatedto loyalty in both groups, (3) openness had a high explanatory value inall of the outcome variables for both groups and (4) openness was apotential mediator between role conflicts and all of the dependentvariables. A conclusion is that if organisations want social workers andmanagers to stop considering exit, want to counteract silence and wantto improve loyalty, management strategies need to be developed thatreduce the conflicting demands and create organisational structures thatfacilitate a continuous and open dialogue between the strategic andoperational levels of the organisation.

    Download full text (pdf)
    fulltext
  • 18.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Astvik, Wanja
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Larsson, Robert
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    What makes them stay: A longitudinal study of work conditions predicting social workers’ actual behavior to stay in their organization.2018In: Proceedings of the 13th European Academy of Occupational Health Psychology: Adapting to rapid changes in today's workplace. / [ed] Kevin Teoh, Nathalie Saade, Vlad Dediu, Juliet Hassard, and Luis Torres, Nottingham: EAOHP , 2018, p. 301-302Conference paper (Refereed)
  • 19.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Blomberg, Helena
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Isaksson, Kerstin
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Exceeded expectations: building stable psychological contracts among newly recruited social workers in a Swedish context2020In: Nordic Social Work Research, ISSN 2156-857X, E-ISSN 2156-8588, Vol. 10, no 1, p. 66-79Article in journal (Refereed)
    Abstract [en]

    There is a need for a stable competence provision in the Swedish publicsector in order to ensure the continuity, quality and stability of the socialservices that are provided to citizens. As the turnover rate of newcomersgenerally reaches a peak between three and six months after entry, it isimportant to understand how organisations can retain their newlyrecruited social workers. From a psychological contract theory standpoint,the aim of this exploratory qualitative case study is to describe the processthat leads to relatively stable psychological contracts amongst newlyrecruited social workers. Three focus group interviews (consisting of fournew social worker recruits, six co-workers and two supervisors from thesame department) were conducted to retrospectively capture theexchange relationship between these agents during the newcomers’first year of employment. The analysis identified two themes in theexchange process that shaped the employment relationship: pre-entryexpectations and post-entry experiences. The results showed that theorganisational promises that were kept over time, mostly by supervisorsand also due to co-worker influences, ultimately resulted in fulfilled andstabilized psychological contracts amongst the newcomers. An importantconclusion is that a co-worker-organisation relationship of a good qualityneeds to have been established in order to enable a successful qualitativenewcomer-organisation relationship. High organisational investment isthus required by an employing organisation that wants to builda trustworthy long-term relationship with all its employees.

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  • 20.
    Welander, Jonas
    et al.
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Wallin, Juliska
    Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Isaksson, Kerstin
    Mälardalen University, School of Innovation, Design and Engineering. Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare.
    Job Resources to Promote Feelings of Pride in the Organization: The Role of Social Identification2017In: Scandinavian Journal of Work and Organizational Psychology, E-ISSN 2002-2867, no 1Article in journal (Refereed)
    Abstract [en]

    Employees are assumed to obtain job resources from and identify with the organization they work for. Previously, the concepts of job resources and social identification have mostly been studied holistically, that is, on one general organizational level. This study contributes to the understanding of how job resources, operationalized at two different levels in two organizations, influence the amount of group-based pride that employees feel for their workgroups and for their organizations. Social identification is purported to intervene in this relationship on respective level, and its inclusion is expected to contribute to different kinds of pride. Regression analyses of questionnaire data gathered from 436 employees in two middle-sized municipalities in Sweden revealed that: (1) a workgroup’s resources and identification explained additional variance in workgroup pride beyond the effects of resources and identification at the organizational level, (2) leader and organizational resources and identification explained additional variance in organizational pride beyond that of workgroup resources and identification, and (3) social identification in both these areas partially mediated these relationships. Theoretical contributions include the addition of emotional outcomes of job resources and that these effects are foci-specific. This emphasizes the need to distinguish between workgroup and organizational levels regarding both independent and dependent variables. The clarification of the multiple identifications and group-based pride dynamics that exist has practical implications for Human Resource (HR) managers.

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