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  • 1.
    Blackbright, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Exploring Purposeful use of Innovation Self-assessments2020Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    Innovation management is a multidimensional practice characterized by the requirement of a constant renewal to maintain an organization’s relative innovativeness. A practice highly characterized by a requirement to handle uncertainty, risk, and long lead times, which requires an active management of both the prerequisites of today and a yet-undefined future. Therefore, it is of little surprise that the so-called “innovation audits,” with their purpose of direct or indirect improvement are often considered a vital part of innovation management practices. This thesis focuses on the internal self-assessment use of such audits by organizations to self-assess their current state of innovativeness against indicators of good practice or their own prior state. The purpose of such innovation audits is to reveal gaps between the current and desired state, which the organization can use to develop improvement activities.

    Substantial empirical and theoretical research on innovation audits exists, which focuses primarily on the development of the audit itself, but seldom on enacting audits that lead to desired improvements. Much innovation audit research discusses the areas to assess and the development of different types of indicators, statements, and framework, which represents these assessment areas. The problem is that no matter how well the indicators identify possible improvement areas or gaps between current and desired states, it still says very little about integrating retrieved information into activities that actually lead to the desired improvements.

    This thesis takes a process perspective on the undertaking of an innovation self-assessment audit (ISA). Rather than examining what to assess and how to use the result, it focuses on the undertaking of an ISA as an improvement process in itself. The overall objective is to contribute to the understanding of why a purposeful use of ISA emerges (or does not emerge). To this end, this thesis collects empirical data about ISA use and its context from qualitative case studies, involving 14 self-assessment groups from 9 different organizations. The findings from these studies is presented in the six appended papers that address different perspectives on ISA use and contextual prerequisites.

    To better understand why a purposeful use of ISA emerges (or does not), it was necessary to bring the appended papers together and undertake a more focused discussion on ISA use as a process in its entirety. Therefore, this thesis recontextualizes the six appended papers against a new theoretical framework based on theories on processes, complex adaptive systems (CAS), and competence-in-use.

    The theoretical discussion in this thesis offers several contributions. First, by approaching the undertaking of ISA as an improvement process, it focuses on the continuity of the process, which in turn allows a distinction between the execution of the process and the enabling of this execution. Second, the enactment of purposeful use is related to knowledge about the focus area of the assessment (e.g. innovation culture or capabilities) and the current state being assessed. Together, these create the basis for the theorization of a four-dimensional ISA competence-in-use that impacts how ISA can be purposefully enacted. Overall, the main reason why purposeful use emerges (or does not) does not seem to be so much about having a high ISA competence-in-use, as having high correspondence between expectations and competence-in-use.

    Together, this contributes to an increased understanding of why purposeful use emerges (or does not), making this its primary contribution within the field of innovation management. The focus on self-assessment use as an improvement process embedded in the organizational context it intends to improve, does give a more general relevance to the discussion on improvement processes, and the use of self-assessment audits outside the field of innovation management.

    The contribution of this thesis is closely related to the use of ISA and can be used to support the process of planning and undertaking an ISA. This thesis also contributes to knowledge on ISA competence-in-use, which can guide practical choices in undertaking an ISA for more purposeful use.

    Fulltekst (pdf)
    fulltext
  • 2.
    Blackbright, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    The Importance of Taking a Process Perspective on the Use and Application of an Innovation Management Self-Assessment AuditInngår i: Journal of Innovation Management, E-ISSN 2183-0606Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Prior research on innovation management self-assessment audits (IMSA) has a strong focus on the assessment situation, primarily on what to assess. However, several additional tasks are necessary to make purposeful use of an IMSA. This study analyzes the undertaking of an IMSA from a process perspective to better understand IMSA’s utilization by looking at how people participate in the process and how the process is integrated in an organizational context. This study adopted an interactive research approach and collected data over a period of 27 months in 45 interviews, six workshops, and 10 meetings with 42 different participants from three companies. Results show a fragmented participation, and that the process was only partly integrated into the organizational context, making it arbitrarily dependent on individual actors. This demonstrates the need to understand challenges related to IMSA use to enable a process that is integrated in the structures intended to be improved.

  • 3.
    Cedergren, Stefan
    et al.
    RISE SICS, Sweden.
    Backström, Tomas
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Blackbright, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Johansson, Peter
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Andersson, Jennie
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    A New Survey Instrument for Assessing the Innovation Climate2017Inngår i: XXVIII ISPIM Innovation Conference ISPIM 2017, 2017Konferansepaper (Fagfellevurdert)
  • 4.
    Johansson, Peter E.
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Backström, Tomas
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Andersson Schaeffer, Jennie
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Cedergren, Stefan
    Research Institute of Sweden, Västerås, Sweden.
    Let us measure, then what?: Exploring purposeful use of innovation management self-assessments.2019Inngår i: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 36, nr 10, s. 1734-1749Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose

    The purpose of this paper is to increase the understanding regarding how managers attempt to make purposeful use of innovation management self-assessments (IMSA) and performance information (PI).

    Design/methodology/approach

    An interpretative perspective on purposeful use is used as an analytical framework, and the paper is based on empirical material from two research projects exploring the use of IMSA and PI in three case companies. Based on the empirical data, consisting of interviews and observations of workshops and project meetings, qualitative content analysis has been conducted.

    Findings

    The findings of this paper indicate that how managers achieve a purposeful use of PI is related to their approach toward how to use the specific PI at hand, and two basic approaches are analytically separated: a rule-based approach and a reflective approach. Consequently, whether or not the right thing is being measured also becomes a question of how the PI is actually being interpreted and used. Thus, the extensive focus on what to measure and how to measure it becomes edgeless unless equal attention is given to how managers are able to use the PI to make knowledgeable decisions regarding what actions to take to achieve the desired changes.

    Practical implications

    Given the results, it comes with a managerial responsibility to make sure that all managers who are supposed to be engaged in using the PI are given roles in the self-assessments that are aligned with the level of knowledge they possess, or can access.

    Originality/value

    How managers purposefully use PI is a key to understand the potential impact of self-assessments.

    Fulltekst (pdf)
    fulltext
  • 5.
    Johnsson, Mikael
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Existence of negative innovation-gaps affecting innovation performance in two Swedish SMEs.2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper aims to achieve a deeper understanding of innovation-gaps, found in a previous study according to innovation-audits made by the authors to this paper. Negative innovation-gap is of interest as they might affect innovation-performance within companies and further on Total innovation management (TIM). TIM is a holistic view of innovation, involving a broad representation of employees and functions for which the innovation-gaps could be crucial. This study was made at two Swedish industrial SMEs, 1170 written questions asked to 18 employees, 12 workshops held with two company-specific-groups and one company-mixed-group with senior management. The major findings were “organisational related innovation-gaps”, “individual related innovation-gaps” and several subgroups to both of them, e.g. conflicting incentives and time-related-gaps. The conclusion is to not try to categorise the gaps, but to be aware of them when practicing innovation management, as gaps, when become too big, seems to affect innovation-performance in a negative way. Keywords: innovation workshop; SME; innovation-gap, innovation management; innovation-gap analysis.

  • 6.
    Johnsson, Mikael
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    External Innovation Driver (EID) - a Developing and Organization Learning Service in Innovation Management. Three cases where an EID develop and learn SMEs innovation management2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Innovative companies are more successful than non-innovative ones, but there seems to be a lack of knowledge in innovation-management. Can an EID (External Innovation Driver) develop and learn a SME (Small- and Medium-sized Enterprises) about innovation management? If so, should the EID be supported by a STP (Science and Technology Park)? The scope of this study includes three cases where SME:s in Sweden got education and idea-developing-support through one idea-generating phase and one idea-developing phase. Out of 55 identified ideas in Phase One, 12 ideas were developed in Phase Two. The SME:s got education from “Learning by watching” combined with “Learning by doing” according to the RAFT-model, which resulted in 6 ideas reaching the market, 1 idea became a research project and 5 ideas were terminated. The SME:s felt it secure to know that the EID was a neutral and trusted person, supported by a STP, not claiming for partnerships.

  • 7.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Creating Business with Strategic Innovation Management: how STPs can contribute to the next generation of competitive companies by incorporating innovation advice as a strategic tool2011Konferansepaper (Fagfellevurdert)
  • 8.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Direct and Indirect Innovation Integration in Swedish SMEs Business Strategy2011Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Innovation is a central strategic issue for companies who wants to repeatedlyinnovative and build long-term competitiveness. Research stresses the importance of strong linkages between innovation and the strategic orientation of a company. Despite that does both research and experience show that SME:s often have a short-term focus on results and are low-risk oriented towards incremental innovations or show a reactive, non-strategic approach towardsinnovation. This case study survey to what extent innovation is an, direct or indirect, integrated part of a SME:s overall business strategy. The case study was conducted at one Swedish SME in three stages with 10 participants with broad representation of management and employees from the entire company. Innovation was found to be strongly centred to the persons of top management, have strong informal linkages to top levels of formal business strategy but with weak integration at practical action oriented levels of strategy.

  • 9.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    INNOVATION AUDITING THE AUDIT & THE AUDITOR: (from the perspective of the internal auditor)2015Licentiatavhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    There are many innovation audits that aim to contribute to increased innovativeness through systematic monitoring and review. In line with this the purpose of this study is to build knowledge that increases both the academic and the practical user-value of innovation audits.

    Previous research in the innovation audit area is mainly focused on the audit tool and to some extent the auditing process, with a strong bias towards what to audit, rarely addressing more than just the measuring- and assessment phases. Most audits involve internal staff in audit-related work such as self-assessments, and thus employees from the audited organisation can also be regarded as internal auditors (executors). Previous research indicates that the ability of the internal auditor impacts the audit’s execution and that the audit design affects how auditor-demanding the execution of the audit becomes. Despite this there is very little research that concerns the internal auditor’s role in the auditing process.

    To better understand how the abilities of individual internal auditors affect the audit process, I formulated two questions for the licentiate thesis: What types of shortcomings in the audit process are influenced by deficient auditor maturity? and What are the consequences of these shortcomings on the audit process? The concept of auditor maturity is here used familiarly to describe the internal auditors’ level of ability to independently perform their auditing tasks in an appropriate manner without any further support than what is provided by the audit tool.

    The empirical data were collected in two qualitative case studies with 21 participants from two SMEs. 92 written questionnaire and 23 interviews were conducted and complemented by a literature review. My use of two subdivisions of the audit process is central to the thesis and to my knowledge not previously used: firstly the division into three phases: the pre-assessment phase, the assessment phase and the post-assessment phase, and secondly the division into three parts: the audit (the tool), the auditor (the executor) and the auditing (the execution). The analytical focus is on shortcomings in the internal auditors’ ability to execute their auditing tasks.

    Several shortcomings in this respect were identified and can be grouped based on the following characteristics: Conceptual, Contextual, Auditor interaction, Strategic & operational and Adaption.

    The main contribution of this research is by highlighting the internal auditor’s role in the audit process, to discuss all the phases of the process and to introduce the perspectives of audit, auditor and auditing under the unifying concept of the audit process.

    Fulltekst (pdf)
    fulltext
  • 10.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    The importance of skill and experience in innovation auditing2013Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Innovation auditing is by both academia and practitioners considered to be important for differentpurposes such as increased innovativeness and a multitude of auditing tools and methods exist. Majority of these doto some extent use best practice and most provides explicate judgment criteria why their dependence of theauditors’ skill and experience is relatively low. A literature review was conducted to deepen the understanding ofhow the auditors’ skill and experience is considered in current innovation audit literature. Only a few were found toaddress the issue explicitly but a majority contained examples of situations where skill or experience of the auditoraffected the audit process. Innovation auditing doesn’t only seem to provide a base for increased innovativenessand maturation but also requires auditing maturity.

  • 11.
    Karlsson, Helena
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Johansson, Mikael
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Backström, Tomas
    Mälardalens högskola, Akademin för innovation, design och teknik.
    Interview Supported Innovation Audit: how does a complementary interview affect the understanding of an innovation audits results when the interview is based on the audit statements2010Konferansepaper (Fagfellevurdert)
    Abstract [en]

    SMEs tend to lack the ability of sustainable development through cost-effective and repeated innovation. One way to find out a current innovation state is to run a self-assessment innovation audit, which are well used but got critics to not show reliable results The authors formed research question: How might a complementary interview affect the understanding of the result of the innovation audit when the interview is based on the same statements used in the audit? The study was conducted at two Swedish SMEs with a mix of management and personnel. 21 respondents at both companies answered 840 audit-statements and equal amount of interview questions rephrased from a “how-perspective”. 4 audit-statements were left blank and 103 interview questions were answered, “I don't know”. A great differ in the understanding appeared and the conclusion was that a selfassessment innovation audit might not show reliable results conducted without a complementing interview.

  • 12.
    Karlsson, Helena
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Johansson, Peter
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Backström, Tomas
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik, Inbyggda system.
    Andersson, Jennie
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Assessment competence and its importance for IMA-tool use2017Inngår i: XXVIII ISPIM Innovation Conference ISPIM 2017, 2017Konferansepaper (Fagfellevurdert)
  • 13.
    Karlsson, Helena
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Johnsson, Mikael
    Interview Supported Innovation Audit: How does a complementary interview affect the understanding of an innovation audits results when the interview is vased on the audit statements.2010Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Abstract: SMEs tend to lack the ability of sustainable development throughcost-effective and repeated innovation. One way to find out a currentinnovation state is to run a self-assessment innovation audit, which are wellused but got critics to not show reliable results The authors formed researchquestion: How might a complementary interview affect the understandingof the result of the innovation audit when the interview is based on the samestatements used in the audit? The study was conducted at two Swedish SMEswith a mix of management and personnel. 21 respondents at both companiesanswered 840 audit-statements and equal amount of interview questionsrephrased from a “how-perspective”. 4 audit-statements were left blank and103 interview questions were answered, “I don't know”. A great differ inthe respondents understanding appeared and the conclusion was that a selfassessment innovation audit might not show reliable results conducted without a complementing interview.

  • 14.
    Karlsson, Helena
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Schaeffer, Jennie
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Winbo, Karolina
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Assessment and Support?: AiR - A Pilot Project on Support Systems for Innovation in Automation Industry2015Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Various methods to assess innovation are used in companies and organizations. Audits provide little support for day to day use and few explicitly address how companies can benefit from the audit results in terms of e.g. how to learn, formulate goals and operationalization. Based on a concrete example, this paper explores how innovation assessment can be considered a tripartite audit process designed to support learning and give an increased cultural support for innovation. In the paper the audit process will be discussed from the perspectives of what, who and how. 'What' address the tool and assessment area, 'who' focus on the people that participates in the assessment process and 'how' on the very assessment execution. The awareness of the notion 'innovation' among the 70 industrial companies in the Automation Region Network in mid-Sweden are typically low, and as a response to that a pilot study project Automation Innovation Region (AiR) started in 2012 to develop support for innovation. During one year 2014/2015, employees in five companies (N=44) participated in the study. The project developed a process, AiR Innowatch (Innowatch), combining a photo-based workshop on innovation, three workshops with themes on innovation climate, a web based weekly assessment tool, and a quarterly survey. The tools focus on innovation culture (what), the process highlights reflection, learning and integration (how) on assessment results from the perspective of individual, group and organisational (who) perspective. The goal was to design a learning based audit process that supports the companies to independently continue their work for increased innovativeness after the formal assessment process. This paper present the tools developed and the results from the pilot study as a base for discussion on auditing as a tool that supports learning and development of an organisational culture for increased innovativeness in established organisations. 

  • 15.
    Landoni, Paolo
    et al.
    Politecn Milan, Milan, Italy.;MIP Business Sch, Masters Open Innovat & Knowledge Transfer, Milan, Italy..
    Dell'Era, Claudio
    Politecn Milan, Dept Management Econ & Ind Engn, Milan, Italy.;Politecn Milan, MaDe Lab, Lab Lab Educ Management Design & Innovat, Milan, Italy..
    Ferraloro, Gregorio
    Univ Sao Paulo, FEARP, Ribeirao Preto, Brazil..
    Peradotto, Mattia
    RMIT Univ, Melbourne, Vic, Australia..
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Verganti, Roberto
    Politecn Milan, MaDe Lab, Lab Lab Educ Management Design & Innovat, Milan, Italy.;Politecn Milan, Management Innovat, Milan, Italy.;Harvard Sch Business, Boston, MA USA.;Copenhagen Business Sch, Design Management, Copenhagen, Denmark..
    Design Contribution to the Competitive Performance of SMEs: The Role of Design Innovation Capabilities2016Inngår i: Creativity and Innovation Management, ISSN 0963-1690, E-ISSN 1467-8691, Vol. 25, nr 4, s. 484-499Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The strategic role of design-driven innovation is being increasingly recognized. Many studies show that investments in design positively influence the innovative capacity of firms and consequently their competitive performance. However, few researchers have explored how this relationship comes about. The studies that over the years have contributed to the understanding of design have identified two main barriers: the lack of a common language on design, and poor analysis of the dynamics that characterize the relationship between investment in design and competitive performance. In this paper, we investigate six small and medium-sized enterprises (SMEs) located in the Lombardy region of Italy that have received funding from a policy aimed to develop design innovation capabilities. We identify and discuss five different design innovation capabilities and we analyse their role in mediating the relationship between investment in design and competitive performance.

  • 16. Landoni, Paolo
    et al.
    Delléra, Claudio
    Ferraloro, Gregorio
    Peradotto, Mattia
    Politecnico di Milano, Italy.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Verganti, Roberto
    Politecnico di Milano, Italy.
    Design contribution to the competitive performances of SMEs: The role of design innovation capabilities2014Konferansepaper (Fagfellevurdert)
  • 17.
    Lindhult, Erik
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Öberg, Christina
    Lund University, Sweden.
    Bessant, John
    University of Exeter, UK..
    Johansson, Peter
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Quality in innovation management auditing2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Innovation management auditing (IMA) is valuable to assessinnovation capability. A review of literature shows that research-based IMAmodelsare few and there are considerable variations in IMA-related researchand models. The quality of different models is often unclear or limited. Thepurpose of this paper is to clarify the basis for valid and reliable auditingthrough discussing and developing a quality framework. Findings point to thatthere are different aims and purposes of IMA; measuring, learning about orchanging innovation capability as well as improved business performancethrough capability enhancement. Different aims imply different focus andformulation of quality to be achieved through IMA efforts. A qualityframework for IMA is developed based on aims and the trustworthiness (validity, reliability and objectivity) in achieving respective aims. Theframework is proposed as a way to assess quality of different models, as aguide to enhance quality through research, and for practitioners to use modelsand tools in a quality-conscious way.

  • 18.
    Schaeffer, Jennie
    et al.
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Backström, Tomas
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Johansson, Peter
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Karlsson, Helena
    Mälardalens högskola, Akademin för innovation, design och teknik, Innovation och produktrealisering.
    Cedergren, Stefan
    Mälardalens högskola, Akademin för innovation, design och teknik, Inbyggda system.
    Presencing and Downloading: in Photo-supported Group Discussions on Innovation2017Inngår i: XXVIII ISPIM Innovation Conference ISPIM 2017, 2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Abstract: The overall research focus in the study is how photographs can be used in workplace innovation processes. This work-in-progress paper discusses photo-supported group discussions on innovation as an approach to incorporate employees in the development of a radically innovative culture. The method involves managers and engineers in a process that transforms their conceptions of innovation into visuals and words, and provides a possibility for collective reflection based on these formulations. Enabling all employees to use their experiences and knowledge in workplace innovation is an opportunity being pursued in Sweden. The paper is a starting point to discuss whether or not the method of photo supported discussion on innovation could be helpful to support a shift to a radically innovative culture. The concepts of downloading or presencing are introduced to analyse the method.

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