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  • 1.
    Aagaard, Isabelle
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Kurdmark, Hawal
    Mälardalen University, School of Business, Society and Engineering.
    Kommunikationsproblematiken som uppstår vid implementering av den agila metodiken: - En kvalitativ studie sedd ur ett förändringsperspektiv2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 2.
    Abada, Daniela
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Estifanos, Naemi
    Mälardalen University, School of Business, Society and Engineering.
    Provisionens påverkan på telefonförsäljares motivation: Hur påverkar belöningssystem medarbetares motivation? Vilka följder har denna påverkan?2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

     Date:                                      2023-05-30  Level:                                     Bachelor/Master thesis in Business Administration, 15 cr   Institution:                            School of Business, Society and Engineering, Mälardalen                                                 University   Authors:                                Daniela Abada                Naemi Estifanos                                                                           (99/12/11)                                       (01/06/12)  Title:                                  The influence of sales commission on the motivation of                        telemarketers  Supervisor:                       Johan Grinbergs  Keywords:                         3 keywords  Research questions          1.How do reward systems affect employee motivation? 2.What are the consequences of this impact?  Purpose:                            The purpose of this research is to investigate the effect of sales commission as a reward and how it works as a motivational factor for employees   Method:                             Qualitative research method, face to face interviews. Thematic analysis and coding of data which is then analyzed in the analysis.  Conclusion:                       Sales commissions have an effect on employee motivation, possibly not in the long term as the majority of salespeople want to change workplaces due to the side effects that are the result of sales commissions such as stress, pressure and mental illness. Development opportunities are also motivating for salespeople, but not as extensive as the commission. The topic has divided thoughts between salespeople and the management team.

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  • 3.
    Abay, Zelalem
    University of Gothenburg, Sweden.
    The signaling role of voluntary ESG assurance2021Conference paper (Refereed)
    Abstract [en]

    Using a sample of European firms, this study examines the signaling role of voluntary assurance of non-financial disclosures on their related performance, measured using environment, social, and governance (ESG) scores. Voluntary disclosures reduce information asymmetry and information risk, but such reductions are conditional on the verifiability of the disclosed information, thus requiring credibility. Given that skepticism in the reports is inevitable, credibility is paramount for differentiating firm performance. Credibility is enhanced by voluntarily purchasing assurance from an independent third party. This study argues that only firms with superior non-financial performance have an incentive to purchase assurance to differentiate themselves from poor-performing counterparts. The results reveal that firms with voluntary third-party assured reports have significantly higher ESG scores than those with unassured reports. This study offers new evidence on the signaling value of voluntary assurance on subsequent ESG scores.

  • 4.
    Abay, Zelalem
    University of Gothenburg, Sweden.
    The signalling role of voluntary ESG assurance2022In: International Journal of Managerial and Financial Accounting, ISSN 1753-6715, E-ISSN 1753-6723, no 3, p. 265-294Article in journal (Refereed)
    Abstract [en]

    The aim of this study is to examine the role of independent third-party environment, social, and governance (ESG) assurance in signalling higher ESG performance. While testing the hypothesis, a liner regression is applied using data from Thomson Reuters ESG scores and global reporting initiative database from a sample of 645 unique European firms over the period of 2012-2017. Firms with third-party assurance are found to have a significantly higher ESG performance than firms with no assurance. This study offers new evidence on the signalling value of an independent third party ESG assurance in differentiating ESG performances and confirms the incentive that high performing firms could use to separate from their counterparts with poor performance in a separating equilibrium. Copyright © 2022 Inderscience Enterprises Ltd.

  • 5.
    Abbas, Rami
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Issa, Simon
    Mälardalen University, School of Business, Society and Engineering.
    Landenberg, Kevin
    Mälardalen University, School of Business, Society and Engineering.
    Utdelning i fåmansbolag: Reformers påverkan på beteende och agerande2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Date:                        2018-01-15

    Level:                       Bachelor thesis in Business Administration, 15 cr

    Institution:                         School of Business, Society and Engineering, Mälardalen University

    Authors:                  Rami Abbas             Simon Issa                          Kevin Landenberg              92/03/26                                 92/02/02                                       94/08/11

    Title:                        Dividend in close companies

    Keywords:              Dividend, qualified shares, the canceled proposition 2017, tax behavior

    Research

    Questions:               What possible changes in behavior has the cancelled proposition generated at decision making in close companies?

                                     What impact do tax reforms have on tax behavior?

    Purpose:                  The purpose of the survey is to create an understanding about if and how close companies have acted towards the rejected proposition of change in the 3:12 rules. In addition to this, the purpose is also to create an understanding of what impact tax reforms have on tax behavior.

    Method:                   Regulations regarding dividend opportunities in close companies, have been collected and analyzed. Theoretical data collection on reformers' impact on tax behavior has been collected. In addition, interviews have been conducted with owners of close companies and authorized auditors.

    Conclusion:              The proposition of change that were rejected in the summer of 2017 had no significant impact on majority of the shareholders at close companies. This is due to complicated regulations. In specific cases, when reforms are too complicated, it requires the involved partners a learning time to acquire new knowledge and therefore do not have the time or knowledge to respond to the reform requirements.

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    AbbasIssaLandenberg_2018-01-15
  • 6.
    Abdalmasih, Ranim
    et al.
    Mälardalen University, School of Business, Society and Engineering. Mälardalens universitet.
    Majid, Sma
    Mälardalen University, School of Business, Society and Engineering.
    Saado, Tania
    Kontroll av lagerinventering under Corona-pandemin.: En kvalitativ studie om kontroll av lagerinventering under pandemin utifrån revisorsperspektiv.2023Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesis
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  • 7.
    Abdi, Akam
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Chen, Wei
    Mälardalen University, School of Business, Society and Engineering.
    Tystnads- och anmälningsplikten: Revisorns hantering av konflikter för ett oberoende ställning och vid misstanke om brott2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this thesis is to create a deeper and also a better understanding about how each of the professional secrecy and obligation to report are perceived from auditors and further investigate how the potential conflicts based on independence and “can be suspect” are handled by the auditors. The purpose has been achieved through interviews with four different accounting firms.

    The interviews were conducted with Grant Thornton, BDO Mälardalen AB, PwC and KPMG to answer the research questions. Subsequently, a hermeneutic approach was used to since the interpretation of the interviews was considered as important to obtain knowledge of the respondent’s perception about the topic. In the analyze chapter have dataset from the reference framework and empirical part been used to implement the analyze of the thesis.

    The study shows that the professional secrecy is important for creating a good relationship with clients and is not considered as a rule that create conflicts for auditors. The obligation to report, however, is creating conflicts because of the lack of knowledge in assessment of economic crimes. The auditors therefore decide to investigate a situation that “can be suspect” beyond what is intended. To not become dependent on the clients, there are rules and profession practices that are used and also examples like not having friends or family members as clients.

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    Kandidatuppsats
  • 8.
    Abdi, Akam
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Chen, Wei
    Mälardalen University, School of Business, Society and Engineering.
    Tystnads- och anmälningsplikten: Revisorns hantering av konflikter för ett oberoende ställning och vid misstanke om brott2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this thesis is to create a deeper and also a better understanding about how each of the professional secrecy and obligation to report are perceived from auditors and further investigate how the potential conflicts based on independence and “can be suspect” are handled by the auditors. The purpose has been achieved through interviews with four different accounting firms.

    The interviews were conducted with Grant Thornton, BDO Mälardalen AB, PwC and KPMG to answer the research questions. Subsequently, a hermeneutic approach was used to since the interpretation of the interviews was considered as important to obtain knowledge of the respondent’s perception about the topic. In the analyze chapter have dataset from the reference framework and empirical part been used to implement the analyze of the thesis.

    The study shows that the professional secrecy is important for creating a good relationship with clients and is not considered as a rule that create conflicts for auditors. The obligation to report, however, is creating conflicts because of the lack of knowledge in assessment of economic crimes. The auditors therefore decide to investigate a situation that “can be suspect” beyond what is intended. To not become dependent on the clients, there are rules and profession practices that are used and also examples like not having friends or family members as clients.

    Download full text (pdf)
    Tystnads- och anmälningsplikten
  • 9.
    Abdlwafa, Lezan
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Balci, Anita
    Mälardalen University, School of Business, Society and Engineering.
    Safari, Awat
    Mälardalen University, School of Business, Society and Engineering.
    Bokföringsbrott: Ett resultat av oaktsamhet i bokföring?2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Datum: 29 maj, 2013

    Nivå: Kandidatuppsats i företagsekonomi, 15 hp

    Institution: Akademin för ekonomi, samhälle och teknik, ESTMälardalens Högskola

    Författare: Lezan Abdlwafa, Anita Balci & Awat Safari

    Titel: Bokföringsbrott – Ett resultat av oaktsamhet i bokföring?

    Handledare: Ulla Pettersson

    Nyckelord: Bokföringsbrott, oaktsamhet, bokföringsskyldighet, god redovisningssed, Ekobrottsmyndigheten, Skatteverket, konkursförvaltare

    Frågeställning: På vilket sätt leder näringsidkarens oaktsamhet i bokföring till bokföringsbrott? Vilka faktorer bidrar till detta?

    Syfte: Att undersöka hur näringsidkarens oaktsamhet i bokföringen kan vara en av orsakerna till bokföringsbrott.

    Metod: För att uppnå syftet så använde vi oss av en kvalitativ metod för att få en djupare förståelse av ämnet. Vi inhämtade vårt material till referensramen från litteratur samt lagar såsom bokföringslagen, årsredovisningslagen och brottsbalken. Material till empirin var hämtad från tre intervjuer med personer som besitter relevant kunskap, en skattebrottsutredare, en konkursförvaltare och en åklagare.

    Slutsats: Det vi har kommit fram till i vår uppsats är att oaktsamhet i bokföring är en orsak till bokföringsbrott, främst i mindre företag som inte har resurser till att upprätta bokföring på ett sätt som ger en rättvisande bild av företagets ekonomiska ställning.

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    Bokföringsbrott - ett resultat av oaktsamhet i bokföring?
  • 10.
    Abdulahad, Yamin
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Siro, Razan
    Mälardalen University, School of Business, Society and Engineering.
    Hib, Khaula
    Mälardalen University, School of Business, Society and Engineering.
    Organizational Change and Crisis Management During the Covid-19: Study About The Role of Leaders in Organizational Change During the Covid-19 Pandemic in The Public Sector2022Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study aims to explain how many organizations in various fields are affected by the global pandemic Covid-19, which led to many organizational changes in the public sector, so those new strategies were implemented to counter these changes. Also, this research sheds light on the role of the leaders in crisis management through the sensemaking model that helps build a new story and provides logical explanations. It also seeks to study whether these new strategies are effective and how they affect the employee's performance.

    The data collection for this paper uses qualitative and quantitative research through an inductive approach to answering the research questions by collecting primary and secondary data. Through qualitative research, six interviews were conducted with employees and leaders at KTH University. And the quantitative data were collected from a questionnaire sent to leaders at KTH University. 

    The results show how the KTH University has faced several multiple organizational changes during the pandemic and how the leaders had a vital role in managing the crisis.

    Some limitations were encountered, such as the response limitations of KTH leaders, so the researchers could not collect more than 6 interviews, which led to limiting the broad research and obtaining the required results.

  • 11.
    Abdulsalam Osman, Dana
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Hamad, Ivan
    Mälardalen University, School of Business, Society and Engineering.
    Hantering av styrande dokument: Hantering av styrande dokument i stora företag2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
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    Hantering av styrande dokument
  • 12.
    ABGHARI, SHABNAM
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    FAKHOURI, REEF
    Mälardalen University, School of Sustainable Development of Society and Technology.
    The Relationship between Level of acculturation and Service Quality Perception: A Case study of Swedish Banks and Customers with Iranian and Iraqi cultural origins living in Sweden2009Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
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    FULLTEXT01
  • 13.
    Abrahamsson, Beatrice
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Bodén, Matilda
    Mälardalen University, School of Business, Society and Engineering.
    CSR och klädbranschen: Vilka effekter har H&Ms CSR-strategi?2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Research questions: How does the company's CSR communication affect consumers' purchase intention and brand attitude?

    Purpose: The study aims to examine the relationship between how companies' work with CSR (marketing) influences brand attitude and further purchase intention among consumers in the fashion industry.

    Method: The study was conducted using a quantitative method and a deductive research approach. A survey was carried out, and 149 responses were collected for data analysis.

    Conclusion: The results show that CSR is an effective marketing strategy for strengthening the brand, as the majority of respondents consider it important for clothing companies to take responsibility. However, it is not an easy task to effectively and credibly communicate these efforts. This study reveals that, in the case of H&M, few respondents were aware of what the company does regarding CSR and they were skeptical about the overall accuracy of H&M's claims. Thus, many respondents are still consumers with a positive brand attitude, likely due to reasons other than CSR.

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    CSR och klädbranschen: Vilka effekter har H&Ms CSR-strategi?
  • 14.
    Abrahamsson, Gun
    et al.
    Örebro universitet, Handelshögskolan vid Örebro Universitet.
    Johansson, Tobias
    Örebro universitet, Handelshögskolan vid Örebro Universitet.
    Ekonomiska ansvarsenheter2013In: Perspektiv på ekonomistyrning / [ed] Erik Jannesson, Matti Skoog, Stockholm: Liber , 2013, 1, p. 14-35Chapter in book (Other academic)
  • 15.
    Adamsson, Maximilian
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Enehöjd, Pontus
    Mälardalen University, School of Business, Society and Engineering.
    Hur skapas en förbättrad digital kommunikation som ger ledare möjligheten att leda på distans: En studie om hur digital kommunikation bör utformas för att organisationer ska bli mer effektiva och ha ett bra kommunikationsflöde med mindre informationsbortfall.2020Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Digital kommunikation är idag självklart för de allra flesta människor, alla kommunicerar digitalt via olika sorters enheter och kanaler. Dock kommer den digitala kommunikationen i väldigt många olika former så kan det ibland bli svårt och komplext för alla att hantera denna sorts kommunikation. Denna studie har för avsikt att skapa ett underlag för en mer komplett och kontrollerbar kommunikation via digitala medel, samt hur ledarskap kan främjas via kommunikation i digital form. Detta ska bidra med en grundläggande kunskap kring hur en organisation bör hantera och förmedla sin information och kommunikation via digitala medel.

    Studien fokuserar på att skapa en förståelse för hur digital kommunikation upplevs av mottagaren. För att därifrån kunna se hur denna upplevelse kan föras närmare den fysiska kommunikationen mellan en ledare och medarbetare. I ett samarbete med Barn och utbildningsförvaltningen, en väldigt stor organisation med ansvar för all grundutbildning i Eskilstuna kommun, det vill säga allt från förskola upp till gymnasial utbildning. Denna organisation har analyserats genom en induktiv forskningsmetod med kvalitativa intervjuer, dessa har varit grunden för att samla in data. Genom dessa kvalitativa intervjuer samlas åsikter och tankar in från medlemmar av alla olika delar av organisationen för att skapa en heltäckande bild om hur den digitala kommunikationen upplevs och fungerar.

    Kunskapsbidragets syfte för denna uppsats var att få fram kunskap om hur en digital kommunikationsmiljö bör utformas för att organisationer ska bli mer effektiva, ha ett bra kommunikationsflöde samt mindre informationsbortfall. Detta syfte anses vara uppfyllt genom slutsatserna utifrån teori och empiriinsamling. Där en organisation med en bra struktur, organisationskunskap samt grundtanke har alla möjligheter att då utveckla sina ledare. Detta kan i sin tur utveckla medarbetare och därmed skapa en mer effektiv organisation, med bra och tydliga kanaler där alla är införstådda hur dem fungerar.

  • 16.
    Adasevic, Ivan
    et al.
    Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
    Palosaari, Viljam
    Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
    Multi-project Management in an Internal Development Context: A case study focused on identifying challenges in project portfolio management at ABB Components2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The purpose of this thesis was to explore what challenges are identified in project portfolio management (PPM) in an internal multi-project environment. The aim of this study was to find the underlying reason for the occurrence of challenges in terms of how these challenges occur, and why do they occur. To realize the purpose and the aim of the study, the research was conducted at ABB Components, a business unit of ABB Group. Further, based on identified challenges provide a set of guidelines and recommendations for managing and countering the challenges.

    To understand the research problem a literature review was employed and a case study was conducted at ABB Components. The purpose of the literature review was to gain a theoretical background related to the research topic, identify challenges or problems, and potential solutions, with the purpose of establishing a connection to the challenges identified in the case study. The empirical work consisted of the case study conducted at ABB Components and was constituted by interviews person. The analysis of the results was validated with a workshop held with interviewees, with discussions regarding the findings. Guidelines and recommendations for managing challenges related to project portfolio management were designed from the results of empirical and theoretical work.

    The 11 main challenges related to project portfolio management were identified throughout three defined project phases, initiation of a project, execution of a project and project closure, and was appearing either in one phase or across phases. The challenges in this research were correlated to four main causes; limited resources (budget & time), limited resources (personnel), vague directives, and project maturity. The identified challenges can be encountered and managed by utilizing existing models for project management, improved information handling, expanding the notion of criteria for project success, performing a resource capacity analysis, and planning for the project closure.

    The theoretical and practical work have contributed to a collective analysis of what types of challenges are evident in phases throughout a single project, and what outcomes these challenges can have on a project portfolio in an internal multi-project environment and . It has to some extent indicated differences among challenges and causes evident in multi-project settings, for projects that are classified as internal development or product development, implicating differences throughout the project phase. Furthermore the challenges have pivoted around the three main themes centered indicating that there are challenges related to each phase of the project life, as well as challenges which are apparent across the project phases.

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    fulltext
  • 17.
    Adasevic, Pavle
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Hallberg, Oskar
    Mälardalen University, School of Business, Society and Engineering.
    Revisorn och penningtvätt: - En studie om hur revisorer tillämpar lagen om penningtvätt2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Title: Accounting and money laundering, a study on how auditors apply the law on money laundering

    Date:  May 29th 2013

    University: Mälardalens University

    Institution: School of economy, society and technology

    Level: Bachelor thesis in business economy, 15 credits

    Authors: Pavle Adasevic 910731 Oskar Hallberg 900508

    Advisor: Kent Trosander

    Keywords: Money laundering, Law of money laundering, Auditor, ABL

    The main issue:In 2009 a new law on money laundering was introduced. The new law aims to strengthen the monitoring and reporting of money laundering. In 2011 11,464 reported suspicions of money laundering, only four of them where from audits, how come there so few reports from the auditors?

    Purpose: The Purpose of the study is to show how audits apply the new money laundering law in their work.

    Method: The study was based upon qualitative method. Secondary data was taken from literature, articles and reports. Primary data are interviews with three respondents, two auditors and one person from the financial police.

    Conclusion: The study shows that auditors apply the law in their work. Although the Money Laundering law can be regarded as clear and applicable thou the design however can be discussable. A hypothesis of a new concept that has been discovered from the study is companysmurfing.

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    fulltext
  • 18.
    Adenfelt, Maria
    et al.
    Uppsala universitet.
    Maaninen-Olsson, Eva
    Mälardalen University, School of Business, Society and Engineering.
    Knowledge integration in a multinational setting: a study of a transnational business project2009In: International Journal of Knowledge Management Studies, ISSN 1743-8268, E-ISSN 1743-8276, Vol. 3, no 3-4, p. 295-312Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to study how communication enables knowledge integration within transnational projects. Using longitudinal case study data to explore the theoretical arguments, interesting findings emerge. The main finding is that knowledge integration within the transnational project was hampered by ignorance – among project managers and members – of the impact and link between the use of different communication tools, subsequent communication process and knowledge integration. Other findings relate to how institutionalised behaviour persist change and subsequently partly explained why the communication process and thereto related communication tools were not adjusted to new circumstances and conditions. Finally, communication is an inherent part of knowledge integration within a transnational project and there is a need for communication to be sensitive to the complexity of the knowledge being integrated.

  • 19.
    Adhanom, Makda
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Alvaro, Natasha
    Mälardalen University, School of Business, Society and Engineering.
    How Does Visual Merchandising in Fashion Retail Stores Affect Consumers’ Brand Experience and Behavior?: A qualitative study about psychological- and personal factors affecting customers' channel selection in-store vs. online when purchasing clothes.2023Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Title:  How Does Visual Merchandising in Fashion Retail Stores Affect Consumers’ Brand Experience and Behavior?

    Research question: How do psychological- and personal factors influence customers' channel selection (in-store vs. online) when purchasing clothes from fashion retailers?  

    Purpose:  The purpose of this study is to explore consumers' brand experience and behavior when buying in-store and online. Moreover, how psychological- and personal factors influence consumers' channel selection (in-store vs. online) when purchasing clothes from fashion retailers. 

    Method: The study uses a qualitative research approach with data collection that took place in the form of semi-structured interviews. The qualitative data were collected with a result of 19 respondents. The interviews were answered by females between the ages of 23-35 who either are or have been customers of Zara's physical- and online stores in Stockholm. The responses were audiotaped, transcribed, and then analyzed.

    Conclusion: The authors can with this study state that the results that have emerged contribute to new knowledge about how psychological- and personal factors influence customers' channel selection (in-store vs. online) when purchasing clothes from fashion retailers. Additionally, the authors can assess how the elements of customer experience, brand coherence, and perceived visual merchandising, affect the behavior among the consumer and their channel selection when purchasing clothes from fashion retailers. This study adds new information that increases understanding and the information that emerged is essential for companies to consider. The essay will be useful to fashion industry businesses, especially those with online and physical stores. The research methodology not only helps the businesses' marketing but also identifies the most important factors.

    Keywords: Customer Experience, Consumer Behavior, Customer Perception, Visual Merchandising, Psychological Factors, Personal Factors, In-store, Online Retailing.

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    fulltext
  • 20.
    Adhanom, Makda
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    KouKou, Amin
    Mälardalen University, School of Business, Society and Engineering.
    Zeray, Suzan
    Mälardalen University, School of Business, Society and Engineering.
    Sustainable Packaging Communication: How do Generation Z consumers perceive sustainable packaging communication at the point of purchase?2022Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose: The purpose of this study is to explore how Generation Z perceive sustainable packaging communications at the point of purchase. Hence, gain a better understanding of Generation Z's purchase intent when engaging in the buying of sustainable product packages in the context of grocery markets.

    Methodology: In this section, ​​a qualitative research strategy was used to achieve the purpose of the thesis. This study was conducted from the gathered primary and secondary data. A qualitative approach was considered to be relevant for the study because of the thematic approach applied. Consequently, patterns of the empirical findings that resulted from the semi-structured interviews were presented. In addition, the literature review relied on the secondary data collection, acquired from previous conclusions relative to Generation Z consumers and sustainable packaging communication.

    Conclusion: The results obtained showed that the buying behaviour of Generation Z participants for sustainable packages can be determined by the packaging communication cues which are also known as the visual, verbal and structural cues. In addition, factors such as price sensitivity and sustainability awareness also determined the purchase intent at the point of sale. Hence, based on the results gained the visual cues of a package were found to be the most prominent factor in determining the purchase intent in comparison to the structural cues. Verbal cues, on the other hand, determined the purchase intent of the consumers who are already aware of sustainability. Lastly, the price aspect of a package was also found to be of great importance in the buying process, since the majority of the participants stated price to be the first thing to consider at the point of sale.

  • 21.
    Adielsson, Magnus
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Harlos Salmén, Robin
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Svensson, Robert
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Lagervärdering och lagerstyrning hos ett litet handelsföretag2010Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In a small company there is a risk that the management focuses so much on the core business that other administrative tasks are ignored. For example, there is a risk that the company does not control its inventories efficiently.

    The purpose of this thesis is to describe and analyze the valuing and control of the inventory in a small retail company with a store and, where appropriate, give suggestions for improvement.

    We have studied laws and recommendations regarding inventory valuation and other literature regarding inventory control in retail companies. Additionally we have interviewed representatives for a typical small retail company.

    The investigated company does comply with applicable laws and recommendations, but not much more. Furthermore, the company uses mostly feel and experience in its inventory control. The company does not use formal inventory control in any great extent, if any. We have some suggestions for improvements in this regard.

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  • 22.
    Adolfsson, Angelica
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Anter, Merve
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Anter, Fasla
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Revision - hur uppnås god kvalitet i små revisionsbyråer?2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syfte:  Syftet med studien är att belysa och analysera hur revisorn arbetar för att eliminera risken för att göra väsentliga fel i årsredovisningen. Studien ska även beskriva och skapa förståelse för Revisorsnämndens och små revisionsbyråers arbete och ställningstagande till kvalitetssäkring.

    Metod: Utifrån ett hermeneutiskt synsätt och med en kvalitativ metod utfördes personliga intervjuer med tre små revisionsbyråer och Revisorsnämnden. Vid val av informanter tillämpades ett strategiskt urval. I studien har en abduktiv ansats använts. 

    Slutsatser: Åtaganden för att god kvalitet ska uppnås i revisionen är revisionsprocessen, rotation på revisionsuppdrag vart sjunde år, tillämpning av analysmodell och etiska normer, FAR SRS:s kvalitetskontroller, internt kontrollsystem och kvalitetssäkring från RN.

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  • 23.
    Adolfsson, Angelica
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Ståhl, Malin
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Ton, Emma
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Diffusionen av Bolagsverkets e-tjänst för elektroniska årsredovisningar i XBRL-format2010Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this paper is to examine the underlying factors that affect or will affect the diffusion of the Companies Registration Office e-service for electronic annual reports in XBRL-format. This is achieved by examining why some Private limited liability companies choose to use the Swedish Companies Registration Office e-service for electronic annual reports, while others have so far chosen to abstain. By examining the practical advantages and disadvantages that can actually occur in the sending of electronic annual reports in XBRL- format, a more thorough picture of the spreading can be presented.

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  • 24.
    Adolfsson, Jessica
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Azari Ghalati, Mozhgan
    Mälardalen University, School of Business, Society and Engineering.
    Tekle, Sara
    Mälardalen University, School of Business, Society and Engineering.
    "Säg till om jag stör": -En fallstudie om ledarskap, mångfaldsarbete och organisationskultur2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Date:                                 2020-01-24

    Level:                       Bachelor thesis in Business Administration, 15 cr

    Institution:                School of Business, Society and Engineering, Mälardalen University

    Authors:                           Jessica Adolfsson             Sara Tekle            Mozhgan Azari Ghalati

    Title:                          “Let me know if I interrupt” - A case study about leadership, diversity work and organizational culture.

    Tutor:                        Andreas Pajuvirta

    Keywords:                Leadership, diversity work, inclusion, employees, organizational         culture and communication.

    Questions:               How can leadership contribute to create an inclusive organizational culture that promotes diversity? How do leaders work with diversity work and how is diversity work perceived by employees?

    Purpose:                  The purpose of this study is to investigate how leadership can contribute to create an inclusive organizational culture that promotes diversity. A case study examines how the leader works with diversity work and how employees perceive that it works in practice.

    Method:                    In this study, a qualitative research method was used where empirical data were collected via a semi-structured interview with a leader within the selected organization. In order to be able to compare whether the employees in the organization share the same view of the diversity work as the leader, a quantitative research method was also carried out in the form of questionnaires to the employees. The empirical evidence from the interviews together with theory forms the basis for the analysis and the answers to the questions.

    Conclusion:             In order to create an inclusive organizational culture, it is important that a leader includes several perspectives, respects all individuals similarities and differences and make all employees feel seen, confirmed and involved. To do this, communication and feedback is an important part.

    The leader of the organization where the case study has been conducted strives to have as many diverse groups as possible as this enriches the organization and represents the society in which we live.

    The leader also adds that the organization needs to be better of hiring young, old and overweight people. The employees feel that the diversity work in the organization works well.

  • 25. Adolfsson, Petra
    et al.
    Dobers, Peter
    Mälardalen University, School of Business, Society and Engineering.
    Jonasson, Mikael
    Closing words!2009In: Guiding and guided tours / [ed] Adolfsson, P., Dobers, P. & Jonasson, M., Göteborg: BAS Publishers , 2009, p. 215-217Chapter in book (Other academic)
  • 26. Adolfsson, Petra
    et al.
    Dobers, PeterMälardalen University, School of Business, Society and Engineering.Jonasson, Mikael
    Guiding and guided tours2009Collection (editor) (Other academic)
  • 27. Adolfsson, Petra
    et al.
    Dobers, Peter
    Mälardalen University, School of Business, Society and Engineering.
    Jonasson, Mikael
    Introduction – Guiding and guided tours2009In: Guiding and guided tours / [ed] Adolfsson, P., Dobers, P. & Jonasson, M., Göteborg: BAS Publishers , 2009, p. 15-28Chapter in book (Other academic)
  • 28.
    Afzali, Krishma
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Gergi, Joseph
    Mälardalen University, School of Business, Society and Engineering.
    Touma, Alan
    Mälardalen University, School of Business, Society and Engineering.
    Hållbar utveckling inom kommuner: Styra mot Agenda 2030 med budgeten2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syftet med denna studie är att bidra med kunskap om hur kommuners budget påverkar dess möjligheter kring arbetet med hållbar utveckling för att uppnå målen i Agenda 2030. Studien har genomförts utifrån en kvalitativ forskningsmetod och deduktiv ansats. För insamling av empiri har sju kommuner intervjuats för att dra en slutsats med hjälp av tidigare forskning och teori. Studiens slutsats visar att budgeten inte har någon direkt koppling med implementering av Agenda 2030. Dock anses budgeten vara en utmaning i avseende till anställning av personal och en innovativ hållbarhet.

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  • 29.
    Agestav, Amanda
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Nilsson, Camilla
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Så styrs Mälarenergi med hjälp av Balanserat Styrkort2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Title:   Controlling Mälarenergi by Balanced Scorecard 

    Seminar date:  2009-01-16 

    Institution:   School of Sustainable Development of Society and Technology 

    Course:   Bachelor thesis 15hp 

    Authors:   Camilla Nilsson, Amanda Agestav 

    Advisor:   Ulla Pettersson 

    The main issues:                What does Mälarenergi's Balanced Scorecard look like? Which Balanced Scorecard perspectives are important to Mälarenergi? Is Balanced Scorecard a purposeful control model in order for the group management to fulfil the aims of the owners' directives? 

    Purpose:                            The purpose is to find out how the group management at Mälarenergi works with Balanced Scorecard. Is Balanced Scorecard a purposeful tool for the group management to fulfill the aims of the owners' directives? 

    Method:                             This study is based on a qualitative research method in the form of interviews. We have interviewed one respondent. Secondary data have been produced by literature search. 

    Conclusion:                       Mälarenergi uses Balanced Scorecard exclusively at a group management level. The strategic work at the business areas' different division levels takes place aided by a business development model. We believe that Balanced Scorecard is a purposeful tool to use in order to clarify a company's strategy work and reach the goals in the owners' directives. However, Mälarenergi needs to complement the Balanced Scorecard with another model, since the business areas are so different from each other. In doing so, however, there is a risk that not all employees will be involved in the Balanced Scorecard, but that this will become an exclusive tool to the group management. We believe that there is no clear connection between the Balanced Scorecard work done in the group management and the work within the different business areas with their various focus areas.

     

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  • 30.
    Agrali, Ersin
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Chamoun, George
    Mälardalen University, School of Business, Society and Engineering.
    Chabo, Gabriel
    Mälardalen University, School of Business, Society and Engineering.
    Digitaliseringens inflytande på revision: En kvalitativ studie om hur digitaliseringen har påverkat revisorn och dess roll2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Date:   2022-06-01

    Level:   Bachelor thesis in Business Administration, 15cr

    Institution:   School of Business, Society and Engineering, Mälardalen University

    Authors:  Ersin Agrali  Gabriel Chabo  George Chamoun

                     (00-05-25)  (00-03-29)  (99-01-08)

    Title:    The influence of digitalisation on auditing 

    Supervisor:  Leanne Johnstone

    Keywords:   Auditing, Digitization, Automation, Qualifications

    Research Question: 

    - What influence does digitalisation have on the auditor's work?

    - What qualifications will be required of auditors in relation to digitalisation?

    Purpose:  The purpose of this study is to gain a better insight into the influence of       digitization of auditing and its growth thus what qualification will be requested from auditors. This purpose is to be achieved by the study answering two research questions.     

    Method:  The study applies a qualitative method that includes a selection of respondents from four different companies.

    Conclusion: Digitization is a current topic today in the auditing industry and in step    with the development of digitization, this has a positive effect on the    auditor’s role. Digitization is an alternative for the auditor to improve    the work, but qualifications are still needed to master digitization. In    order for the auditors to be constantly competitive, certain      qualifications are required that are in demand in the industry, in step   with the development of digitization. The work role as an auditor requires qualified competence in step with the tasks that are automated. 

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  • 31.
    Aguilar, Diana
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Semenyuk, Tetyana
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Turesson, Alina
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Minimering av risker vid kreditgivning2010Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Turbulence in the world economy with following liquidity problem in enterprises has lead to negative consequences for banks that creates a need for effective credit risk management. To prevent significant credit losses, banks tries constantly to minimize their risks in credit granting through identifying pitfalls.

    The purpose is to investigate the factors that contribute to the credit losses and illustrate how Nordea can minimize risks in credit granting.

    Data were gathered from the literature review and a case study. The object of study is the Swedish Business Bank Nordea where several credit managers has been interviewed at the regional level. To obtain a volume of credit development in Sweden, gathered the credit granting statistics of the source of Nordea Hypotek AB.

    According to the theory credit losses are depending on direct and indirect factors. While direct factors can be affected by a credit analyst, indirect factors are outside of his influence. It can be stated that Nordea has been succeed in minimizing of risks at the considerable degree, with reservation for some improvements, and that some factors that cause losses the bank manage to keep under control.

    Bank´s fundamental strategy in risk management is to use reasonable credit granting. All of respondents have stressed the importance of thorough inquiry on new credit application and frequent following up suspicions of payment difficulties with existing borrowers. Through these routines can bank capture problematic business transactions and prevent appearance of credit losses.

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  • 32.
    Ahlqvist, Malin
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Fredmark, Ida Xing
    Mälardalen University, School of Business, Society and Engineering.
    Pirani, Shervin
    Mälardalen University, School of Business, Society and Engineering.
    Exploring sustainability performance in small and medium-sized enterprises from a triple bottom line perspective2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Date: 2023-05-31

    Level: Bachelor thesis in Business Administration, 15 cr 

    Institution: School of Business, Society and Engineering, Mälardalen University 

    Authors: Ahlqvist Malin, Fredmark Ida Xing and Pirani Shervin

    (93-03-11)          (96-06-05)        (98-07-02)                                          

    Title: Exploring sustainability performance in small and medium-sized enterprises from a triple bottom line perspective

    Supervisor:  Edward Gillmore 

    Keywords: TBL, Sustainability, Initiatives, Environmental performance, Economic performance

    Research questions: 

    RQ1: What are the characteristics of sustainable initiatives in SMEs?

    RQ2: How do the sustainability initiatives affect the economic performance and the environmental performance within SMEs?

    Purpose: This study aims to explore the characteristics of initiatives that an SME is undertaking regarding sustainability and how it affects their economic and environmental performance.

    Method: This study has an inductive approach and one case study. Four qualitative semi-structured interviews were conducted, and secondary data was collected.

    Conclusion: In relation to TBL, numerous environmental initiatives were detected, while fewer economic initiatives and social initiatives were detected. An inconsistency was found regarding the effect sustainability initiatives have on economic performance and environmental performance. If an SME wishes to operate sustainably it is suggested that emphasis should be directed towards the integration and improvement within areas of waste management, resource management, and optimization of transportation. 

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  • 33.
    Ahlström, Karin
    et al.
    Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
    Crevani, Lucia
    Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
    Managing Responsibly Together: How an Obligation is Made to Matter in Top Management Team Work2023In: Journal of Change Management, ISSN 1469-7017, E-ISSN 1479-1811Article in journal (Refereed)
    Abstract [en]

    The aim of this article is to contribute to research on responsible management by developing knowledge on how managing responsibly together in a Top Management Team (TMT) may be accomplished, thus complementing research in the area that focuses on the work of individual managers. To this end, we mobilize the concept of obligation to characterize what emerges as what a TMT needs to respond to. Having followed the TMT for a municipal company working together in meetings over time, we propose that three accomplishments (making the obligation present, making the obligation enable action and accounting for the obligation) shape how an obligation is made to matter. This is no linear process, but rather it unfolds in a series of materializations of the obligation in text and talk, as the TMT goes about its work. The article thus provides a contribution to research on responsible management but also has practical consequences for developing how a TMT works in order to address the urgent demands for change related to sustainable development.MAD statementIn this article, we develop knowledge on how managing responsibly together may be accomplished in a Top Management Team (TMT). Besides adding to the responsible management literature, we also provide theoretical tools that may be mobilized in order to develop the work practices of TMTs that want to contribute to sustainable development.

  • 34.
    Ahmad, Mushtaq
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Afzaal, Muhammad
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Svensk Direktreklam, Reinvention Of Business Model To Retain Customers: Reinvention Of Business Model To Retain Customers2009Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract:

    Date:

    June 2, 2009

    Level:

    Master Thesis, EFO 705 (15 credits)

    Program:

    Masters in International Marketing

    Supervisor:

    Joakim Netz

    Authors:

    Muhammad Afzaal (751016-T115), Mushtaq Ahmad (711224-T091)

    Title:

    Directreklam)

    Reinvention of Business Model to Retain Customers for SDR (Svensk

    Problem:

    the market and its customers were sharing their business with competitors so there was

    a need for SDR to reinvent its business model to retain its existing customers and gain

    new customers.

    The market share of SDR was decreasing due to increase in competition in

    Research question:

    to retain its customers?”

    “How can a service company like SDR reinvent its business model

    Method:

    applied. Both primary and secondary data has been gathered, primary data was

    gathered through interviews from customers of SDR and SDR company officials.

    Thesis has followed inductive research and a qualitative approach has been

    Conclusion:

    are identified which could be the reasons for the decline in the business of the

    company. Many changes are required in company´s business model to retain

    customers. SDR Customers are interested to have result oriented services means

    significant response from the market which could be achieved by making appropriate

    adaptations in the business model.

    In this study, business model of SDR has been studied and some gaps

    Keywords:

    market share, Reinvention.

    Svensk Directreklam (SDR), business model, retain and gain customers,

  • 35.
    Ahmed, Abdi Rahman
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Al Jehani, Abdulkarim
    Mälardalen University, School of Business, Society and Engineering.
    Oumar, Rashid
    Mälardalen University, School of Business, Society and Engineering.
    Hur ser livsmedelskedjor organisations förändringsprocess ut i en pandemi?: En kvalitativ studie om hur företagen i livsmedelsindustrin förändrat sin syn på samhällsansvar till följd av covid-19 och blev livsmedelskedjornas organisations förändringsprocess i en pandemi av eget initiativ eller riktlinjer från intressenter2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Date: 2021-09-30

    Level: Bachelor thesis in Business Administration, 15cr

    Institution: School of Business, Society and Engineering, Mälardalen University

    Authors: Abdi Rahman Ahmed, Abdulkarim Al Jehani, Rashid Oumar                   

    Title: A case study on the food chain stores CSR-work in a pandemicTutor: Johan GrinbergsKeywords: CSR, Epidemic, Pandemic, Covid-19, Sustainability, Initiative & Guidelines

    Research questions:

    How did companies in the food industry change their view of corporate social responsibility as a result of Covid-19?What do food chains' organizational process look like in a pandemic, was it on their own initiative or guidelines from stakeholders?Purpose: The purpose of this case study is to describe how the Covid-19 pandemic has affected companies in the food industry's view of social responsibility. This study also aims to investigate whether organizations' change process was on their own initiative or clear guidelines from stakeholders.

    Method: A qualitative method has been used where semi-structured interviews were conducted to collect primary data from five selected respondents. A literature review was conducted to describe and analyze theories that supplement primary data. In addition, secondary data has been obtained from relevant sources as well from various scientific articles.

    Conclusion: After collecting the empirical data, which was then analyzed in connection with the theory, the study concludes that the change process was adapted and enabled various agencies to both combat the spread of Covid-19 and support the company's stakeholders as a result of the pandemic.

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  • 36.
    Ahmed Ali, Nawal
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Östlund, Andreas
    Ledarens kommunikation under Covid-19: En kvalitativ studie om ledarens påverkan av distansarbete och digital kommunikation2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Research questions: How has the leader's communication changed during Covid-19 and the increased telework? In what way has the change that has taken place in the Covid-19 pandemic affected leadership?

    Purpose: The purpose of the study is to investigate whether the leader's communication has changed during teleworking during and after the Covid-19-pandemic. The study strives for a broader understanding of the opportunities and challenges managers/leaders face with their leadership when communication only takes place via digital tools.

    Method: Qualitative method with an interview of seven leaders. The material was analyzed by a thematic analysis method. 

    Conclusion: The results show how communication has changed as leaders need to implement new ways of leading. It shows how communication has different abilities to function digitally at different times and to form new relationships digitally is more difficult. It also shows how the Covid-19-pandemic has accelerated technological development and the speed of implementation. It also shows that there are opportunities for hybrid work where certain parts of the communication can take place digitally.

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  • 37.
    Ahmed Ibrahim, Abdulla
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Andersson, Alexis
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Aggregerade kundmissnöjen i informationssystem – En fallstudie av Nordea Bank2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract“Aggregate complaints in banks MIS”

    Date:                       June 8th 2012

    Level:                      Master thesis in Business Administration, 15 ECTS

    Institution:                School of Sustainable development of society and technology, Mälardalen University

    Authors:                  Abdulla Ahmed Ibrahim         Alexis Andersson

    Title:                       Aggregate complaints in MIS – A case study of Nordea Bank

    Tutor:                      Carl G Thunman

    Keywords:               Aggregate, complaint, dissatisfaction, content analysis, Nordea, MIS.

    Purpose:                  The paper aims to develop a model of how Nordea Bank can monitor customer dissatisfaction through aggregated dissatisfaction analysis. Furthermore, the study aims to identify improvement proposals in Nordea based on the developed model and conducted interviews.

    Method:                  This thesis consists of qualitative interviews. Personnel at the local office in Västerås has been interviewed as well as Nordea’s customer ombudsmen, former office employee at Nordea, data analyst, head of customer inquiries, Professor of database technology and also a researcher in language technology. A proprietary model was built based on the literature review constructed on variables that were expected to influence the monitoring process. The proprietary model was based on theory and formed the interview guide. The method that was used on the empirical data where “cut and paste”. The method was used to be able to place the interviews under each appropriate heading. The analysis then compared the empirical data with theories from the literature review, to be able to conduct a revised model and come up with a number of suggestions for improvement.

    Conclusion:            The model assumes wrongly that complaint and other grievances information can be integrated in the same process. There are several aggravating factors in Nordea's case; discontent information is in the current situation anonymous, it may be too small in scope for it to be profitable integrated or delivered in pre-packaged aggregate form. In this thesis, it became also clear that overall understanding should be based on a results-oriented attitude in which the results of the analysis provide employees with new insights to shape the monitoring process. Even at the central level, Nordea more often tends to follow up individual cases instead of analyzing them systematically in aggregate form, which the model does not take into account.

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  • 38.
    Ahmed Ibrahim, Amina
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Basudde Nakajugo, Carol
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Communities – en marknadsföringskanal med effekt?2008Independent thesis Basic level (degree of Bachelor), 10 points / 15 hpStudent thesis
    Abstract [en]

     

    Date:             2008-11-13

     

    Level:           Bachelor Thesis in Business Administration, 15 ECTS

     

    Authors:      Amina Ahmed Ibrahim               Carol Nakajugo Basudde

     

    Tutor:           Mats Viimne

     

    Title:             Communities – A marketing channel with effect?

     

    Purpose:       To describe communities as a marketing channel and its communication effect. 

     

    Method:       Primary data was collected through face-to-face, telephone and e-mail interviews. These interviews were used to gather information on the case studies used in this thesis. Four Swedish online communities namely Lunarstorm, Glife, Nightlife and Nattstad were used. Secondary data used in this thesis has consisted of books, articles and online sources.

     

    Conclusion:  Companies using communities as marketing channels have the added advantage of a higher segmentation which means that they can easier find and reach their target audience. One of the problems associated with this medium is that today many companies still suffer from a lack of knowledge when it comes to communities due to the fact that this medium has not been paid the attention that it needs. Companies prefer to rely more on the traditional marketing channels like TV, newspapers and radio. With this new found interest in communities and the attention being paid to them in the media, more and more companies are opening their eyes to these new marketing channels and are choosing to learn more about them.

     

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  • 39.
    Ahmed Ibrahim, Amina
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Yola Konlaan, Beatrice
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Nakajugo Basudde, Carol
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Are competitors ready to take on a deregulated Apoteket AB?2008Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Date: 2008-06-05

    Level: Master Thesis in Business Administration, 15 ECTS

    Authors: Amina Ahmed Ibrahim Beatrice Yola Konlaan Carol Nakajugo Basudde

    Tutor: Sigvard Herber

    Title: Are competitors ready to take on a deregulated Apoteket AB? Problem: With the oncoming deregulation of the monopoly, Apoteket AB appears to have a competitive advantage over incoming competition therefore the problem is to find out:

     What competitive advantage Apoteket AB has over its competitors.

     If the competitors have the tools to successfully compete with Apoteket AB.

    Purpose: The purpose of this thesis is to find out whether competitors in Sweden are able to compete successfully with Apoteket AB for the market of non prescription medicine.

    Method: Qualitative and quantitative methods have been used in this thesis. In order to achieve the desired result of this research it is appropriate to choose this approach since it enables the researcher to be able to explore all areas of the subject at hand and also give an in-depth discussion and analysis.

    Conclusion: Apoteket AB has several competitive advantages over its competitors. It has a strong brand name that is known and trusted by customers. While all three competing companies see themselves as complements to Apoteket AB, we think that the competitors have what it takes to successfully compete with Apoteket. Judging from previous cases such as Norway and Denmark which showed different outcomes of deregulation in the retail pharmaceutical industry, the competitors in both cases have not been on the losing side. Supermarkets, petrol stations and grocery stores in Denmark and Norway were also competing with their respective pharmacies based mainly on price, accessibility and convenience. In conclusion this is an indication that the competitors in Sweden have more than enough tools to successfully compete with Apoteket AB.

    Keywords: Deregulation, Pharmaceutical retail, Apoteket AB, Monopoly, Competition.

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  • 40.
    Ahmed, Shakeel
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Imtiaz, Muhammad
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Assessing the environmental uncontrollable elements of Swedish market that can influence and haveimpact on the presence of Lithuanian breakfast cereal producer (Palaseja) in Sweden.: A study of Swedish breakfast cereal market2009Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
    Abstract [en]

    Problem:

    Palaseja is considering Sweden as a prospect market to enter and operate so, a study of Swedish

    business environment and its uncontrollable elements is required for Palaseja to serve this purpose

    effectively.

    Method:

    Thesis has followed a combination of exploratory & descriptive research and a qualitative approach

    has been applied. Both primary and secondary data have been gathered, primary data was gathered

    through interviews from retail stores' officials and Palaseja's sales manager.

    Conclusion:

    In this study, different environmental uncontrollable elements of Swedish market have been explored

    to find out how they can influence a new entrant Palaseja in Sweden. There are a few legal

    requirements for Palaseja to enter in food market of Sweden. Economic forces are facing a little slow

    down effect due to recent global economic slump but are quite encouraging for any new company

    entering Sweden in the long run. Breakfast cereal products that Palaseja produces have found to be a

    common part of cultural breakfast habits and huge consumption of breakfast cereal per capita also

    seems to be encouraging for new comers in this industry. Competitive forces have been found to be

    extremely challenging and quite discouraging in some way. The country of origin effect seems to be

    not so strong in Sweden although brand recognition of Palaseja is likely to cause some trouble to

    Palaseja's success.

    Download full text (pdf)
    Master Thesis EFO 705 (15 credits)
  • 41.
    Ahmedi, Fareed
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Al Salhi, Mustafa
    Mälardalen University, School of Business, Society and Engineering.
    Huynh, Felix
    Mälardalen University, School of Business, Society and Engineering.
    The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation?

    Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. The research will also examine the potential challenges and trade-offs associated with implementing servicescape strategies in the movie theater industry.

    Methodology: This study employed a mixed-methods research approach, combining qualitative and quantitative methods to investigate movie theaters, with a specific focus on SF Bio Västerås. A cross-sectional design was used to collect data from multiple cases at a single point in time. Primary data collection included an email interview with the management of SF Bio Västerås and two surveys targeting customers and the general public. Secondary data were gathered to gain insight into movie theaters across Sweden and compare the primary data from SF Bio Västerås to the national context. Theoretical data were collected from academic journals, books, news articles, and websites to address servicescape and potential challenges facing movie theaters. Data analysis was conducted through consensus on data interpretation and data-triangulation. Ethical considerations, such as anonymity and permission, were taken into account throughout the research process to ensure a responsible and respectful study.

    Findings: This thesis presents findings from two surveys and an email interview with the director and assistant director of SF Bio Västerås, focusing on the importance of servicescape in the movie theater industry. The interviewees emphasize the significance of servicescape in enhancing customer experience and differentiating themselves from competitors like Netflix. Primary data from the surveys indicate that maintaining a clean, comfortable, and functional servicescape, as well as effective employee interactions, are critical to customer satisfaction. Both surveys underscore the importance of managing disruptions and carefully considering the content and duration of commercials and the quality of 3D movies. By understanding and addressing these key factors, cinema operators can optimize the overall customer experience, fostering satisfaction, loyalty, and repeat business, ultimately contributing to the ongoing success and growth of their enterprise.

    Download full text (pdf)
    SF Bio Servicescape - bachelor thesis
  • 42.
    Ajamlou, Anita
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Ekberg, Andreas
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Gülünay, Michel
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Revisionspliktens avskaffande: Påverkan på revisionsbyråer och deras marknadsföring2011Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesis
    Abstract [sv]

    Syftet med denna uppsats är att ta reda på hur vissa svenska revisionsbyråer påverkats av avskaffandet av revisionsplikten. Studien medför även hur svenska revisionsbyråer ska agera för att behålla sina nuvarande kunder.

    Download full text (pdf)
    Revisionspliktens avskaffande - Påverkan på revisionsbyråer och deras marknadsföring
  • 43.
    Ajji, Muhammad Tareq
    Mälardalen University, School of Business, Society and Engineering.
    CSR AND PURCHASE BEHAVIOUR: A Quantitative Study on The Impact of Various CSR Dimensions on Customer Purchase Behaviour2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    abstract 

    Date:                                                           [2023-01-04]

    Level:                                                         Bachelor/Master thesis in Business Administration, 15 cr 

    Institution:                                             School of Business, Society and Engineering, Mälardalen University 

    Authors:                                                   Muhammad Tareq Ajji                         

                                                                            (97/01/30)                             

    Title:                                                            CSR and Purchase Behaviour- A Quantitative Study on The Impact of      various CSR Dimensions on Customer Purchase Behaviour

    Supervisor:                                             Ali Farashah 

    Keywords:                                                CSR dimensions, Legal CSR, Ethical CSR, Environmental CSR, Social CSR, Purchase Behaviour

    Research questions                                              1- What kind of impact do different dimensions of CSR activities (Legal, Ethical, Environmental, and Social) have on customers’ purchase behaviour in car & IT industries? 

    2- Which of the dimensions is the most effective? 

    3- Is the pattern the same between these two types of industries?

     

    Purpose:                                                    This paper focuses on the car & IT industries. The primary goal is to examine the effect of various CSR dimensions on customer purchase behavior. The sub-goals are to identify the most effective dimension and to see if there are differences between industries.   

    Method:                                                     CSR dimensions’ effect on the car & IT industries were utilized as the empirical context. The research adopts the quantitative approach, and the primary data was gathered via a questionnaire that was distributed to customers.

    Conclusion:                                             As for the car industry, results show that Ethical and environmental dimensions have a positive effect. The Legal and social did not have a positive effect on customer purchase behaviour. The results for the IT industry shows that all dimensions have positive effects on purchase behaviour, except the Legal one. The ethical dimension was the most effective on both industries, and differences regarding the dimensions’ effect were found.    

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    Muhammad Tareq Ajji - CSR AND PURCHASE BEHAVIOUR
  • 44.
    Akarsu, Alexandru
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Tsehaye, Amanet
    Mälardalen University, School of Business, Society and Engineering.
    Naaman, Andreas
    Mälardalen University, School of Business, Society and Engineering.
    Etnisk mångfald inom visuell kommunikation: Hur representation eller exkludering av etnisk mångfald i visuell kommunikation påverkar konsumenters köpintention samt varumärkesattityd2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Download full text (pdf)
    fulltext
  • 45.
    Aktermo, Johan
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Andersson, Jonatan
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Begagnatköparens besök i bilhall: − En studie om kundupplevd tjänstekvalitet2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Title: The customers visit at the car dealership – A thesis about customerperceived service quality

    Purpose: The purpose of the thesis is to examine customer perceived servicequality during the visit to the car dealership. The information canlater be used by car retailers to improve their service quality.

    Method: In order to satisfy our purpose, the authors decided to use bothqualitative and quantitative research methods. The empirical datawas collected by both questionnaires and semi‐structuredinterviews, which both took place at Bilia in Västerås. The abovemethods were both based on and analyzed using SERVQUAL, theGapanalysis and the model for total perceived quality.

    Conclusion: The customers pointed out that most of the different dimensions ofthe service delivery can be improved. While keeping that in mind,the study showed greater need for improvement in the SERVQUALdimensions named Responsiveness and Empathy and whatGrönroos calls Functional Quality. These areas can be described ashow the customers are met and taken care of during their visit atthe car dealership. In other words, the main areas that needimprovement are related to the human interaction between thecustomer and the company. According to the authors, if thecompany manages to increase the perceived quality in these areas,a competitive edge will be gained. This will lead to increased salesof used cars.

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  • 46.
    Akyildiz, Timur
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Willenius, Tobias
    Mälardalen University, School of Business, Society and Engineering.
    CSR ( Corporate social responsibility): En studie om hur H&M:s kunder upplever företagets kommunikation av CSR på den inhemska marknaden.2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Download full text (pdf)
    fulltext
  • 47.
    Al Hallak, Ferial Kays
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Elmohdar, Zeid
    Mälardalen University, School of Business, Society and Engineering.
    University Students' Attitudes to Shopping Smartphones in Sweden: Factors that influence university students in Sweden to purchase a smartphone2022Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Date: 2022- 06 - 02

    Level: Master thesis in Business Administration, 15 cr

    Institution: School of Business, Society and Engineering, Mälardalen University

    Authors: Ferial Kays Al Hallak Elmohdar Zeid

    Title: University Students' Attitudes to Shopping Smartphones in Sweden: Factors that influence University students in Sweden to purchase asmartphone

    Supervisor: Edward Gillmore

    Keywords: Smartphones, purchase intent, university students, word of mouth,e-word of mouth, brand image, product features, consumer behavior

    Research questions: - What factors influence university students’ purchase intent for smartphones?- How do demographic factors impact the attitude of universitystudents when purchasing smartphones?

    Purpose: The purpose of the study is to look into and research what leadingfactors and characteristics that influence university students to buy asmartphone by analyzing their shopping behavior.

    Method: This research is studied from a quantitative perspective. An online survey wascreated and distributed to university students in Sweden as part of a Master'sthesis in the International Marketing program conducted by two Mälardalenuniversity students. The questionnaire is written in English and consists of 16statements divided into five categories that represent independent anddependent variables.

    Conclusion: Results indicate that factors such as Social influence, Social marketing, Brandimage, and Product features do not visibly affect university students' purchaseintentions. The age factor plays a vital role in affecting purchase intention,Additionally, students from various nationalities have a variety of backgroundsand beliefs that influence their purchasing decisions.

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    fulltext
  • 48.
    Al Saadie, Ali
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Amin, Las
    Mälardalen University, School of Business, Society and Engineering.
    Blockchain - Den optimala framtiden av logistik: En explorativ studie om hur en implementering av blockchain inom logistik kan drivas ochpotentiella utmaningar utifrån ett organisatoriskt perspektiv2023Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Abstract

    Date:   2023-05-29

    Level:   Master thesis in Business Administration, 15 cr

    Institution:  School of Business, Society and Engineering, Mälardalen University

    Authors:  Ali Al-Saadie, 94/04/27 & Las Amin, 97/10/21

    Title:   Blockchain - The optimized future of logistics

    Supervisor:  Dariusz Osowski

    Keywords: Logistics, Blockchain, Technology, Streamlining, Challenges, Technochange

    Research questions: 

    1. What factors have a significant impact on technological development in the logistics industry.

    2. What are the potential opportunities and challenges of implementing blockchain technology in logistics?

    Purpose: The purpose of this study is to contribute to the understanding of the ongoing technological development work within the logistics industry with a focus on blockchain, as well as the organizational factors needed to facilitate such an implementation. Through a multiple case study, this work will study and contribute with implications for both opportunities and challenges in a potential implementation of blockchain.

    Method: A qualitative study has been conducted with 7 semi-structured interviews in 6 different organizations. The empirical findings have been analyzed through a thematic analysis.

    Conclusion:  The continuous changing market dynamics have made the logistic companies in constant need of technological change. This study shows that Blockchain is a possible solution to assist logistic companies in improving the efficiency of the work process. Nevertheless, implementation of large-scale technological changes requires logistics companies to take into account the impact of the implementation process on the organization and its structure. For the implementation process to be successful the organization needs to take into account the need to teach employees as well as including the whole organization in the process.

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  • 49.
    Alamgir, Rana
    et al.
    Mälardalen University, School of Sustainable Development of Society and Technology.
    Anand, Nitin
    Mälardalen University, School of Sustainable Development of Society and Technology.
    A Study of Bangladesh Telecom Market2008Independent thesis Advanced level (degree of Magister), 10 points / 15 hpStudent thesis
    Abstract [en]

    Target Audience: The management of TeliaSonera is our main target audience. Also students from management, marketing and business administration are our secondary concern.

    Problem Statement: “How suitable is Bangladesh telecom market for an internationalized telecom company (TeliaSonera), and what could be a preferable entry strategy for such market?”

    Purpose: The purpose of this paper is to investigate Bangladesh telecom market in order to find out the potentiality of the market which could be considered by the company to think about starting a business there and also to determine a suitable entry strategy from the company depending on the factors have been investigated.

    Methodology: The project is based on both primary and secondary information retrieved in connection with the theoretical framework. A qualitative approach of research and analysis has been considered to reach the desirable result.

    Theoretical Framework: The theoretical framework has been created with Porter’s (1998) five forces and National Diamond together with factors that influence the international entry strategy described by Franklin R (1998)

    Findings: While presenting the data, we have followed a structure. We have divided all our data in four parts. They are namely, The Focal Company Factors, Home country (Sweden) factors, the Focal country (Bangladesh) Factors, and the Focal country’s (Bangladesh) Telecom market factors. All data have been presented under the respective headings of these parts and also with some corresponding subheadings.

    Analysis: The analysis is based on the result of a consolidated evaluation of relevant theory and empirical information collected accordingly. All the collected information has been observed through the gloss of theoretical framework and has been used for answering the problem statement.

    Conclusion: After investigating the factors of Bangladesh telecom market, we can conclude that it will be a good idea for TeliaSonera to expand their business in Bangladesh as both the industry and the country has a lot of potential to offer. An Investment entry mode (Joint Venture) has been suggested. It is worth mentionable that this paper is a preliminary idea about the market to encourage TeliaSonera to expand in Bangladesh which reveals the opportunity for further research.

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    FULLTEXT01
  • 50.
    Albadri, Simon
    et al.
    Mälardalen University, School of Business, Society and Engineering.
    Al-Nuaimi, Hassan
    Mälardalen University, School of Business, Society and Engineering.
    Chefens roll i att främja motivation på arbetsplatsen: En analys av ledarskapsstilar och belöningssystem2023Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesis
    Abstract [en]

    Abstract                                                                                          

    Date:         [2023-05-23]                      

    Level: Bachelor/Master thesis in Business Administration 15 cr

    Institution: School of Business, Society and Engineering, Mälardalens University

     

    Authors: Simon Albadri 00-05-04, Hassan Al-Nuaimi 99-09-14

     

    Title:         Cultivating Motivation in the Workplace: An Analysis of the Relationship between Managers and Employees, Leadership Styles, and Reward Systems?

     

    Tutor: Magnus Lindström

    Keywords: Motivation, Performance, Leadership styles, Reward systems

    Research questions: How does the relationship between managers and employees affect motivation in the workplace, and what role do leadership styles and reward systems play in promoting motivation in the workplace?

    Purpose: The purpose of this thesis is to investigate and analyze how relationship between managers and employees affects motivation in the workplace and how leadership styles and reward systems can play a role in promoting motivation. By examining these factors, this thesis aims to contribute to an increased understanding of how organizations can create an environment where employees feel motivated and engaged, which in turn can lead to increased performance and success for the organization. 

    Method: This study has used a qualitative research method and the empirical data have been collected by semi-structured interviews.

    Conclusion: This bachelor's thesis concludes that the relationship between a manager and an employee significantly impacts workplace motivation. By fulfilling employees' basic psychological needs, such as autonomy and competence, managers can promote motivation and engagement. Democratic leadership has been found to enhance motivation, while authoritarian leadership can decrease it. Motivated employees are more engaged and take responsibility, leading to increased efficiency and organizational success. Customized motivation methods and reward systems, based on individual preferences, can foster motivation

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    fulltext
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