Abstract
Date: 2020-01-24
Level: Bachelor thesis in Business Administration, 15 cr
Institution: School of Business, Society and Engineering, Mälardalen University
Authors: Jessica Adolfsson Sara Tekle Mozhgan Azari Ghalati
Title: “Let me know if I interrupt” - A case study about leadership, diversity work and organizational culture.
Tutor: Andreas Pajuvirta
Keywords: Leadership, diversity work, inclusion, employees, organizational culture and communication.
Questions: How can leadership contribute to create an inclusive organizational culture that promotes diversity? How do leaders work with diversity work and how is diversity work perceived by employees?
Purpose: The purpose of this study is to investigate how leadership can contribute to create an inclusive organizational culture that promotes diversity. A case study examines how the leader works with diversity work and how employees perceive that it works in practice.
Method: In this study, a qualitative research method was used where empirical data were collected via a semi-structured interview with a leader within the selected organization. In order to be able to compare whether the employees in the organization share the same view of the diversity work as the leader, a quantitative research method was also carried out in the form of questionnaires to the employees. The empirical evidence from the interviews together with theory forms the basis for the analysis and the answers to the questions.
Conclusion: In order to create an inclusive organizational culture, it is important that a leader includes several perspectives, respects all individuals similarities and differences and make all employees feel seen, confirmed and involved. To do this, communication and feedback is an important part.
The leader of the organization where the case study has been conducted strives to have as many diverse groups as possible as this enriches the organization and represents the society in which we live.
The leader also adds that the organization needs to be better of hiring young, old and overweight people. The employees feel that the diversity work in the organization works well.