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Improving the diabetes-patient encounter by reflective tutoring for staff
Health Services Research, Uppsala, Sweden . (Health Services Research)ORCID iD: 0000-0002-4302-5529
Health Services Research, Uppsala, Sweden . (Health Services Research)
Health Services Research, Uppsala, Sweden . (Health Services Research)
Health Services Research, Uppsala, Sweden . (Health Services Research)
2004 (English)In: Patient Education and Counseling, ISSN 0738-3991, E-ISSN 1873-5134, Vol. 53, no 3, 325-332 p.Article in journal (Refereed) Published
Abstract [en]

There is relative consensus about the advantages of patient-centred consultations. However, they have not been easy to realise in clinical praxis. The aim of this study was to investigate whether an intervention focused on health care professionals' understanding of the diabetes-patient encounter could facilitate a patient-centred way to encounter these patients. Two GPs and two nurses participated in the year-long intervention. The intervention focused on the staff's understanding of the encounter. Staff video recorded four to five encounters each and reflected together with a supervisor on their understanding of the encounters and how they were conducted. The encounters were analysed with the Verona-MICS/Dr coding system and patients' comments were analysed separately. The content of the consultations and how they were conducted was also assessed. There was a significant change of two patient-centred items by the staff over time. Two staff seemed to change their educational model. Modern theories of competence development seem to be useful in clinical settings.

Place, publisher, year, edition, pages
2004. Vol. 53, no 3, 325-332 p.
Keyword [en]
Diabetes; Consultation; Patient-centred; Competence development; Interventions; Verona medical interview classification system; Reflective practice
National Category
Public Health, Global Health, Social Medicine and Epidemiology
Research subject
Health Care Research
Identifiers
URN: urn:nbn:se:mdh:diva-21540DOI: 10.1016/j.pec.2003.12.013ISI: 000222282400011Scopus ID: 2-s2.0-2942534522OAI: oai:DiVA.org:mdh-21540DiVA: diva2:649140
Available from: 2004-08-30 Created: 2013-09-17 Last updated: 2015-07-06Bibliographically approved

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Holmström, IngerLarsson, JanLindberg, EvaRosenqvist, Urban
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf