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Development of Total Innovation Management Approach for Service Innovation
Mälardalen University, School of Innovation, Design and Engineering. (IPR)ORCID iD: 0000-0003-1902-5155
2012 (English)In: 2012 International Symposium on Management of Technology, ISMOT 2012, 2012, 28-32 p.Conference paper, Published paper (Refereed)
Abstract [en]

Stronger global completion provides an impetus for servitization in global industrial companies, that is, to shift from selling products to selling integrated products and services. To increase efficiency in service innovation there is a need to reorganize innovation system and build suitable capabilities, something which require significant organizational transformation. The purpose of the paper is to describe a Scandinavian effort to develop a Total Innovation Management (TIM) approach to service innovation. Firstly, a theoretical framework for innovation system for service is developed. Secondly, through a case illustration it is shown that servitization in practice imply complex dynamics of many factors, forces and agency which both works towards and restricts servitization. To deal with this dynamic there is a need for a TIM approach.

Place, publisher, year, edition, pages
2012. 28-32 p.
National Category
Engineering and Technology
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-17469DOI: 10.1109/ISMOT.2012.6679422Scopus ID: 2-s2.0-84893378965ISBN: 9781467345934 (print)OAI: oai:DiVA.org:mdh-17469DiVA: diva2:579800
Conference
7th International Symposium on Management of Technology & Innovation (ISMOT’12), November 8-9, 2012,Hangzhou,China
Available from: 2012-12-20 Created: 2012-12-20 Last updated: 2014-02-21Bibliographically approved

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CiteExportLink to record
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