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Will They Report It? Ethical Attitude of Graduate Software Engineers in Reporting Bad News
University of New England, Australia. (IS)
Mälardalen University, School of Innovation, Design and Engineering. (IS)ORCID iD: 0000-0002-5278-755X
2012 (English)In: 25th IEEE Conference on Software Engineering Eduaction and Training, 2012, 42-51 p.Conference paper, Published paper (Refereed)
Abstract [en]

Hiding critical information has resulted in disastrous failures of some major software projects. This paper investigates, using a subset of Keil’s test, how graduates (70% of them with work experience) from different cultural backgrounds who are enrolled in a postgraduate course on global software development would handle negative information that is critical in a project. The subjects were mainly from Europe and Asia. The results showed that the subjects are highly likely to report critical information to their immediate supervisors (t(36)=-11, p<0.0005), but are undecided on whether they would take the matter further up the organisational hierarchy if the supervisor ignored their report. There was no significant difference between participants of different regions, or between those with and without work experience. The consequences of negative information not reaching the level where remedial actions can be taken could be serious in software projects. The results of this experiment point to the need to incorporate in software engineering curriculum the teaching of the ethical responsibility of effective communication of bad news.

Place, publisher, year, edition, pages
2012. 42-51 p.
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:mdh:diva-17232DOI: 10.1109/CSEET.2012.31ISI: 000309224400005Scopus ID: 2-s2.0-84866632858ISBN: 978-1-4673-1592-0 (print)OAI: oai:DiVA.org:mdh-17232DiVA: diva2:579563
Conference
25th IEEE Conference on Software Engineering Eduaction and Training, April 17-19, 2012, Nanjing, Jiangsu
Available from: 2012-12-20 Created: 2012-12-20 Last updated: 2013-11-02Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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