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Abstract

Title                                      Continuous improvement – Motivating ICA´s  personnel to    a greater engagement.

Problem                                  Getting ICA: s employees involved with continuing improvements.

Purpose                                  To motivate ICA: s employees to a higher degree of commitment and    contributing with ideas and embracing approved improvements.

 Research questions  

 - How should the employees be properly motivated to contribute with   suggestions for improvement?

 - What message and content should improvements send to inspire the   employees?

- Witch channels should be used to capture the employee’s attention?

- How can best practice be recognized and how can the knowledge be spread  through the organization?

Methodology                          Initially a theory study was completed and from the results a case study were  conducted.

Conclusion                             Combining success factors for continuing improvements.  To get the      employees feeling appreciated with their work.

 Results             By combining ten sucessfactors and trying to see the whole picture.