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The servicescape and the effects on interaction: A case study of Clas Ohlson
Peters, Thomas
Mälardalen University, School of Sustainable Development of Society and Technology.
Twint, Vincent
Mälardalen University, School of Sustainable Development of Society and Technology.
2011 (English)
Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE credits
Student thesis
Place, publisher, year, edition, pages
2011.
Keywords [en]
Servicescape, environmental dimensions, atmospheric stimuli, interaction, service encounter, Clas Ohlson
Identifiers
URN:
urn:nbn:se:mdh:diva-12497
OAI: oai:DiVA.org:mdh-12497
DiVA, id:
diva2:423962
Subject / course
Business Administration
Uppsok
Social and Behavioural Science, Law
Supervisors
Holmgren, Mikael
Mälardalen University, School of Sustainable Development of Society and Technology.
Examiners
Liljefors, le
Mälardalen University, School of Sustainable Development of Society and Technology.
Available from:
2011-06-21
Created:
2011-06-16
Last updated:
2011-06-21
Bibliographically approved
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(1887 kB)
4367 downloads
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FULLTEXT01.pdf
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8a660a1a5d0de3a49ae147146981f0269816c86c0764a33db3c06d378f8cf7934001c5d2d391d958aa48fafc62cff0d4858e3e7bbd750eeb6edbd5487fd29f0e
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http://mdh.diva-portal.org/smash/record.jsf?pid=diva2:423962
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apa
ieee
modern-language-association-8th-edition
vancouver
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apa
ieee
modern-language-association-8th-edition
vancouver
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de-DE
en-GB
en-US
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nn-NB
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