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Realising dynamic abilities in a measurement system: A participatory case study
Mälardalen University, School of Innovation, Design and Engineering.
Mälardalen University, School of Innovation, Design and Engineering.ORCID iD: 0000-0002-0729-0122
Mälardalen University, School of Innovation, Design and Engineering.ORCID iD: 0000-0001-7935-8811
Mälardalen University, School of Innovation, Design and Engineering.
2011 (English)Conference paper, Published paper (Refereed)
Abstract [en]

It is generally accepted by academics and practitioners alike that production performancemeasures ought to be derived from the strategy of a company. However, unlike the context that measurement systems operate in, they appear to be static. Hence, companies often fail to continuously reflect the dynamic business environment and their new priorities in their performance measurement systems. In the rapidly changing environment of today the development, implementation and use of adequate performance measurement frameworks are some of the major challenges confronting organisations and are also significant success factors. The purpose of this paper is to present key contributing factors in creating dynamic abilities in a production performance measurement system. The factors are derived by a literature study, a case and by contrasting the case to the literature. The case presented is a participatory study that stretches over 10 months and follows a project leader with the task of re-designing and implementing a support structure for a production performance measurement system. Following the introduction, the paper is divided into three sections: the literature review, the case study presentation and finally a discussion regarding what factors amplify and inhibit the dynamics in the support structure of a performance measurement system. The conclusion derived is that four additional factors have emerged as enablers for a dynamic

Place, publisher, year, edition, pages
2011.
National Category
Other Mechanical Engineering
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-12310OAI: oai:DiVA.org:mdh-12310DiVA: diva2:418994
Conference
4th Swedish Production Symposium, SPS2011, 3-5 May, 2011, Lund University
Projects
XPRESPROLOC
Funder
XPRES - Initiative for excellence in production research
Available from: 2011-05-25 Created: 2011-05-25 Last updated: 2013-12-04Bibliographically approved
In thesis
1. Towards Dynamic Performance Measurement Systems: A framework for manufacturing organisations
Open this publication in new window or tab >>Towards Dynamic Performance Measurement Systems: A framework for manufacturing organisations
2011 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Consensus prevails that performance measurement systems should reflect the strategic direction of a company. Strategies are dynamic in nature while existing measurement systems are stable and predictable. The paradox of combining strategies with measurement systems has created problems for companies as the strategic context alters. Even though the literature surrounding the field is vast and dense there is a gap regarding how to keep measurement system up to date and dynamic.

With the existing problem in mind, the objective of this research is to develop a framework that will support the realisation of dynamic performance measurement systems in manufacturing organisations.

The research in this thesis has adopted a systems approach and is built around four case studies and two literature studies. The case studies have been conducted at manufacturing organisations on three different continents. The first literature study focused on the general literature in the field whilst the second literature study focused on the characteristics of dynamic performance measurement system in particular.

The end-result of this research is a framework based on 19 factors systemised under five sub-headings: review process, IT system, management, employees and culture. In excess of the 19 factors, an additional two factors focalising on the realisation of the framework in practice finalises the end-result.

As the research is derived from an industrial problem, this thesis provides an insight for academics of the contemporary struggles of manufacturing organisations with their performance measurement systems. Moreover, this framework provides practitioners with a foundation for making their performance measurement systems compatible and suitable for ever-changing content.

Place, publisher, year, edition, pages
Västerås: Mälardalen University, 2011
Series
Mälardalen University Press Licentiate Theses, ISSN 1651-9256 ; 140
Identifiers
urn:nbn:se:mdh:diva-12312 (URN)978-91-7485-022-2 (ISBN)
Presentation
2011-06-16, Selanderrummet, verktyget, IDT., Bruksgatan, skilstuna, 10:00 (Swedish)
Opponent
Supervisors
Available from: 2011-05-25 Created: 2011-05-25 Last updated: 2011-06-17Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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