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ERP selection through business relationships: adaptations or connections
Mälardalen University, School of Sustainable Development of Society and Technology. (IEO)ORCID iD: 0000-0001-7334-2480
Uppsala University, Sweden.ORCID iD: 0000-0003-3322-437X
2011 (English)In: International Journal of Entrepreneural Venturing, ISSN 1742-5360, Vol. 3, no 1, p. 63-83Article in journal (Refereed) Published
Abstract [en]

This article analyses how a generic form of information technology (IT), enterprise resource planning (ERP) systems, can be selected by companies to enhance their business. ERP systems are a means of becoming more efficient through predefined standard functions called 'best practices'. Following the theory that markets are made up of business relationships in a network context, managerial advice would be to assess the vendor's existing business relationships. A company can harvest the inherent functions that an ERP system has from the vendor's prior interaction with other customers. This paper discusses how a company benefits from engaging in a new business relationship with an ERP vendor to become more competitive. However, this relationship is double-edged. A lesson is that the functions developed by the ERP vendor and the customer only offer a temporal competitive advantage, given that it can be used later in the ERP vendor's other connected business relationships.

Place, publisher, year, edition, pages
2011. Vol. 3, no 1, p. 63-83
Keywords [en]
information technology; enterprise resource planning; ERP selection; best practice; business relationships; adaptation; connections; network infusion; case study; business networks
National Category
Business Administration
Research subject
Industrial Economics and Organisations
Identifiers
URN: urn:nbn:se:mdh:diva-11579DOI: 10.1504/IJEV.2011.037858Scopus ID: 2-s2.0-84885085411OAI: oai:DiVA.org:mdh-11579DiVA, id: diva2:392766
Projects
Automation RegionFöretags styrning med affärssystemAvailable from: 2011-01-27 Created: 2011-01-27 Last updated: 2015-06-23Bibliographically approved

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Ekman, PeterThilenius, Peter

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  • apa
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Output format
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