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Abstract

Date              2009-06-07

Level             Master thesis in Information Technology and Business Administration, 15 hp, EIK024

Authors        Anna Karlsson, akn05009@student.mdh.se                      Lena-Maria Lindström, llm05002@student.mdh.se

Tutor            Peter Ekman

Title              IT Governance with an IT investment focus

Keywords     IT Governance, IT investments, IT decisions

Problem       To control and manage IT and IT functions in the organization has been a big challenge for many businesses for a long time. In order to make the management of IT more efficient IT Governance is needed. If the organization is going to be successful IT Governance is necessary and this type of governance enables a more effective use of IT that supports the business and its operations. The problem questions for this thesis are: How is the company’s IT Governance built up? How are decisions regarding the company’s IT investments taken? How is the connection between the company’s IT investments and the company’s IT Governance?

Purpose        The purpose of this thesis is to describe and analyze how a company’s IT Governance is built up and how the company uses IT Governance to reach the desired results from the IT investments.

Method        The thesis is a qualitative study. The thesis group has made three interviews; one at Swecon Anläggningsmaskiner AB, one at Volvo Construction Equipment AB and one at Telge nät AB. The respondents are all IT managers. The interviews were semi structured as the authors of the thesis wanted it to be more of an interview / discussion.

framework

Theoretical   The theoretical framework of the thesis begins with a presentation of decision making in the organizations followed by a background to IT investments. Finally a presentation of IT Governance which is divided into four parts follows: who takes the IT decisions, which decisions are made, how are these decisions made and monitored and the fourth part that focuses on the company management’s involvement in IT Governance. The part is finished with a summarizing analytic model made by the authors of the thesis.         

Conclusion   We have concluded that the three companies all have some sort of IT Governance, but how the IT Governances are built up varies. We also have concluded that the companies' ambition by using IT Governance is to reach the desired results from their IT investments.  By using IT Governance the companies are forced to pay attention to certain aspects eg., that the investments really are aligned with the companies businesses and that certain metrics are estimated for investments in the IT investment approval process.