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Utilizing organizational ambidexterity to implement long-term technical change in fast-paced manufacturing settings
Department of Management, Rochester Institute of Technology, Rochester, NY, United States.
Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI, United States.
2024 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786Article in journal (Refereed) Published
Abstract [en]

Purpose: In this paper, we focus on how and when organizations adopt different types of ambidexterity to facilitate projects that operate with fundamentally different time scales compared with the dominant functions of the organization. Design/methodology/approach: Using a comparative case study design, four case studies were conducted of long-term projects in two similar manufacturing plants within the same organization. Findings: We found organizations first use structural and sequential ambidexterity in change efforts, during which new process knowledge is developed. When structural and sequential ambidexterity are not viable, change agents use this developed knowledge to support contextual ambidexterity. This contextual ambidexterity allows change agents to move between distinct time conceptions of event time and clock time. Research limitations/implications: One of the limitations of this study was that it only focused on two plants within one organization in order to control for variation. Future studies should look at a wider range of companies, technologies and industries. Practical implications: While structurally and temporally decoupling change efforts help with differentiation of new technological change, there are limitations with these efforts. It is important to build an organization’s contextual ambidexterity as well as organizational supports to facilitate switching between clock time and event time. Originality/value: This paper helps explain how and when organizations use different types of ambidexterity in resolving temporal conflicts when implementing longer-term technological change in fast-paced manufacturing settings.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2024.
Keywords [en]
Ambidexterity, Manufacturing technology, Technical change, Temporal conflicts, Time, Case-studies, Change agents, Change efforts, Clock time, Contextual ambidexterities, Manufacturing technologies, Temporal conflict, Clocks
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:mdh:diva-68075DOI: 10.1108/JMTM-07-2023-0268ISI: 001264232200001Scopus ID: 2-s2.0-85197675737OAI: oai:DiVA.org:mdh-68075DiVA, id: diva2:1884543
Available from: 2024-07-17 Created: 2024-07-17 Last updated: 2024-07-24Bibliographically approved

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Sannö, Anna

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