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Is the potential impact of Fintech on employeewell-being acknowledged?
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0003-3899-9107
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0003-1567-3294
Swedish Defence University, Sweden.
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
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2024 (English)Conference paper, Published paper (Refereed)
Abstract [en]

This study scrutinizes how the effect of artificial intelligence on workerwelfare is discussed in banking-related news media. We reviewed 162articles from 2021 to 2023 and found only 47 articles that mentionedworkers. Among these articles, where business leaders and other industryexperts were interviewed, a prevailing trend was the lack of attention toworker welfare concerns. However, Fintech innovations pose potentialthreats to working conditions if left unchecked. Despite academicevidence of work intensification and surveillance from AI, the publicdiscourse, including that of union executives, lacks acknowledgment ofthese issues. Urgent action is needed to address these overlookedconcerns and ensure the well-being of bank employees amidsttechnological advancements, now and in the future.

Place, publisher, year, edition, pages
2024.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-67824ISBN: 978-952-65069-6-8 (print)OAI: oai:DiVA.org:mdh-67824DiVA, id: diva2:1876239
Conference
XXXV ISPIM Innovation Conference, held in Tallinn, Estonia on 09 June to 12 June 2024
Available from: 2024-06-24 Created: 2024-06-24 Last updated: 2024-12-17Bibliographically approved
In thesis
1. Building Psychosocial Safety Climate and Conditions for Employee-Driven Innovation
Open this publication in new window or tab >>Building Psychosocial Safety Climate and Conditions for Employee-Driven Innovation
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The impact of work on mental health is a global issue, costing $1 trillion annually. Work-related depression alone costs 620 billion Euros each year. As work rates intensify in Europe, so does workplace stress. The organisational and social work environment (OSWE) significantly affects worker health. The OSWE not only impacts health but may also hinder innovation.  Encouraging employee-driven innovation (EDI) without ensuring worker health can be risky. However, research has shown that a high Psychosocial Safety Climate (PSC) protects workers from organisational and social risks, which is why building a high (PSC) is anticipated to be crucial for worker health and breaking down barriers to EDI. This thesis combines occupational health and EDI research to explore 1) how to build PSC and organisational and social working conditions and 2) how PSC relates to EDI. The research is mainly built on a longitudinal quasi-experimental study with an intervention and control group. In the quasi-experiment, the ‘active ingredient’ is a manager-led training intervention's impact on PSC and OSWE in Sweden's private sector. Literature reviews examine important working conditions for health and the role of OSWE during technological transitions. Findings show that PSC can be built through manager training and collaboration, improving PSC and organisational and social working conditions. PSC is also found to be related to EDI, with management behaviours explaining the relationship. The literature reviews highlight the need for attention to PSC during technological changes. The research concludes that integrating occupational health and EDI extends theory and understanding in both fields, providing practical insights on building PSC and demonstrating how PSC is related to EDI.  

Place, publisher, year, edition, pages
Eskilstuna: Mälardalens universitet, 2025
Series
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 426
Keywords
Employee-Driven Innovation, Psychosocial Safety Climate
National Category
Work Sciences
Research subject
Innovation and Design
Identifiers
urn:nbn:se:mdh:diva-69623 (URN)978-91-7485-697-2 (ISBN)
Public defence
2025-02-21, C1-007, Mälardalens universitet, Campus Eskilstuna, 09:15 (English)
Opponent
Supervisors
Funder
AFA Insurance, 160088
Available from: 2024-12-17 Created: 2024-12-17 Last updated: 2025-04-01Bibliographically approved

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Tripney Berglund, RachaelIvory, ChrisSantos, KennethHallin, AnetteLammi, Inti José

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