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Firm Active Online Internationalization: A Case Study of Online Marketing Capability Development in a Retail SME
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.ORCID iD: 0000-0001-7837-8298
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.ORCID iD: 0000-0003-3737-6055
2023 (English)In: EIBA 2023 - 49th Conference of the European International Business Academy: The Changing Global Power Balance: Challenges for European Firms, 2023Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

There are two different types of firm online internationalization retailers, default, and active online retailers. Previous research has implied that managers decide if a firm participates in international markets as a default or an active online retailer. However, there is a lack of previous studies about the development processes of international SMEs that move from default into becoming active online internationalization retailers. Therefore, this paper examines this process by analyzing a case study from the Swedish retail industry. More specifically, the aim of this paper is to narrowly study the process of how an international SME can transform from being a DOI into becoming an AOI retailer. The results imply that an international retail SME that wants to change from being a default into becoming an active online internationalization retailer needs to develop an online marketing capability. Internationalizing retailing SMEs need an online marketing capability to develop the online shops and business concepts they need to support their continuous internationalization journeys.

Place, publisher, year, edition, pages
2023.
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:mdh:diva-65114OAI: oai:DiVA.org:mdh-65114DiVA, id: diva2:1820858
Conference
EIBA 2023 - 49th Conference of the European International Business Academy. The Changing Global Power Balance: Challenges for European Firms. December 15-17, 2023 • ISEG – University of Lisbon • Portugal
Available from: 2023-12-19 Created: 2023-12-19 Last updated: 2023-12-19Bibliographically approved

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Safari, AswoRovira Nordman, Emilia

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf