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Public value accounting and the use of performance measurements as a management tool in a context of various assessments
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.ORCID iD: 0000-0003-2308-2187
School of Business and Economics, Linnaeus University, Växjö, Sweden.
School of Business and Economics, Linnaeus University, Växjö, Sweden.
2023 (English)In: Journal of Accouting & Organizational Change, ISSN 1832-5912, E-ISSN 1839-5473Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to conceptualise our understanding of public value accounting (PVA) by studying the use and usefulness of performance measurements (PM) as a management tool. The authors do this from a perspective in which they address the complexity of various (sometimes conflicting) assessments of performance measurement and management (PMM) by different stakeholders. Design/methodology/approach: An interpretative case study using qualitative methods. The paper is based on 30 interviews conducted in 2018 and 2019 with respondents working with PMM at different levels, such as politicians, officials and health-care professionals. The study context was Region Stockholm (RS) in Sweden and its health-care division. Findings: PMs become an instrumental tool for PMM, which led to output being promoted above outcome. The authors show that there is a conceptual shortcoming in the discussion of PVA, as the effort needed to achieve outcome-based information might exceed the ability of an organisation to deliver it. The authors address the importance of studying the interaction among different stakeholders, including politicians, the public and media, in research on PVA, as well as possible power relationships among stakeholders. Originality/value: The authors contribute to the growing research on PVA and its call for more empirical research by offering a more nuanced interpretation of PVA activities. The authors do this by studying PMM and the nature of these activities in a public sector organisation from a multiple-stakeholder perspective.

Place, publisher, year, edition, pages
Emerald Publishing , 2023.
Keywords [en]
Case study, Performance measurements (PM), Performance measurements and management (PMM), Public value accounting (PVA)
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-63502DOI: 10.1108/JAOC-12-2021-0186ISI: 001002156500001Scopus ID: 2-s2.0-85161528229OAI: oai:DiVA.org:mdh-63502DiVA, id: diva2:1772788
Available from: 2023-06-21 Created: 2023-06-21 Last updated: 2024-01-09Bibliographically approved

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Höglund, Linda

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