https://www.mdu.se/

mdu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Exploring Dynamic Capabilities to Facilitate a Smoother Transition fromServitization to Digital Servitization: A Theoretical Framework
Department of Management and Law, University of Rome Tor Vergata, Rome, Italy.
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0002-7512-4425
2021 (English)In: The Palgrave Handbook of Servitization, Springer International Publishing , 2021, p. 165-180Chapter in book (Other academic)
Abstract [en]

Many manufacturing companies are adopting servitization as a competitive business strategy to offer product-service combinations. The ongoing shift to digitalization and Industry 4.0 provides novel opportunities and benefits to industrial firms in this regard, and researchers termed the adoption of digital technologies to servitization as “digital servitization”. In order to successfully transition toward digital servitization, fundamental reconfiguration of resources, organizational structures, work practices, infrastructure, culture, etc. is required. The theory of Dynamic Capability provides an interesting analytical framework for holistically studying such strategic organizational changes and transformation. Hence, this chapter scans prior studies covering dynamic capabilities for servitization and digital servitization with related key enablers for the transition from one to another. The purpose is to identify and compare the dynamic capabilities needed to facilitate a smoother transition from “traditional forms” of servitization to digital servitization. In doing so, this chapter presents a theoretical framework of dynamic capabilities to enable digital servitization, providing 22 micro-foundations for servitization and digital servitization. The framework provides an important step for an enhanced understanding of how digital servitization can be built and nurtured from the currently ongoing servitization in industrial firms.

Place, publisher, year, edition, pages
Springer International Publishing , 2021. p. 165-180
Keywords [en]
Digitalization, Dynamic capabilities, Industry 4.0, Manufacturing, Micro-foundations, Product-service system, Servitization
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:mdh:diva-63201DOI: 10.1007/978-3-030-75771-7_11Scopus ID: 2-s2.0-85160735089ISBN: 9783030757717 (print)ISBN: 9783030757700 (print)OAI: oai:DiVA.org:mdh-63201DiVA, id: diva2:1767442
Available from: 2023-06-14 Created: 2023-06-14 Last updated: 2023-06-14Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Chirumalla, Koteshwar

Search in DiVA

By author/editor
Chirumalla, Koteshwar
By organisation
Innovation and Product Realisation
Economics and Business

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 42 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf