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The Relationship between perception and Consumer Behavior towards Purchasing from Chinese Online Retailers: A Comparative study between Generation Z and Generation Y
Mälardalen University, School of Business, Society and Engineering.
Mälardalen University, School of Business, Society and Engineering.
2023 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this study is to examine the impact of perception and uncertainty among Generation Z and Generation Y Swedish consumers when making purchase decisions from online Chinese retailersQualitative method in the form of focus groups was used to collect the data in order to answer the research question. This study explored perception and uncertainty in Swedish Gen Z and Gen Y consumers when purchasing from Chinese online retailers. The results revealed that Gen Y prioritizes eco-friendliness and domestic retailers, while Gen Z is cost-conscious and prefers Chinese retailers. Income levels influence these preferences, with Gen Y valuing sustainability and Gen Z seeking competitive prices.

Place, publisher, year, edition, pages
2023. , p. 56
Keywords [en]
Generational Difference, Personal Values, Uncertainty Avoidance, Uncertainty Perception, Purchase Decision
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-62709OAI: oai:DiVA.org:mdh-62709DiVA, id: diva2:1760833
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Available from: 2023-06-14 Created: 2023-05-31 Last updated: 2023-06-14Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf