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Socialsekreterares upplevelse av klientrelaterat våld som förekommer på arbetsplatsen
Mälardalen University, School of Health, Care and Social Welfare. Akademin för hälsa, vård och välfärd (HVV).
2022 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesisAlternative title
Socialsekreterares upplevelse av klientrelaterat våld som förekommer på arbetsplatsen (Swedish)
Abstract [en]

The following study aims to examine social workers' experiences of threats and client violence in the workplace. This study also aims to observe the impact and consequences that client violence has on the social workers. Furthermore, this study seeks to investigate how social workers handle violent client meetings. Research has been made on this subject and most sources report that client violence toward social workers is a common occurrence. The studies also state that client violence can lead to negative consequences for the social worker such as mental health problems.

 

A qualitative method has been chosen for this study and seeks to conduct interviews with social workers. In order to analyze the answers that will be submitted, the author of this study has chosen the following theories COPING, KASAM, Profession theory, and Grassroot Bureaucracy. The results of the study are analyzed in the light of previous research and the theoretical starting point. The results show that social workers face more threats from clients than physical violence. How social workers are affected depends on a variety of factors, including access to support staff and managers. The conclusion shows that social workers have a variety of perspectives, beliefs, and experiences about how to respond to acts of violence and threats directed at them. Social workers often minimize the severity of a situation by using a variety of coping methods.

Place, publisher, year, edition, pages
2022. , p. 41
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-61608OAI: oai:DiVA.org:mdh-61608DiVA, id: diva2:1730560
Subject / course
Social Work
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Examiners
Available from: 2023-02-02 Created: 2023-01-24 Last updated: 2023-02-02Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf