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Effectual market creation in the cross-border e-commerce of small- and medium-sized enterprises
Department of Marketing and Strategy, Stockholm School of Economics, Sweden.ORCID iD: 0000-0002-2581-7493
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation. Department of Marketing and Strategy, Stockholm School of Economics, Sweden.ORCID iD: 0000-0003-4583-647X
Department of Marketing and Strategy, Stockholm School of Economics, Sweden; Department of Civil and Industrial Engineering, Industrial Engineering and Management, Uppsala University, Sweden.
2022 (English)In: International Small Business Journal, ISSN 0266-2426, E-ISSN 1741-2870, article id 026624262110729Article in journal (Refereed) Published
Abstract [en]

Cross-border e-commerce can enable smaller firms to quickly reach many foreign markets. This article examines how effectual market creation affects the international performance of small and medium-sized enterprises (SMEs) engaged in cross-border e-commerce. Building upon effectuation theory, we suggest that firms can drive foreign market demand by creating new ways to interact and engage with customers in the digital space. Analysing a sample of 99 Swedish e-commerce SMEs, we find that effectual market creation has a positive effect on their international performance. We also find that this positive effect is enabled by insidership in international markets, illustrated by activities related to international marketing analytics and international networking. Through these findings, we contribute to theory development on the internationalisation of small digital firms.

Place, publisher, year, edition, pages
2022. article id 026624262110729
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-60988DOI: 10.1177/02662426211072999ISI: 000765380300001Scopus ID: 2-s2.0-85125998318OAI: oai:DiVA.org:mdh-60988DiVA, id: diva2:1712922
Funder
Torsten Söderbergs stiftelse, Projects: E19/16 and ET2/18Available from: 2022-11-23 Created: 2022-11-23 Last updated: 2022-11-23Bibliographically approved

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Melén Hånell, Sara

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