Black Cats and White Lies: Human-Robot Interactions in Dementia Care
2022 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]
Robotic animals in the shape of cats, dogs and seals have become increasingly popular in dementia care during the last two decades. These robots are used both to make the user calm and passive and to engage users in interactions. Based on ethnography at four nursing homes and in-depth interviews with caregivers, the present study explores the use of white lies in interactions between robots, care recipients and caregivers. Findings suggest that the robots have the greatest impact on users when they believe the animal robots to be real animals. However, according to The Swedish National Council on Medical Ethics, caregivers should not lead users to believe that the robots have capacities that they do not in fact have, and that caregivers should avoid any misconceptions by giving users information about the nature and functions of the robots. We identify three different strategies that caregivers use when using the robots in care practice. First, caregivers make sure to be fully transparent about the robots, and give users straightforward information about the robots’ limited capacities. Second, caregivers can adhere to users’ own misconceptions about the robots. Third, some caregivers simply tell users with severe dementia that the robots are real, and act as if they wore. All approaches involve challenges: when caregivers tell ‘the truth’, users often forget this information, or choose to ignore it and approach the robots as animals. When caregivers follow or support the idea of the robot ‘as real’, this often leads to amplified misconceptions, potentially disproved by relatives. In conclusion, all three strategies risk nourishing white lies, but a special kind of “caring lie” that many interviewed caregivers support.
Place, publisher, year, edition, pages
Uppsala, 2022.
Keywords [en]
Care robotics, deception, deceptive practices, dementia care, elderly care, human-animal studies, human-robot interaction, technological entrapment, welfare technology, white lies
National Category
Social Psychology Work Sciences
Research subject
Working Life Studies
Identifiers
URN: urn:nbn:se:mdh:diva-59507OAI: oai:DiVA.org:mdh-59507DiVA, id: diva2:1680515
Conference
Sociologidagarna 2022: Bortom krisen, the conference of the Swedish Sociological Association, March 16-18 in Uppsala
Funder
AFA Insurance, 1901702022-07-042022-07-042022-07-05Bibliographically approved