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The dark side of open innovation: Individual affective responses as hidden tolls of the paradox of openness
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0003-3371-9313
Oulu Business School, University of Oulu, Finland.
Faculty of Business and Economics, University of Antwerp, Belgium.
Oulu Business School, University of Oulu, Finland.
2022 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 138, p. 360-373Article in journal (Refereed) Published
Abstract [en]

While creating value in open innovation (OI) requires knowledge sharing, appropriating value in OI entails some closedness and protectiveness. Hence, tensions between generating and appropriating value, known as the paradox of openness, may emerge in OI collaborations. Such tensions have been scarcely explored at the micro-level, even though it is a crucial piece to fully grasping the paradox of openness. Our study bridges this gap by examining individuals’ affective responses to tensions and their outcomes in OI, thereby capturing the microfoundations of the paradox of openness. The study adopts an inductive qualitative approach and delineates various micro-level coping mechanisms that build on figurative language and humor. Accordingly, our study reveals hidden tolls of the paradox of openness, highlighted by the dominance of destructive rather than constructive affective responses. These hidden tolls illuminate a “dark side” of OI, which taps into the potential failures and high costs of opening up.

Place, publisher, year, edition, pages
Elsevier Inc. , 2022. Vol. 138, p. 360-373
Keywords [en]
Affective responses, Individual level, Microfoundations, Open innovation, Paradox of openness, Tensions
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:mdh:diva-56122DOI: 10.1016/j.jbusres.2021.09.028ISI: 000702865900030Scopus ID: 2-s2.0-85115389243OAI: oai:DiVA.org:mdh-56122DiVA, id: diva2:1601254
Available from: 2021-10-07 Created: 2021-10-07 Last updated: 2021-10-14Bibliographically approved

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Stefan, Ioana

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