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Care Robot Orientation: What, Who and How? Potential Users' Perceptions
Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare. (PRILIV)ORCID iD: 0000-0001-7490-6735
Paderborn Univ, Germany.
Paderborn Univ, Germany.
Lappeenranta Lahti Univ Technol LUT, Finland.
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2020 (English)In: International Journal of Social Robotics, ISSN 1875-4791, E-ISSN 1875-4805, Vol. 12, no 5, p. 1103-1117Article in journal (Refereed) Published
Abstract [en]

Exploring the specific field of care robot orientation generates many questions regarding the meaning, content and how it should be conducted. The issue is important due to the general digitalisation and implementation of welfare technology and care robots. The aim of the study was to explore perceptions of care robot orientation from the potential users' perspective. Data were collected by focus group interviews in Finland, Germany and Sweden. In all three countries, potential user groups were represented: older adults, relatives, professional caregivers and care service managers. A qualitative descriptive method was used for analysing data. The data revealed three aspects of care robot orientation: (1) What care robot orientation is, (2) Who needs it and by Whom it should be given and (3) How it should be performed. The need for care robot orientation is general in society. In the absence of knowledge about care robots, it is nearly impossible to know what to ask for or actually seek information about. Therefore, care robot orientation must be founded on agile implementation planning for care robots, with a firm basis in trustworthy knowledge and information and respecting individuals' wishes. This also gives rise to an ethical challenge when care robots are offered to people having reduced decision-making ability (dementia, cognitive impairment), along with the issue of who then should make the decision. The mapping of the What, Who/Whom and How aspects of care robot orientation offers a foundation for the creation of orientation models, which might facilitate structured and goal-oriented care robot orientation strategies.

Place, publisher, year, edition, pages
Springer, 2020. Vol. 12, no 5, p. 1103-1117
Keywords [en]
Care robots, Focus group, Older adults, Orientation, Qualitative research, Welfare technology
National Category
Robotics and automation
Identifiers
URN: urn:nbn:se:mdh:diva-52722DOI: 10.1007/s12369-020-00619-yISI: 000587000100010Scopus ID: 2-s2.0-85078138247OAI: oai:DiVA.org:mdh-52722DiVA, id: diva2:1504011
Available from: 2020-11-26 Created: 2020-11-26 Last updated: 2025-02-09Bibliographically approved

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Johansson-Pajala, Rose-MarieGustafsson, Christine

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