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Application of lean methods and tools in servitization: A literature review
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation. (Product and Production Development (PPU))
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0002-7512-4425
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0003-2314-3357
2018 (English)In: ISPIM Conference Proceedings 2018, 2018Conference paper, Published paper (Refereed)
Abstract [en]

Researchers has been studied and applied lean thinking in different industries and contexts, such as product development, production systems, and sustainability. However, there is a limited knowledge on the application of lean thinking to the servitization context. In particular, there is a lack of theoretical and practical understanding on how to apply lean methods and tools for the benefit of servitization of manufacturing. Based on a systematic literature review, the paper reports specific lean methods and tools that are applied in servitization of manufacturing. Further, the paper discusses enablers and barriers, and opportunities and challenges with the application of lean methods and tools in servitization. Finally, based on the literature analysis, the paper pin points five future research directions to achieve a systematic lean servitization in manufacturing companies.

Place, publisher, year, edition, pages
2018.
Keywords [en]
Servitization; lean principles; lean servitization; lean methods and tools; product-service systems; service transformation.
National Category
Engineering and Technology
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-52227OAI: oai:DiVA.org:mdh-52227DiVA, id: diva2:1485059
Conference
ISPIM Innovation Symposium; Manchester : 1-17. Manchester: The International Society for Professional Innovation Management (ISPIM). (Jun 2018)
Projects
XPRESAvailable from: 2020-10-31 Created: 2020-10-31 Last updated: 2021-01-08Bibliographically approved

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Gustafsson, ChristopherChirumalla, KoteshwarJohansson, Glenn

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