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Process mapping in industry - the self-centred phenomenon and how it effects continuous improvements
Global Industrial Development, Scania CV AB, Södertälje, Sweden.
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation. Global Industrial Development, Scania CV AB, Södertälje, Sweden.ORCID iD: 0000-0001-8116-6595
2020 (English)In: Procedia CIRP, Elsevier B.V. , 2020, p. 718-723Conference paper, Published paper (Refereed)
Abstract [en]

For the manufacturing system development process to deliver the expected value, it is important that the management of the process works. However, the competence of building adequate process models is often missing. The purpose of this paper is to demonstrate that with some training, it is possible to achieve much better process models. This is studied through a workshop, where the participants map their “breakfast process”. The result shows that without guidance, the process becomes self-centred. A self-centred resource-oriented process model gives focus on time and resource utilisation, while a value objective oriented process model focuses more on process quality.

Place, publisher, year, edition, pages
Elsevier B.V. , 2020. p. 718-723
Keywords [en]
BPM, Business process model, Continuous improvement, Lean, Process orientation, Value, Continuous improvements, Expected values, Objective oriented, Oriented process, Process mapping, Process quality, Resource utilisation, System development process, Manufacture
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:mdh:diva-51885DOI: 10.1016/j.procir.2020.03.046Scopus ID: 2-s2.0-85092426426OAI: oai:DiVA.org:mdh-51885DiVA, id: diva2:1479842
Conference
53rd CIRP Conference on Manufacturing Systems, CMS 2020; Northwestern UniversityChicago; United States; 1 July 2020 through 3 July 2020; Code 163174
Available from: 2020-10-27 Created: 2020-10-27 Last updated: 2022-11-08Bibliographically approved

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Nafisi, Mariam

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