Artificial intelligence in supply chain management: A systematic literature reviewShow others and affiliations
2021 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 122, p. 502-517Article in journal (Refereed) Published
Abstract [en]
This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM) through a systematic review of the existing literature. To address the current scientific gap of AI in SCM, this study aimed to determine the current and potential AI techniques that can enhance both the study and practice of SCM. Gaps in the literature that need to be addressed through scientific research were also identified. More specifically, the following four aspects were covered: (1) the most prevalent AI techniques in SCM; (2) the potential AI techniques for employment in SCM; (3) the current AI-improved SCM subfields; and (4) the subfields that have high potential to be enhanced by AI. A specific set of inclusion and exclusion criteria are used to identify and examine papers from four SCM fields: logistics, marketing, supply chain and production. This paper provides insights through systematic analysis and synthesis.
Place, publisher, year, edition, pages
Elsevier Inc. , 2021. Vol. 122, p. 502-517
Keywords [en]
Artificial intelligence, Supply chain management, Systematic literature review
National Category
Other Mechanical Engineering Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:mdh:diva-51324DOI: 10.1016/j.jbusres.2020.09.009ISI: 000590682800003Scopus ID: 2-s2.0-85091631950OAI: oai:DiVA.org:mdh-51324DiVA, id: diva2:1474373
2020-10-082020-10-082021-01-07Bibliographically approved