The aim for this study is to examine how social workers in form of social secretaries of the adult unit of the social service in Sweden balance the role as individual person and professional in their daily work. The purpose of the study is also to investigate how social secretaries balance their own values and at the same time have to align with the guidelines of the organization. An additional purpose of the study is to investigate how social secretaries manage the balance of being personal in meetings with clients and at the same time maintain a professional role. The selection of this study consists of eight social secretaries that operates in the social service, specifically the adult unit which contains areas such as social psychiatry, addiction and domestic violence. The gathering of data was done through semi-structured interviews. The result showed that our responding social secretaries have their own individual approach in how they balance the role as an individual with their own values and professional in their work. Based on the result of the study it’s possible to conclude that the social secretaries profession is complex because it’s affect and at the same time gets influenced by the variables of the context.