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Branding is not rocket science… it is harder: En kvalitativ studie om hur konsultföretag arbetar med brand equity
Mälardalen University, School of Business, Society and Engineering.
Mälardalen University, School of Business, Society and Engineering.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Branding is not rocket science… it is harder : A qualitative study of how consulting companies work with brand equity (English)
Abstract [en]

Research Questions: How do consulting companies work to strengthen the brand's structure?What impact does brand equity and its components have on consulting firms?

Purpose: The purpose of this study is to contribute with new knowledge as well as increase the understanding of brand equity and how its components contribute to strengthening the consultancy's brand. The study also aims to explore how companies create competitive advantages in a constantly evolving market.                                                                                                                             

Method: Qualitative method with four semi-structured interviews.

Conclusion: The result of this study show that the consulting companies are activelyworking with three aspects within the company in order to strengthen the brand and its structure. All aspects are about the company being innovative, working on and completing internal factors that develop the corporate culture and its values for them to be reflected externally as well as how the companies meet the customers’ needs in terms of results and performance. The result also show that the researched consulting companies work around strengthening the brand structure by taking into account of aspects that also are found in Keller’s Customer Based Brand Equity Model (CBBE Model).

Abstract [sv]

Frågeställning: Hur arbetar konsultföretag med att stärka varumärkets uppbyggnad?Vilken inverkan har brand equity och dess komponenter på konsultföretag?

Syfte: Syftet med denna undersökning är att med ny kunskap bidra samt öka förståelsen om brand equity och hur dess komponenter bidrar till att stärka konsultföretagens varumärke. Studien ämnar även till att undersöka hur företagen kan skapa konkurrensfördelar i en ständigt utvecklande marknad.

Metod: Studien är av kvalitativ metod där fyra semistrukturerade intervjuer utförts i syfte att besvara forskningsfrågan, som vidare analyserades genom tematisk metod.

Slutsats: Resultaten av denna studie visar att konsultföretagen aktivt arbetar kring tre aspekter i syfte till att stärka varumärket och dess uppbyggnad. Samtliga handlar om att företaget ska vara innovativt, att bearbeta och komplettera interna faktorer som utvecklar företagskulturen och dess värderingar för dessa att speglas externt och om hur företagen uppfyller kundernas behov i form av resultat och prestationer. Resultaten visar även på att de undersökta konsultföretagen arbetar kring att stärka varumärkesuppbyggnaden genom att de tar hänsyn till aspekter som också återfinns i Keller´s Customer Based Brand Equity Model.

Place, publisher, year, edition, pages
2020. , p. 68
Keywords [en]
Consultancy, brand equity, CBBE Model, Business-to-Business branding
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:mdh:diva-48355OAI: oai:DiVA.org:mdh-48355DiVA, id: diva2:1436901
Subject / course
Business Administration
Supervisors
Examiners
Available from: 2020-06-16 Created: 2020-06-08 Last updated: 2020-06-16Bibliographically approved

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Branding is not rocket science...it is harder; En kvalitativ studie om hur konsultföretag arbetar med brand equity(737 kB)292 downloads
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