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Exploring smart cities and market transformations from a service-dominant logic perspective
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.ORCID iD: 0000-0001-7334-2480
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.ORCID iD: 0000-0001-8220-6085
Mälardalen University, School of Business, Society and Engineering, Future Energy Center.
2019 (English)In: Sustainable cities and society, ISSN 2210-6707, Vol. 51, article id 101731Article in journal (Refereed) Published
Abstract [en]

This study addresses the emergence of new actors and their roles in the transformation of smart cities. By building on a Service-Dominant logic perspective, the study capture how smart city transformation is closely related to a smart market transformation. While prior conceptualizations of markets have followed a linear supply-demand structure, the new market conceptualization can be described as a service ecosystem. The study empirically follows the increased use of renewable energy, such as photovoltaic (PV) systems and their related services, as they are incorporated into smart cities. The results reveal that the overall interaction level among the involved actors increases as the energy market changes from a linear to a networked logic. This transition impacts the market's information quality and, subsequently, the actors’ level of required knowledge. The study shows that even if the prevailing actors become more informed, information needs to be ‘translated’ into ‘knowledge-in-context’ to become a valuable resource. Thus, the resulting service ecosystem demands a complementary actor that requires the role of a knowledge broker to function. The paper describes the mechanisms behind this smart city transformation and clarifies the broker functions.

Place, publisher, year, edition, pages
Elsevier Ltd , 2019. Vol. 51, article id 101731
National Category
Energy Systems
Identifiers
URN: urn:nbn:se:mdh:diva-44962DOI: 10.1016/j.scs.2019.101731Scopus ID: 2-s2.0-85069897223OAI: oai:DiVA.org:mdh-44962DiVA, id: diva2:1341452
Available from: 2019-08-08 Created: 2019-08-08 Last updated: 2019-08-08Bibliographically approved

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Ekman, PeterRöndell, JimmieYang, Ying

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CiteExportLink to record
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  • apa
  • ieee
  • modern-language-association-8th-edition
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  • de-DE
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  • en-US
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  • nn-NO
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