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ROBOTIC PROCESS AUTOMATION IN THE PRIVATE AND PUBLIC SECTOR: The different reasons for implementing RPA
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

ABSTRACT

Date: (19/05/27) (19/06/11)

Level: Bachelor Thesis in Business Administration, 15 credits

Institution: School of Business, Society and Engineering, Mälardalen University

Authors: Anna Hägg Meijer, Erna Velic

Title: Robotic Process Automation in the private and public sector – the different reasons for implementing RPA

Supervisor: Konstantin Lampou

Keywords: Robotic Process Automation, TOE model, Public sector, Private sector

Research questions: What are the different reasons to why organizations choose RPA – do the reasons    differ between organizations in the public and the private sector?

Purpose: There is a lack of research of RPA in the public and private sectors, as well as general research regarding the underlying reasons for choosing to implement RPA.

Method: Qualitative method with semi-structured interviews with public and private organizations.

Conclusion: The conclusions which can be drawn is that there are a few sub-factors in each element which affects the decision an organization takes to implement RPA.

Place, publisher, year, edition, pages
2019. , p. 56
Keywords [en]
Robotic Process Automation, RPA, Automation, Public Sector, Private Sector
National Category
Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-43873OAI: oai:DiVA.org:mdh-43873DiVA, id: diva2:1323060
Subject / course
Miscellaneous
Presentation
2019-06-04, MDH University, Högskoleplan 1, 722 20 Västerås, Västerås, 15:00 (English)
Supervisors
Examiners
Available from: 2019-06-20 Created: 2019-06-11 Last updated: 2019-06-20Bibliographically approved

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