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Implementeringsprocessen med robotic process automation: En studie om viktiga aspekter vid implementeringen av RPA
Mälardalen University, School of Business, Society and Engineering. 1996.
Mälardalen University, School of Business, Society and Engineering.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

 Att RPA kan utföra administrativa monotona arbetsuppgifter ökar effektiviteten, sänker kostnaderna och frigör tid som medarbetarna då istället kan lägga på analyserande arbetsuppgifter. RPA och dess implementeringsprocess kan innebära flera utmaningar såsom motstånd från medarbetarna och att implementera på ett framgångsrikt sätt. Viktiga aspekter är framförallt förberedelsearbetet som ska ge underlag för att kunna genomföra en framgångsrik implementering och kommunikationen mellan ledare och medarbetare där stor vikt läggs på att informera syftet med RPA för att öka förståelsen och minska oron.

Abstract [en]

The fact that RPA can carry out administrative monotonous tasks increases efficiency, lowers costs and frees up time that employees can place on more analyzing tasks. RPA and its implementation process can involve several challenges such as resistance from employees and to implement successfully. Important aspects are, above all, the preparatory work that will provide the basis to be able to implement successfully and then the communication between managers and employees, where great emphasis is placed on informing the purpose of RPA in order to increase understanding and reduce concern. 

Place, publisher, year, edition, pages
2019. , p. 47
Keywords [en]
Change processes, change management, employee, communication, leadership, RPA.
Keywords [sv]
Förändringsprocesser, medarbetare, kommunikation, ledarskap, RPA.
National Category
Social Sciences Business Administration
Identifiers
URN: urn:nbn:se:mdh:diva-43812OAI: oai:DiVA.org:mdh-43812DiVA, id: diva2:1322505
Subject / course
Business Administration
Supervisors
Examiners
Available from: 2019-06-19 Created: 2019-06-10 Last updated: 2019-06-19Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf