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Live-action Communication Design: A Technical How-To Video Case Study
School of Humanities and Media Studies, Dalarna University, Sweden.
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0001-9057-0063
2019 (English)In: Technical Communication Quarterly, ISSN 1057-2252, Vol. 28, no 1, p. 69-91Article in journal (Refereed) Published
Abstract [en]

This case study is based on a research through design project (RTD) that focuses on a technical communication video of the live-action format. It investigates the usability and design-implications of a live-action how-to video, by means of analyzing user-centered data such as YouTube analytics data, usability, and comprehension assessments. In the study, four key live-action video affordances are identified: verifiability, comparability, recordability, and visibility. The identification of these affordances when related to the users’ assessments resulted in several design implementations that would warrant sought-for communication efficacies. Findings show that some assumed efficacies appear to be mitigated by the complexity and the density of the video information. One implication of this is that the implementation of conventional video editing techniques and the addition of on-screen text that serve to make content briefer and more concise into instructional live-action videos requires the technical communicator’s careful consideration.

Place, publisher, year, edition, pages
Routledge , 2019. Vol. 28, no 1, p. 69-91
Keywords [en]
Assessment, design of communication, digital technologies, knowledge management, research methods, usability studies, visual rhetoric/visualization techniques, Communication, Technical writing, Design implementation, Research through designs, Technical communications, Technical communicators
National Category
Educational Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-43056DOI: 10.1080/10572252.2018.1528388ISI: 000470244700006Scopus ID: 2-s2.0-85057256927OAI: oai:DiVA.org:mdh-43056DiVA, id: diva2:1303802
Available from: 2019-04-10 Created: 2019-04-10 Last updated: 2019-06-20Bibliographically approved

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Eriksson, Yvonne

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf