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Gaining role clarity in working with sick leave questions-Registered Nurses' experiences of an educational intervention
Uppsala Univ, Family Med & Prevent Med Sect, Dept Publ Hlth & Caring Sci, Uppsala, Sweden.;Uppsala Univ, Ctr Clin Res Sormland, Eskilstuna, Sweden..
Uppsala Univ, Family Med & Prevent Med Sect, Dept Publ Hlth & Caring Sci, Uppsala, Sweden.;Uppsala Univ, Ctr Clin Res Sormland, Eskilstuna, Sweden..
Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare. Uppsala Univ, Hlth Serv Res Sect, Dept Publ Hlth & Caring Sci, Uppsala, Sweden..
Mälardalen University, School of Health, Care and Social Welfare, Health and Welfare. Uppsala Univ, Hlth Serv Res Sect, Dept Publ Hlth & Caring Sci, Uppsala, Sweden..ORCID iD: 0000-0002-4302-5529
2019 (English)In: Nursing Open, E-ISSN 2054-1058, Vol. 6, no 2, p. 236-244Article in journal (Refereed) Published
Abstract [en]

Aim To describe how a short educational intervention in social insurance medicine was experienced by Registered Nurses and what changes it brought to their work with sick leave questions in telephone nursing. Design Qualitative explorative interview study. Methods Interviews with 12 purposively sampled Registered Nurses were conducted and analysed using manifest content analysis. Results The intervention increased Registered Nurses' knowledge of the sick leave process and changed their work habits as they now have more of the skills needed to handle sick leave questions. In this way, they gained role clarity in their work with sick leave questions. The new knowledge included rules and regulations, actors' roles and patients' experiences. Learning from peers, reflecting and having the opportunity to ask questions were also described as increasing their knowledge. The skills following the participation were described as knowing what to say and do and knowing where to turn for support.

Place, publisher, year, edition, pages
WILEY , 2019. Vol. 6, no 2, p. 236-244
Keywords [en]
cluster randomized controlled study, educational intervention, interviews, sick leave, social insurance medicine, telephone nursing
National Category
Health Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-43022DOI: 10.1002/nop2.201ISI: 000461835600004PubMedID: 30918675OAI: oai:DiVA.org:mdh-43022DiVA, id: diva2:1302350
Available from: 2019-04-04 Created: 2019-04-04 Last updated: 2019-04-04Bibliographically approved

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Kaminsky, ElenorHolmström, Inger K.

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