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Organisational approach to government digital transformation: Comparing the UK and Sweden
Anglia Ruskin University, Cambridge, United Kingdom.
Anglia Ruskin University, Cambridge, United Kingdom.
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
2018 (English)In: Proceedings of the European Conference on e-Government, ECEG, Academic Conferences Limited , 2018, p. 177-187Conference paper, Published paper (Refereed)
Abstract [en]

This article considers the emergence of e-government in the UK and Sweden by conducting a structured document analysis of relevant government reports. The aim of the research was to examine differences in management planning practice – i.e. how change was planned and executed differently in both states. The key finding was that the focus of digital transformation shifted over time from digitalizing services to digitalizing internal departmental work processes. Both governments enacted change by identifying and supporting new roles and agencies deemed able to drive change. In so doing, both actively sought to balance macro-social and micro-social shaping forces. However, the ‘macro’ rationales and micro-level practices for digitalizing services also showed some differences of focus in each case. 

Place, publisher, year, edition, pages
Academic Conferences Limited , 2018. p. 177-187
National Category
Other Social Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-42299Scopus ID: 2-s2.0-85059288871ISBN: 9781912764037 (print)OAI: oai:DiVA.org:mdh-42299DiVA, id: diva2:1277486
Conference
18th European Conference on Digital Government, ECDG 2018; Santiago de Compostela; Spain; 25 October 2018 through 26 October 2018
Available from: 2019-01-10 Created: 2019-01-10 Last updated: 2019-01-10Bibliographically approved

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Uhlin, Anna

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CiteExportLink to record
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Citation style
  • apa
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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