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Identification of Maintenance Performance Indicators through stakeholder involvement
Mälardalen University, School of Innovation, Design and Engineering. (Innovation och Produktrealisering)ORCID iD: 0000-0002-7494-1474
Mälardalen University, School of Innovation, Design and Engineering. (Innovation och Produktrealisering)ORCID iD: 0000-0002-0729-0122
2008 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Optimum maintenance may be expressed as: “to achieve the agreed plant operating pattern, availability and product quality within the accepted plant condition (for longevity) and safety standards, and at minimum resource cost.” But in order to achieve this, the use of performance indicators is necessary in order to evaluate both the efficiency and the effectiveness of the maintenance activities. There are numerous measures to be used for this and not always easy to select which ones to use. Several authors have expressed the need for alignment with the main organizational goals, and also the need for stakeholder involvement when identifying feasible measures. In this paper a case study is presented, in which an attempt to identify suitable maintenance performance indicators through stakeholder involvement has been performed. Except for the maintenance department, external customer, that is, the production department has been involved in expressing their expectations on the use of maintenance performance indicators. The result from the investigation, together with the expressed vision and mission of the maintenance and production department, has formed a solid foundation for establishing a feasible set of maintenance performance indicators.

Place, publisher, year, edition, pages
2008. p. 305-310
Keywords [en]
Maintenance performance indicators, case study, maintenance, production
National Category
Other Mechanical Engineering
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-4366OAI: oai:DiVA.org:mdh-4366DiVA, id: diva2:126911
Conference
Swedish Production Symposium, 2008
Available from: 2008-11-26 Created: 2008-11-26 Last updated: 2017-03-06Bibliographically approved
In thesis
1. Formulation of Maintenance Strategies
Open this publication in new window or tab >>Formulation of Maintenance Strategies
2009 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

In industry, there is a constant demand for increased productivity in order to stay competitive. Still, Swedish industry has an average utilization of about 60% in its production systems. One important factor for increasing the equipment utilization is effective maintenance of production assets.

Within process industry a strategic view on maintenance activities is common and most companies regard maintenance as a profit centre. Meanwhile, the discrete units manufacturing industry still in many cases view maintenance as a cost driver. However, with the spread of Toyota-inspired production concepts, the manufacturing industry is beginning to view maintenance as a strategic asset. Still, though, many companies have no formulated maintenance strategy.

The main purpose of the research, presented in this thesis, has been to develop a work-process for formulation of effective maintenance strategies for enterprises in the manufacturing industry.

Through one descriptive and two prescriptive case studies a work-process for formulation of maintenance strategies has been developed. The descriptive study revealed some of the differences between companies with and without maintenance strategies. It also showed how some companies view the strategic contributions of maintenance. The first prescriptive study showed how stakeholder involvement may contribute to the identification of relevant performance measures for the maintenance activities. Stakeholder involvement also contributes to the organizational acceptance of the maintenance strategy. Last, the second prescriptive case study led to the development of a work-process for formulation of maintenance strategies. The work-process was tested and verified in three companies, handling different challenges for their maintenance activities. All three companies intend to use the formulated maintenance strategy as a road map for the development of their production maintenance.

 

Series
Mälardalen University Press Licentiate Theses, ISSN 1651-9256 ; 100
National Category
Other Mechanical Engineering
Research subject
Innovation och design
Identifiers
urn:nbn:se:mdh:diva-4836 (URN)978-91-86135-19-5 (ISBN)
Presentation
2009-03-06, Raspen, Mälardalens högskola, Eskilstuna, 09:00 (English)
Opponent
Supervisors
Available from: 2009-02-18 Created: 2009-02-02 Last updated: 2013-12-03Bibliographically approved

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Salonen, AnttiBengtsson, Marcus

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