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Visual management for a dynamicstrategic change
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0001-9057-0063
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0003-3187-7932
2018 (English)In: Journal of Organizational Change Management, ISSN 0953-4814, E-ISSN 1758-7816, Vol. 31, no 3, p. 712-727Article, review/survey (Refereed) Published
Abstract [en]

Purpose – Strategic changes in an organization will face challenges not only related to the changes as suchbut also with regard to how the vision of the future is interpreted and understood by the organization.Visual management is a field of research that could contribute to change management research as a meansto facilitate management of the dynamics in a change process and to facilitate the process ofcommunication. The purpose of this paper is to problematize episodic change processes with regard tocommunication and to contribute with a proposed model on how to facilitate dynamic strategic changemanagement using visual management.Design/methodology/approach – The paper uses an interdisciplinary approach by linking changemanagement literature to visual communication to be used for visual management.Findings – A proposed model presents how a dynamic episodic change process can be managed in terms ofvisual management, potential pitfalls to avoid, and what ambidextrous capabilities are needed throughout thecomplete episodic change.Research limitations/implications – The proposed model is still yet theoretical, based on a literaturereview of dynamic change management and visual communication. Future research will validate the model inpractice to confirm its robustness.Practical implications – An implementation of visual management in Kotter’s (1995) eight steps on how tostrategically manage change in combination with theories on ambidexterity and episodic change is suggested.Originality/value – The paper contributes to how visual management can support change management bycombining visual communication and change management.Keywords Quality management, Change management, Strategic planning, Operations management,Visual management, Visual

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018. Vol. 31, no 3, p. 712-727
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Other Social Sciences
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URN: urn:nbn:se:mdh:diva-39224DOI: 10.1108/JOCM-05-2016-0103ISI: 000432185700014Scopus ID: 2-s2.0-85046739135OAI: oai:DiVA.org:mdh-39224DiVA, id: diva2:1205969
Available from: 2018-05-15 Created: 2018-05-15 Last updated: 2018-05-31Bibliographically approved

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Publisher's full textScopushttps://www.emeraldinsight.com/doi/full/10.1108/JOCM-05-2016-0103

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Eriksson, YvonneFundin, Anders

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