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SELF-SERVICE TECHNOLOGIES: INVESTIGATION ON HOW SELF-SERVICE TECHNOLOGIES INFLUENCE THE CONSUMER’S PERCEPTION OF QUALITY
Mälardalen University, School of Business, Society and Engineering.
Mälardalen University, School of Business, Society and Engineering.
2017 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2017. , 39 p.
Keyword [en]
self-service technologies, Total perceived quality, Anova
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:mdh:diva-36041OAI: oai:DiVA.org:mdh-36041DiVA: diva2:1119780
Subject / course
Business Administration
Presentation
2017-05-29, U2-267, Högskoleplan 1, Västerås, 09:15 (English)
Supervisors
Examiners
Available from: 2017-07-05 Created: 2017-07-04 Last updated: 2017-07-05Bibliographically approved

Open Access in DiVA

fulltext(878 kB)5 downloads
File information
File name FULLTEXT01.pdfFile size 878 kBChecksum SHA-512
30921bdb7a64755a3f2be60cbce819e999889d86dc6cbb1483cdbeee75e73f6d441afd2f13b149bdf42ebf585a2500f2777a87bedd102f49a829728a81d4fe08
Type fulltextMimetype application/pdf

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Mansurov, Behzod
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf