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Exploring Interaction Design Perspectives on Heavy Vehicles
Mälardalen University, School of Innovation, Design and Engineering, Embedded Systems. Crosscontrol AB. (Ubiquitous Computing)ORCID iD: 0000-0001-7134-9574
2017 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Interaction design is more crucial than ever as an ingredient in product development and digitalization. Its need is driven by a trend where software based functionality is becoming increasingly important in all types of product features, simultaneously as new technology moves the frontier where interaction between human and computer takes place. There is also a market demanding renewed experiences, more efficient, stimulating and fashionable, which enterprises seek to deliver to attract customers. Also[WM1] , as systems, for example vehicle systems, get increasingly information intense, the information exchange with the user becomes a factor for safe and successful operation, thus increasing the need for a proficient interaction design.

This research investigates how interaction technologies, interaction design principles, and machine information systems can be used to provide user experiences and efficient interaction between the operator and industrial mobile machines; for example, agricultural machines and construction machines. The research combines software engineering and interaction design together with an industrial perspective. It does so by studies, both in literature and through field studies of operators, by design exploration and prototype realization.

The thesis describes the design space for heavy vehicles through different perspectives. It outlines the principal dimensions of interaction design and the benefits of including design in product and services realization. It presents perspectives on the challenges for the different stakeholders involved, covering the operator of the machines, the software engineer and the designer. It depicts a method for gaining detailed insights into operator’s daily behavior, with minimal interference with their work. Furthermore, it introduces a tool for practitioners to explore interaction design using mixed reality and free head movements, and it investigates possible interfaces using augmented reality.

Abstract [sv]

Interaktionsdesign är mer avgörande i produktutveckling och digitalisering än någonsin. Utvecklingen här drivs av en trend där mjukvarubaserad funktionalitet blir allt viktigare i alla typer av produkter samtidigt som ny teknik ökar designrymden för var samspelet mellan människa och dator kan äga rum. Användare efterfrågar förnyade upplevelser, mer effektiva, stimulerande och moderiktiga. Företag söker möta denna efterfrågan för att locka kunder och genera affärer. Dessutom, genom att system, exempelvis fordonssystem, blir allt mer informationsintensiva, blir sättet som informationsutbytet sker med användaren en allt viktigare faktor för säkerhet och funktionalitet. Sammantaget ökar behovet av en skickligt utförd interaktionsdesign.

Den här avhandlingen undersöker hur interaktionstekniker, interaktionsdesignsprinciper och informationssystem kan användas för att leverera användarupplevelser och effektiv interaktion för operatörer av industriella mobila maskiner, exempelvis jordbruksmaskiner och anläggningsmaskiner. Forskningen kombinerar interaktionsdesign och mjukvaruutveckling i ett industriellt kontext. Forskningen har bedrivits genom studier, i litteratur och etnografiska studier av användare i fält, genom utforskande design och genom prototyprealisering.

Avhandlingen beskriver designrymden för industrifordon från flera perspektiv. Dels från perspektiven av de grundläggande elementen inom interaktionsdesign, processerna för att skapa och forska inom interaktionsdesign samt fördelarna med designdriven produkt- och tjänste-förverkligande. Vidare tar den upp perspektiv utifrån situationen och utmaningarna för inblandade aktörer, såsom operatören av maskinen, mjukvaruutvecklaren och designern. Avhandlingen bidrar också med praktiska perspektiv, dels en metod för att få detaljerad inblick i operatörens dagliga beteende med minimal störning i sitt arbete, och dels ett verktyg för interaktionsdesigners att undersöker möjliga designs med virtuell förstärkt verklighet med hjälp av blandad virtuell verklighet och fria huvudrörelser.

Place, publisher, year, edition, pages
Västerås: Mälardalen University , 2017.
Series
Mälardalen University Press Licentiate Theses, ISSN 1651-9256 ; 254
National Category
Human Computer Interaction
Research subject
Computer Science
Identifiers
URN: urn:nbn:se:mdh:diva-34906ISBN: 978-91-7485-313-1 (print)OAI: oai:DiVA.org:mdh-34906DiVA, id: diva2:1075236
Presentation
2017-03-31, Gamma, Mälardalens högskola, Västerås, 13:15 (English)
Opponent
Supervisors
Available from: 2017-02-17 Created: 2017-02-17 Last updated: 2018-01-13Bibliographically approved
List of papers
1. Interactions and Applications for See-Through Technologies: Industrial application examples
Open this publication in new window or tab >>Interactions and Applications for See-Through Technologies: Industrial application examples
2014 (English)In: 8th Nordic Conference on Human-Computer Interaction NordiCHI2014, Helsinki, Finland, 2014Conference paper, Published paper (Refereed)
Abstract [en]

Could See-through technologies be useful and have benefits in industrial applications? Possible scenarios could range through a full product lifecycle; from production line operators, through machine operators to service engineers. There are also challenges involved in using new technology in critical applications; such as user attention, data availability and efficient ways of interaction for the specific task at hand. This workshop submission aims to present a number of usage scenarios together with a discussion on related risk and technical aspects.

Place, publisher, year, edition, pages
Helsinki, Finland: , 2014
Keyword
Interaction design, See-through Technologies, industrialapplications examples, HCI, H.5.m. Information interfaces and presentation
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
Identifiers
urn:nbn:se:mdh:diva-30496 (URN)10.1145/2639189.2654828 (DOI)978-1-4503-2542-4 (ISBN)
Conference
8th Nordic Conference on Human-Computer Interaction NordiCHI2014, 26 Oct 2014, Helsinki, Finland
Projects
ITS-EASY Post Graduate School for Embedded Software and Systems
Available from: 2015-12-22 Created: 2015-12-21 Last updated: 2017-02-17Bibliographically approved
2. Current challenges in compositing heterogeneous user interfaces for automotive purposes
Open this publication in new window or tab >>Current challenges in compositing heterogeneous user interfaces for automotive purposes
2015 (English)In: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Springer, 2015, Vol. 9170, p. 531-542Conference paper, Published paper (Refereed)
Abstract [en]

Composition (i.e. merging distinct parts to form a new whole) of user interfaces from different providers or devices is popular in many areas. Current trends in the automotive area show, that there is a high interest in compositing interfaces from mobile devices into automotive user interfaces. “Apple CarPlay” and “Android Auto” are concrete examples of such compositions. However composition is addressed with challenges, especially if the parts are originally designed for different purposes. This paper presents the problem statement of compositing heterogeneous devices. Furthermore, it presents a layer model showing architectural levels, where compositions can take place and for each of these layers challenges have been identified.

Place, publisher, year, edition, pages
Springer, 2015
Keyword
Composition, Design, Heterogeneous, Human factors, Hypervisor, Platforms, Ubiquitous interoperability, User interface, Virtualization, Chemical analysis, Human computer interaction, Human engineering, Mobile devices, Architectural levels, Heterogeneous devices, Heterogeneous users, Problem statement, Virtualizations, User interfaces
National Category
Electrical Engineering, Electronic Engineering, Information Engineering
Identifiers
urn:nbn:se:mdh:diva-29378 (URN)10.1007/978-3-319-20916-6_49 (DOI)2-s2.0-84944213227 (Scopus ID)9783319209159 (ISBN)
Conference
2 August 2015 through 7 August 2015
Available from: 2015-10-23 Created: 2015-10-23 Last updated: 2018-01-03Bibliographically approved
3. Understanding the user in self-managing systems
Open this publication in new window or tab >>Understanding the user in self-managing systems
2015 (English)In: 9th European Conference on Software Architecture Workshops ECSAW 2015, 2015Conference paper, Published paper (Refereed)
Abstract [en]

For distributed systems to appear both intelligent and attractive to the user, they should be grounded in user needs and their ability to use the system. Not only do this increase the possibility of user adoption, but adequate user understanding also gives input for designing system functionality that transforms the ways these tasks are traditionally performed. As intelligent systems increasingly affect our daily life and as distributed systems grow in range and complexity, new usage scenarios appear that need to be understood. Simultaneously, tasks where the human is the only possible operator are now getting closer to being executed by intelligent systems. However, this process of replacing human intelligence by machine control might not remove the human from the system altogether, though it might change human’s role and the character of the tasks performed, making old knowledge less applicable. This paper reflects on the necessity of including the user/operator in the design of intelligent distributed systems. In a novel approach a farming scenario is presented, assessing both local machine distributed systems and the intelligence of cloud-connected infrastructure.

Keyword
Measurement, Design, Reliability, Human Factors, User centered design, User studies, Intelligent systems, Autonomous systems, Industry vehicles, Agriculture.
National Category
Computer Systems
Identifiers
urn:nbn:se:mdh:diva-30497 (URN)10.1145/2797433.2797438 (DOI)2-s2.0-84958531037 (Scopus ID)978-1-4503-3393-1 (ISBN)
Conference
9th European Conference on Software Architecture Workshops ECSAW 2015, 7-11 Sep 2015, Dubrovnik/Cavtat, Croatia
Projects
ITS-EASY Post Graduate School for Embedded Software and Systems
Available from: 2015-12-22 Created: 2015-12-21 Last updated: 2017-02-17Bibliographically approved
4. Seeing through the eyes of heavy vehicle operators
Open this publication in new window or tab >>Seeing through the eyes of heavy vehicle operators
2017 (English)In: Human-Computer Interaction - INTERACT 2017. INTERACT 2017. Lecture Notes in Computer Science, vol 10514. Springer, Cham / [ed] Bernhaupt R., Dalvi G., Joshi A., K. Balkrishan D., O'Neill J., Winckler M., 2017, Vol. 10514Conference paper, Published paper (Refereed)
Series
Lecture Notes in Computer Science, ISSN 0302-9743
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:mdh:diva-34902 (URN)10.1007/978-3-319-67684-5_16 (DOI)2-s2.0-85030831595 (Scopus ID)978-3-319-67683-8 (ISBN)
Conference
16th IFIP TC.13 International Conference on Human-Computer Interaction - INTERACT 2017,Mumbai, India, September 25-29, 2017
Available from: 2017-02-17 Created: 2017-02-17 Last updated: 2018-01-29Bibliographically approved
5. Low-cost mixed reality simulator for industrial vehicle environments
Open this publication in new window or tab >>Low-cost mixed reality simulator for industrial vehicle environments
Show others...
2016 (English)In: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Volume 9740, 2016, p. 597-608Conference paper, Published paper (Refereed)
Abstract [en]

High-end industrial vehicle simulators are generally expensive and aim at providing a high level of realism. The access to such simulators is often a limited resource to researchers and developers who find themselves using a PC-based simulator instead. We challenge this approach by introducing a low-cost mixed reality simulator for industrial vehicles that allows to test new vehicle control concepts and design ideas in a rapid prototyping manner. Our simulator prototype consists of a head-mounted projection display, a CAVE-like room covered with a retro-reflective cloth and a rotatable chair with controls to steer an industrial vehicle. The created digital environment represents an obstacle course for an excavator and can be controlled by a joystick, a keyboard and can be explored by natural head movements. Performed user tests with 21 participants showed that the mixed reality simulator is perceived as more realistic, natural to use and provides a more immersive experience than a PC-based simulator with the same environment and controls.

Series
Lecture Notes in Computer Science, ISSN 0302-9743 ; 9740
National Category
Human Computer Interaction Other Computer and Information Science
Identifiers
urn:nbn:se:mdh:diva-31723 (URN)10.1007/978-3-319-39907-2_57 (DOI)2-s2.0-84978890790 (Scopus ID)9783319399065 (ISBN)
Conference
8th International Conference on Virtual, Augmented and Mixed Reality, VAMR 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016; Toronto; Canada; 17 July 2016 through 22 July 2016
Available from: 2016-06-06 Created: 2016-06-06 Last updated: 2018-01-10Bibliographically approved

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Wallmyr, Markus

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  • en-US
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