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How Multinational Corporations Use Information Technology to Manage Global Operations
University of Richmond, USA.
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation. (IEO)ORCID iD: 0000-0001-7334-2480
University of Richmond, USA.
2017 (English)In: Journal of Computer Information Systems, ISSN 0887-4417, Vol. 57, no 2, p. 112-122Article in journal (Refereed) Published
Abstract [en]

Despite a generally acknowledged importance of information technology (IT) in enabling global strategy and a broad understanding of the manner in which IT enhances coordination and reduces cost, few studies have focused precisely on how multinational corporations (MNCs) use IT to facilitate globalization. To address this gap in the literature, we conduct a case study across four large MNCs, and use primary data to develop predictive propositions on the characteristics of products, processes, and customers that impact the ways in which MNCs use IT to manage their global operations.

Place, publisher, year, edition, pages
2017. Vol. 57, no 2, p. 112-122
Keywords [en]
Multinational, MNC, international, information technology, global
National Category
Business Administration Interaction Technologies
Research subject
Industrial Economics and Organisations
Identifiers
URN: urn:nbn:se:mdh:diva-34571DOI: 10.1080/08874417.2016.1183426ISI: 000393884200003Scopus ID: 2-s2.0-85034811620OAI: oai:DiVA.org:mdh-34571DiVA, id: diva2:1060946
Projects
Coordinating the Global Firm
Funder
The Jan Wallander and Tom Hedelius Foundation, F2009-0140:1Available from: 2016-12-30 Created: 2016-12-30 Last updated: 2017-12-07Bibliographically approved

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