How Multinational Corporations Use Information Technology to Manage Global Operations
2017 (English)In: Journal of Computer Information Systems, ISSN 0887-4417, Vol. 57, no 2, 112-122 p.Article in journal (Refereed) Published
Despite a generally acknowledged importance of information technology (IT) in enabling global strategy and a broad understanding of the manner in which IT enhances coordination and reduces cost, few studies have focused precisely on how multinational corporations (MNCs) use IT to facilitate globalization. To address this gap in the literature, we conduct a case study across four large MNCs, and use primary data to develop predictive propositions on the characteristics of products, processes, and customers that impact the ways in which MNCs use IT to manage their global operations.
Place, publisher, year, edition, pages
2017. Vol. 57, no 2, 112-122 p.
Multinational, MNC, international, information technology, global
Business Administration Interaction Technologies
Research subject Industrial Economics and Organisations
IdentifiersURN: urn:nbn:se:mdh:diva-34571DOI: 10.1080/08874417.2016.1183426ISI: 000393884200003OAI: oai:DiVA.org:mdh-34571DiVA: diva2:1060946
ProjectsCoordinating the Global Firm
FunderThe Jan Wallander and Tom Hedelius Foundation, F2009-0140:1