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Distrust online in the financial services market: the relevance of experiential knowledge and information exchange
Lindh, Cecilia
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
(Mälardalen University School of Business)
ORCID iD:
0000-0002-7438-2764
Thilenius, Peter
Uppsala Universitet, Sweden.
Hadjikhani, Amjad
Uppsala universitet, Sweden.
2016 (English)
In:
Journal of Customer Behavior, ISSN 1475-3928, E-ISSN 1477-6421, Vol. 15, no 2, p. 173-191, article id 6421
Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Cecilia Lindh , 2016. Vol. 15, no 2, p. 173-191, article id 6421
Keywords [en]
distrust, online marketing, information exchange, financial services
National Category
Economics and Business
Research subject
Industrial Economics and Organisations
Identifiers
URN:
urn:nbn:se:mdh:diva-34240
DOI:
10.1362/147539216x14594362873776
OAI: oai:DiVA.org:mdh-34240
DiVA, id:
diva2:1056574
Available from:
2016-12-15
Created:
2016-12-15
Last updated:
2017-11-29
Bibliographically approved
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en-GB
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