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Emotions in design: Considering user experience for tangible and ambient interaction in control rooms
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation. IS (Embedded Systems).ORCID iD: 0000-0003-0012-7127
Mälardalen University, School of Innovation, Design and Engineering, Embedded Systems. IS (Embedded Systems).ORCID iD: 0000-0003-3163-6039
2016 (English)In: Information Design Journal, ISSN 0142-5471, E-ISSN 1569-979X, Vol. 22, no 1, p. 19-31Article in journal (Refereed) Published
Abstract [en]

Operators in highly automated control rooms are said to be constantly bored, and boredom is an emotional state that can have economic and environmental consequences. This article presents insights into users’ emotions and their role in the design of control rooms. The study focused on the users’ experience in two control rooms, where operators explored their emotions in relation to a situation, object, place, or action. Based on the results of the study and previous research, this article examines control room’s information design and makes recommendations on how it might be given a tangible and ambient form.

Place, publisher, year, edition, pages
Sweden: John Benjamins publishing company , 2016. Vol. 22, no 1, p. 19-31
Keywords [en]
emotion, design, tangible interaction, ambient interaction, control room
National Category
Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:mdh:diva-33772DOI: 10.1075/idj.22.1.03schScopus ID: 2-s2.0-84979082796OAI: oai:DiVA.org:mdh-33772DiVA, id: diva2:1048533
Projects
TAIPA - Taktil och ambient interaktion för processautomationAvailable from: 2016-11-21 Created: 2016-11-21 Last updated: 2019-01-16Bibliographically approved

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Andersson Schaeffer, JennieLindell, Rikard
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