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Fulfilling the need of business advisory services among Swedish immigrant entrepreneurs: An ethnic comparison
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.ORCID iD: 0000-0001-8430-5714
2016 (English)In: Journal of Entrepreneurship and Public Policy, ISSN 2045-2101, E-ISSN 2045-211X, Vol. 5, no 3, 343-364 p.Article in journal (Refereed) Published
Abstract [en]

Purpose: Taking the entrepreneur’s perspective and a broad view of business advisory services, the purpose of this paper is to examine to what degree the need of business advisory services among Swedish start-ups, first-generation immigrants compared to non-immigrants, is fulfilled. Design/methodology/approach: The sample data consist of a unique and comprehensive firm-level database and contain telephone interviews with 2,800 Swedish start-up entrepreneurs. The study examines 20 different kinds of business advice services, in terms of both need and use. Statistical methods such as Mann-Whitney test and regression analysis are used while controlling for entrepreneurial characteristics. Findings: The findings suggest that immigrants’ compared to non-immigrants’ need for business advisory service was not fulfilled. Of the 20 different business advices, ten were fulfilled and ten were not fulfilled. Both strategic advice and operational advice were fulfilled as well as unfulfilled. Apart from ethnicity, other variables did influence the need of business advisory services. Research limitations/implications: The author was not able to make comparisons between different immigrant groups. Practical implications: This study offers an explorative approach that contributes on how business advisory services are differentially tailored between start-ups by immigrants and those by non-immigrants. It illustrates to what extent public- and/or private-funded organizations contribute to fulfilment of the needs of immigrant and non-immigrant start-ups. Originality/value: Few studies take the entrepreneur’s perspective and from such a perspective examine the fulfilment of needs of advice regarding both private and public organizations role in the area. Both the need and the use of business advisory services are studied as well as the kind of business advice that is needed.

Place, publisher, year, edition, pages
2016. Vol. 5, no 3, 343-364 p.
Keyword [en]
Business advisory service, Entrepreneurship, Immigrants, Start-ups
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:mdh:diva-33498DOI: 10.1108/JEPP-03-2015-0017ISI: 000388977800006Scopus ID: 2-s2.0-84991702409OAI: oai:DiVA.org:mdh-33498DiVA: diva2:1044372
Available from: 2016-11-03 Created: 2016-11-03 Last updated: 2017-05-05Bibliographically approved
In thesis
1. Heterogeneity in the level and handling of the Liability of Newness: Female and immigrant entrepreneurs’ need for and use of business advisory service
Open this publication in new window or tab >>Heterogeneity in the level and handling of the Liability of Newness: Female and immigrant entrepreneurs’ need for and use of business advisory service
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

In the start-up entrepreneurs face the Liability of Newness when problems and challenges often threaten business survival. Business advisory service, provided by public and private supplier contacts, can offer important knowledge and information, accompanied by various forms of assistance, and thereby decrease the entrepreneurs’ risk of failure and reduce their Liability of Newness. However, it is difficult to match the entrepreneurs’ need for such advice with the available advice. The support must meet the need. Most nations in the European Union have programs and projects that provide such support for entrepreneurs and SMEs. Special programs often support female entrepreneurs and/or immigrant entrepreneurs.

This thesis examines the level and handling of the Liability of Newness with special focus on female entrepreneurs and immigrant entrepreneurs in Sweden. The four papers of this thesis take the perspective of these entrepreneurs. The research is based on a sample of 2 832 entrepreneurs who were interviewed (in a telephone survey) on their impressions and recollections on their need for and use of business advisory service in the start-up processes of their companies. Fulfilment of need is achieved when the need for business advisory service is matched with the right use of business advisory service.

Heterogeneities as far as the level and handling of the Liability of Newness exist related to female entrepreneurs (vs. male entrepreneurs) and immigrant entrepreneurs (vs. non-immigrant entrepreneurs). Female entrepreneurs have a higher need for business advisory service than male entrepreneurs and also use more business advisory service than male entrepreneurs. As a result, female entrepreneurs can decrease the hazard rate for their companies and also reduce the Liability of Newness as their companies move toward the standard risk in their industry. Immigrant entrepreneurs also have a higher need for business advisory service than non-immigrant entrepreneurs. However, because immigrant entrepreneurs use business advisory service to the same extent that non-immigrant entrepreneurs do, immigrant entrepreneurs are unable to decrease the hazard rate for their companies or to reduce the Liability of Newness.The thesis makes both theoretical, methodological and practical contributions.

The thesis may be of interest to government policy makers with its attention to the need and use of business advisory service by female entrepreneurs and immigrant entrepreneurs.

Place, publisher, year, edition, pages
Västerås: Mälardalens högskola, 2017. 70 p.
Series
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 230
Keyword
Entrepreneurship, Business advisory service, female and male entrepreneurs, immigrant entrepreneurs
National Category
Social Sciences Economics and Business
Research subject
Industrial Economics and Organisations
Identifiers
urn:nbn:se:mdh:diva-35288 (URN)978-91-7485-331-5 (ISBN)
Public defence
2017-06-19, Paros, Mälardalens högskola, Västerås, 09:15 (Swedish)
Opponent
Supervisors
Available from: 2017-05-05 Created: 2017-05-05 Last updated: 2017-07-10Bibliographically approved

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