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Innovation Management in Swedish Municipalities
Mälardalens högskola, Akademin för hälsa, vård och välfärd, Hälsa och välfärd. (Health and Welfare in Multicultural Working Life)ORCID-id: 0000-0002-8045-797X
Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, Industriell ekonomi och organisation. (Industriell ekonomi och organisation)ORCID-id: 0000-0002-6823-4925
Independent Researcher.
Stockholm University, Sweden.ORCID-id: 0000-0002-0282-2820
2016 (engelsk)Inngår i: European Journal of Workplace Innovation, ISSN 2387-4570, Vol. 2, nr 1, s. 43-62Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Research on public sector innovation is still limited, and increased knowledge of innovation processes is needed. This article is a based on a study of the implementation of innovation policies in Swedish municipalities, and gives a first-hand, empirical view of some of the complexities of innovation in the public sector. The study took place in four municipalities in central Sweden. The municipalities varied in size and organisational forms. Interviews and policy documents were used for data collection.The results showed that the innovation policies were not followed by action, which may be described as not mobilizing dynamic capabilities to create innovativeness. Thus, dynamic capabilities, such as learning and HRM, Human Resource Management, were not used in conjunction with innovation. Particularly amongst senior management there was a negative attitude towards the innovative capacity of their organization. Middle management saw possibilities. However, barriers such as extensive control systems removed the focus from innovation. There was a lack of communication between senior management and middle management regarding innovation. The conclusion was that innovation, as both concept and practice, was not fully embraced by the municipalities.

It is suggested that generative leadership, opening up communication within the organisations, especially between employees, could be beneficial, and that a common understanding and definition of the innovation concept is needed. Integration of top-down processes with bottom-up processes, such as employee-driven innovation, is also suggested.

sted, utgiver, år, opplag, sider
2016. Vol. 2, nr 1, s. 43-62
Emneord [en]
Public sector, innovation, innovation capacity, dynamic capabilities, innovation concept, management, barriers, opportunities, employee-driven innovation, thematic analysis, summative content analysis
Emneord [sv]
Offentlig sektor, innovation, medarbetardriven innovation
HSV kategori
Forskningsprogram
arbetslivsvetenskap
Identifikatorer
URN: urn:nbn:se:mdh:diva-25880OAI: oai:DiVA.org:mdh-25880DiVA, id: diva2:744203
Tilgjengelig fra: 2014-09-07 Laget: 2014-09-07 Sist oppdatert: 2021-02-09bibliografisk kontrollert
Inngår i avhandling
1. Innovation in Municipal Welfare Services
Åpne denne publikasjonen i ny fane eller vindu >>Innovation in Municipal Welfare Services
2014 (engelsk)Doktoravhandling, med artikler (Annet vitenskapelig)
Abstract [en]

This thesis investigates, analyzes and discusses innovation efforts and the use and understanding of the innovation concept and related policies in municipal welfare services. There are two main themes in the study, policy and practice. It is based on interviews with employees and managers in four Swedish municipalities. Also, an analysis of related policy documents on both a national and local level was done. Methods used were document analysis, thematic analysis and critical discourse analysis.

The results indicate differences between management levels in the view of innovation and what was achieved. Senior managers stressed the importance of innovation, but experienced obstacles in the form of old structures, ways of working, and employees lack of time for innovation. Employee innovations achieved were accordingly not acknowledged.

Middle managers and employees experienced opportunities for employee-driven innovation (EDI). However, barriers such as time and lack of internal communication existed. The study suggests that an excessive control, insufficient empowerment and limited autonomy for employees may be of hindrance for innovation.

Local authorities stressed the importance of innovation in strategic documents, but the dynamic resources of the municipalities were not used to support and develop innovation.

Innovation procurement was prominent in central governmental policies, but concrete elements were otherwise missing. The documents were also influenced by New Public Management, for example on control and efficiency.

Research on welfare services innovation is limited. The study contributes with an understanding of the challenges management meet and knowledge of what barriers and opportunities employees experience for their taking part in innovation. It also raises several fundamental questions about innovation in welfare services, such as if a different approach to innovation in welfare services may be needed as compared to other sectors or if innovation is less important in this context.

This study develops welfare sector innovation research, from empirical knowledge to concept development and a better understanding of the conditions for innovation in welfare services. Further research is needed, addressing the question how innovation, if at all, ought to be managed within the context of welfare services.

sted, utgiver, år, opplag, sider
Västerås: Mälardalen University, 2014
Serie
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 164
HSV kategori
Forskningsprogram
arbetslivsvetenskap
Identifikatorer
urn:nbn:se:mdh:diva-25883 (URN)978-91-7485-162-5 (ISBN)
Disputas
2014-11-19, Paros, Mälardalens högskola, Västerås, 13:15 (svensk)
Opponent
Veileder
Tilgjengelig fra: 2014-09-09 Laget: 2014-09-07 Sist oppdatert: 2014-12-08bibliografisk kontrollert

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