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Project stakeholder engagement through gamification: what do we know and where do we go from here?
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation.
Mälardalen University, School of Business, Society and Engineering, Industrial Economics and Organisation. Åbo Akademi, Turku, Finland.ORCID iD: 0000-0002-6980-3448
PMG-Project Management Group, WU Wien, Wien, Austria.
2023 (English)In: International Journal of Managing Projects in Business, ISSN 1753-8378, E-ISSN 1753-8386, Vol. 16, no 8, p. 152-181Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to explore how gamification may be used for project stakeholder engagement. Design/methodology/approach: The paper presents the results of a systematic literature review of extant research concerning the gamification of projects. Based on this, an agenda for future studies is outlined. Findings: Extant research on the gamification of projects is scarce and scattered among various disciplines, but the engineering fields dominate. The research performed does indicate that gamification may be used for involving stakeholders in projects, primarily by promoting learning, but also by engaging them, motivating action and solving problems. Research limitations/implications: In several cases, extant research display poor quality in research design and a lack in cross-disciplinary perspectives, which means that more research is needed. The users’ perspective is often lacking. Furthermore, the ideas gamification might be “hidden” within other technologies. Practical implications: The findings of this research may assist project management practitioners in the endeavor of adopting gamification principles to better involve stakeholders. Originality/value: The study fills a gap in summarizing the research on how gamification may be used to promote project stakeholder engagement. Based on this, it proposes a research agenda for future research on the use of gamification to promote project stakeholder engagement.

Place, publisher, year, edition, pages
Emerald Publishing , 2023. Vol. 16, no 8, p. 152-181
Keywords [en]
Integrative review, Project stakeholders, Project tools and techniques, Stakeholder engagement
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:mdh:diva-63911DOI: 10.1108/IJMPB-07-2022-0170ISI: 001022651900001Scopus ID: 2-s2.0-85164480617OAI: oai:DiVA.org:mdh-63911DiVA, id: diva2:1784500
Available from: 2023-07-26 Created: 2023-07-26 Last updated: 2023-08-23Bibliographically approved

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Ingvarsson, CarolineHallin, Anette

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