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Relational Sensitivity in Participatory Design: Thinking and making together through joint inquiry
Mälardalen University, School of Innovation, Design and Engineering. (Information Design)
2023 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Participatory design processes can entail involving individuals, groups, and communities in joint inquiry to deliberate on their current situation, imagine alternative futures, and forge possible collaborations. Relational sensitivity – drawing attention to relationships in a given situation – is important when staging (i.e., organising and designing for) and facilitating joint inquiry. It is a valuable concept with which to illuminate and discuss contingent circumstances that may arise and, more generally, to support participation in joint inquiry. 

This PhD thesis explores and develops views of and a vocabulary for discussing relational sensitivity so as to support practitioners in staging joint inquiry. The thesis includes both a literature review and practice-based studies, applying a research through design approach to discuss relational sensitivity. The practice-based studies examine two participatory design processes: the collaborative designing of a communal space with university students, and the development of shared practices and rituals in a co-working space with professionals from the public sector. The practice-based studies also include nine design experiments in which situations for joint inquiry have been staged in academic contexts and in a museum. Through the literature- and practice-based studies, the thesis addresses two research questions: “How can relational sensitivity be understood when staging situations for joint inquiry?” and “How can the study of relational sensitivity inform practitioners when staging situations for joint inquiry?” Research methods include the use of field notes, journal notes, collective analysis, audio- and video-recordings, and questionnaires.

The results include three perspectives from which to understand relational sensitivity when staging joint inquiry: sensitivity to self (e.g., reflexivity, self-awareness, and embodied awareness), sensitivity to intersubjective dynamics (e.g., attunement and responsiveness to group dynamics, affect, emotions, values, trust, and power dynamics), and sensitivity to materiality and process (e.g., the roles of materials, artefacts, and activities in reflection, social cohesion, and diverse contexts, and the role of the body in power dynamics). While relational sensitivity is primarily discussed in relation to practitioners – i.e., those staging joint inquiry – this thesis also discusses the importance of cultivating participants’ awareness of the self and others when staging joint inquiry to collectively support participation.

Overall, this research contributes to the research fields of innovation and design and of participatory design by developing knowledge of relational sensitivity and its role in staging situations for joint inquiry. It provides insights into how practitioners can develop, discuss, and study their relational sensitivity and support participants in participatory design processes.

Place, publisher, year, edition, pages
Eskilstuna: Mälardalens universitet, 2023.
Series
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 379
National Category
Humanities and the Arts
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-62291ISBN: 978-91-7485-595-1 (print)OAI: oai:DiVA.org:mdh-62291DiVA, id: diva2:1751996
Public defence
2023-06-15, C1-007, Mälardalens universitet, Eskilstuna, 13:00 (Swedish)
Opponent
Supervisors
Available from: 2023-04-20 Created: 2023-04-20 Last updated: 2023-05-25Bibliographically approved
List of papers
1. The Knowledge Triangle Cards: Supporting university-society collaborations
Open this publication in new window or tab >>The Knowledge Triangle Cards: Supporting university-society collaborations
2017 (English)In: Proceedings of the 11th European Conference on Games Based Learning, ECGBL 2017, Academic Conferences and Publishing International Limited , 2017, p. 807-813Conference paper, Published paper (Refereed)
Abstract [en]

The Knowledge Triangle Cards (KT Cards) is an educational tool designed for a pilot course at Mälardalen University which aims to help students to contextualize studies to global and national societal needs and to collaborate more closely with society (business and municipalities). The aim is to have students become better at choosing assignments, projects and thesis topics that tie in closer to the labour market and societal needs. The KT Cards are based on a traditional deck of cards and the suits represent different aspects of the knowledge context: opportunity, process, outcome, and stakeholder. Additionally, a set of gamified and non-gamified exercises were designed to prompt reflection and discussion about how student projects incorporate these aspects. A pilot study was carried out in order to test and develop the educational tools and future studies. A total of 24 students and teachers participated and data was collected through observations and feedback from participants. The study indicates that the gamified activities could influence reflection and discussion by speeding up pace of the activity and affecting group dynamics. Two aspects were identified as potentially prompting gamification-shorter time frames and having multiple groups completing the activities. Further studies will look more closely at these aspects for designing gamification and how this affects discussion. The next design iteration will implement minor changes to the visual design of the cards and review how the prototype could provide students with know-how on university-society collaborations and a deeper understanding of the Knowledge Triangle concept.

Place, publisher, year, edition, pages
Academic Conferences and Publishing International Limited, 2017
National Category
Design Didactics
Identifiers
urn:nbn:se:mdh:diva-37452 (URN)000457844600099 ()2-s2.0-85036452159 (Scopus ID)9781911218562 (ISBN)
Conference
11th European Conference on Games Based Learning, ECGBL 2017; FH JOANNEUM University of Applied SciencesGraz; Austria; 5 October 2017 through 6 October 2017
Available from: 2017-12-14 Created: 2017-12-14 Last updated: 2023-04-20Bibliographically approved
2. Exploratory workshop using abstract collaging to reflect on university-society collaborations
Open this publication in new window or tab >>Exploratory workshop using abstract collaging to reflect on university-society collaborations
2018 (English)In: Participatory Innovation Conference 2018 PIN-C 2018, 2018, p. 303-309Conference paper, Published paper (Refereed)
Abstract [en]

Collaborating with society (businesses, industry and municipalities) is a common practice for many universities today. To support such collaborations, there is a need to share and evaluate these practices. This research explores the use of creative and visual methods from Participatory Design to support reflective practice in university-society collaborations. The paper describes an exploratory workshop consisting of an abstract collage-making exercise and a list of questions. The purpose of this workshop is to see how the visual exercise could support discussions about university- society collaborations and to develop future studies. The results from the workshop show that using abstract collages generated multiple interpretations and metaphors about the visualized collaborations. The collage-making exercise prompted discussions about the interrelationship between collaboration, innovation processes and knowledge creation. It also stimulated playful interactions between participants. Moreover, the workshop participants gave valuable feedback on how to develop materials and questions to discuss university- society collaborations.

National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-39259 (URN)
Conference
Participatory Innovation Conference 2018 PIN-C 2018, 11 - 13 Jan 2018, Eskilstuna, Sweden
Available from: 2018-05-23 Created: 2018-05-23 Last updated: 2023-04-20Bibliographically approved
3. Students' comprehension of design collaborations with external organizations
Open this publication in new window or tab >>Students' comprehension of design collaborations with external organizations
2019 (English)In: Proceedings of the 22nd International Conference on Engineering Design (ICED19), 2019, p. 579-588Conference paper, Published paper (Refereed)
Abstract [en]

This pilot study examines how design students comprehend collaborations with external organizations— the roles and involvement of different actors in a design process. The study looks at two undergraduate courses where a total of 33 design students collaborate with a municipality and governmental agency. Data focuses on the students' terminology in regard to the external organizations and is collected through questionnaires, voice recording, workshops and written assignments. The data analysis is both quantitative and qualitative, focusing on the word frequency and semantics of the terminology. The results show that the students were not used to working closely to external organizations. This is reflected in the prevalent use of the term "client" instead of "collaborative partner". Not working closely with organizations nor users is reflected in the students’ inabilities to handle the complexities that emerge when working with multiple stakeholder and users. At the end of the paper, suggestions are made of ways to develop students’ comprehension of ways to involve external organizations and users in the design process.

Keywords
Design education, Design process, User centred design
National Category
Pedagogy
Research subject
Innovation and Design
Identifiers
urn:nbn:se:mdh:diva-45308 (URN)10.1017/dsi.2019.62 (DOI)2-s2.0-85079738518 (Scopus ID)
Conference
22nd International Conference on Engineering Design (ICED19)
Projects
MDH Living Lab
Available from: 2019-09-26 Created: 2019-09-26 Last updated: 2023-04-20Bibliographically approved
4. Teatime: Exploring ways to support diverse narratives on sustainability through design
Open this publication in new window or tab >>Teatime: Exploring ways to support diverse narratives on sustainability through design
2022 (English)In: The Design Journal, ISSN 1460-6925, E-ISSN 1756-3062, Vol. 25, no 1, p. 44-61Article in journal (Refereed) Published
Abstract [en]

In the design research community, diverse narratives and ontologies are discussed in relation to sustainability. Relational ontology is proposed as an alternative to the dominant dualist ontology as a way to reconnect people with their ecological embeddedness and responsibility. This work presents a dialogical tool called 'teatime' created to introduce diverse, immaterial perspectives on sustainability in a co-design project with youth and researchers. The study explores the role of the teatime design in eliciting diverse narratives and forming a dialogical space. The results show that the teatime supported reflections on immaterial perspectives, bringing out relational and social values related to the ecological crises. This study uses a systematic evaluation to reveal a micro-material perspective on ways in which the teatime design and facilitation supported the inquiry process. We propose that the design practitioners take on the role of crafting dialogical spaces that support social relationships and evoke immaterial perspectives.

Place, publisher, year, edition, pages
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2022
Keywords
Diverse narratives, sustainability, Playful Trigger, Commensality, relational ontology, systematic evaluation
National Category
Social Sciences Interdisciplinary
Identifiers
urn:nbn:se:mdh:diva-57248 (URN)10.1080/14606925.2021.2004724 (DOI)000749855300004 ()2-s2.0-85124067317 (Scopus ID)
Available from: 2022-02-09 Created: 2022-02-09 Last updated: 2023-04-20Bibliographically approved
5. Relational Sensitivity and Participatory Practice: Exploring Poise and Punctuation through an Empirical Study
Open this publication in new window or tab >>Relational Sensitivity and Participatory Practice: Exploring Poise and Punctuation through an Empirical Study
2022 (English)In: ACM International Conference Proceeding Series, Association for Computing Machinery , 2022, p. 186-190Conference paper, Published paper (Refereed)
Abstract [en]

Poise-self-awareness of how one is and acts, and punctuation-attunement to relational dynamics, describe integral relational sensitivities for practitioners in Participatory Design (PD). These concepts describe important personal and embodied "practices of readiness"for participating in contingent and relational processes of designing with others. However, more attention on these "practices of readiness"is required in design research and design training to better comprehend and develop relevant relational sensitivity and competences. Through an empirical study, this paper explores what relational sensitivity i.e., poise and punctuation, could be in a participatory practice and what it can do for the process. The paper also explores ways in which relational sensitivity could be nurtured through participatory practices. This research contributes to PD literature by connecting concepts related to relational sensitivity with an empirical study, elaborating on the role of relational sensitivity in PD practice. 

Place, publisher, year, edition, pages
Association for Computing Machinery, 2022
Keywords
participatory practice, poise, punctuation, relational sensitivity, Design designs, Design practice, Design research, Empirical studies, Participatory design, Self awareness
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
urn:nbn:se:mdh:diva-59938 (URN)10.1145/3537797.3537872 (DOI)2-s2.0-85137160725 (Scopus ID)9781450396813 (ISBN)
Conference
17th Participatory Design Conference - Embracing Cosmologies: Expanding Worlds of Participatory Design, PDC 2022, Virtual, Online, 19 August 2022 through 1 September 2022
Note

Export Date: 14 September 2022; Conference Paper; Correspondence Address: Gottlieb, L.; Department of Innovation, Sweden; email: laura.gottlieb@mdu.se

Available from: 2022-09-14 Created: 2022-09-14 Last updated: 2023-04-20Bibliographically approved
6. Relational Sensitivity in Participatory Design
Open this publication in new window or tab >>Relational Sensitivity in Participatory Design
(English)In: CoDesign - International Journal of CoCreation in Design and the Arts, ISSN 1571-0882, E-ISSN 1745-3755Article in journal (Other academic) Published
Abstract [en]

Relational sensitivity involves attuning to subtle and complex collaborative dynamics and plays an important role in participatory design (PD) processes. PD practitioners, including researchers, designers, and facilitators, need abilities to navigate group dynamics while responsibly considering their own impact on the process. This article focuses on the term 'relational sensitivity' to develop perspectives and a vocabulary for discussing the competence and readiness needed in PD. This knowledge can contribute to design research by addressing the lack of understanding regarding how practitioners are trained in design facilitation and sensitivity to relationships. The article articulates relational sensitivity through the perspectives: sensitivity to self, to intersubjectivity, and to materiality and process. It makes a valuable contribution to the PD field by bringing together and exemplifying concepts and aspects connected to relational sensitivity, as well as applying Wilber's four-quadrant model and Ofman's adapted model in a new research context.

Keywords
Relational sensitivity, collaboration, dynamics, participatory design, literature review
National Category
Other Humanities
Identifiers
urn:nbn:se:mdh:diva-62290 (URN)10.1080/15710882.2024.2317943 (DOI)001163451000001 ()2-s2.0-85185695729 (Scopus ID)
Available from: 2023-04-19 Created: 2023-04-19 Last updated: 2024-03-06Bibliographically approved

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