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Designing visual management in manufacturing from a user perspective
RISE - Research Institutes of Sweden, Mölndal, Sweden; Chalmers.ORCID iD: 0000-0001-9068-3527
RISE - Research Institutes of Sweden, Mölndal, Sweden.
RISE - Research Institutes of Sweden, Mölndal, Sweden.
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.
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2019 (English)In: Procedia CIRP, Elsevier, 2019, Vol. 84, p. 886-891Conference paper, Published paper (Refereed)
Abstract [en]

Many organisations use daily meetings, whiteboards and an information system for employee intra-communication. While Operation Management research is often management centred, Human Centred Design, instead, takes a user’s perspective. This research aims to reflect upon and describe a method, applied in practice in a double case study within manufacturing, on how to (re-)design meetings and visual management boards, and what type of information and key performance indicators are most relevant for the personnel. The paper proposes a lean Kata-improvement inspired design method, which takes the personnel’s perspective on design of daily visual management.

Place, publisher, year, edition, pages
Elsevier, 2019. Vol. 84, p. 886-891
Series
Procedia CIRP, ISSN 2212-8271
Keywords [en]
Visualisation daily meetings daily visual management performance measurment
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:mdh:diva-46289DOI: 10.1016/j.procir.2019.04.310Scopus ID: 2-s2.0-85076775650OAI: oai:DiVA.org:mdh-46289DiVA, id: diva2:1377179
Conference
29th CIRP Design Conference 2019, 08-10 May 2019, Póvoa de Varzim, Portgal
Available from: 2019-12-11 Created: 2019-12-11 Last updated: 2020-04-24Bibliographically approved

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Kurdve, MartinSöderlund, CarinaFlorin, Ulrika

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Citation style
  • apa
  • ieee
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  • vancouver
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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  • asciidoc
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