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Visual representations for communication in geographicallydistributed new product development projects
Jönköping University, Sweden.
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0001-9057-0063
Mälardalen University, School of Innovation, Design and Engineering, Innovation and Product Realisation.ORCID iD: 0000-0003-2314-3357
Husqvarna AB, Sweden.
2019 (English)In: Journal of engineering design (Print), ISSN 0954-4828, E-ISSN 1466-1837, ISSN 0954-4828, Vol. 30, no 8/9, p. 385-403Article in journal (Refereed) Published
Abstract [en]

This study addresses the role of visual representations in supporting communication between an R&D team and geographically distributed suppliers for a new product development (NPD) project. Itspecifically focuses on the design and use of visual representationsas a feasible way for communication between the distributed actorswhen they face communication challenges originating from differences in skills in the English language, but also from differences inwork experiences. Relying on empirical materials from a Swedishmanufacturing company in the mechanical engineering industry,this paper makes the following contributions to the literature. First,it shows that visual representations are effective boundary objectsable to support process-oriented and product-oriented communication in distributed NPD projects. Second, it illustrates that visualrepresentations do not necessarily have to follow graphic designprinciples, but can still be effective if distributed actors share thesame project context. Finally, it highlights the need for a dynamic andcontext-dependent perspective on communication in NPD projects.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2019. Vol. 30, no 8/9, p. 385-403
National Category
Production Engineering, Human Work Science and Ergonomics Communication Studies
Research subject
Innovation and Design
Identifiers
URN: urn:nbn:se:mdh:diva-45203DOI: 10.1080/09544828.2019.1661362OAI: oai:DiVA.org:mdh-45203DiVA, id: diva2:1350964
Available from: 2019-09-12 Created: 2019-09-12 Last updated: 2019-12-02Bibliographically approved

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Eriksson, YvonneJohansson, Glenn

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CiteExportLink to record
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Citation style
  • apa
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  • de-DE
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  • Other locale
More languages
Output format
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