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Interview Supported Innovation Audit: how does a complementary interview affect the understanding of an innovation audits results when the interview is based on the audit statements
Mälardalens högskola, Akademin för innovation, design och teknik.ORCID-id: 0000-0002-2597-8561
Mälardalens högskola, Akademin för innovation, design och teknik.
Mälardalens högskola, Akademin för innovation, design och teknik.ORCID-id: 0000-0002-1277-4877
2010 (Engelska)Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

SMEs tend to lack the ability of sustainable development through cost-effective and repeated innovation. One way to find out a current innovation state is to run a self-assessment innovation audit, which are well used but got critics to not show reliable results The authors formed research question: How might a complementary interview affect the understanding of the result of the innovation audit when the interview is based on the same statements used in the audit? The study was conducted at two Swedish SMEs with a mix of management and personnel. 21 respondents at both companies answered 840 audit-statements and equal amount of interview questions rephrased from a “how-perspective”. 4 audit-statements were left blank and 103 interview questions were answered, “I don't know”. A great differ in the understanding appeared and the conclusion was that a selfassessment innovation audit might not show reliable results conducted without a complementing interview.

Ort, förlag, år, upplaga, sidor
2010.
Nyckelord [en]
innovation audit; interview support; SME; method; gap
Forskningsämne
innovation och design
Identifikatorer
URN: urn:nbn:se:mdh:diva-13129OAI: oai:DiVA.org:mdh-13129DiVA, id: diva2:447993
Konferens
ISPIM - International Society for Professional Innovation Management
Tillgänglig från: 2011-10-13 Skapad: 2011-10-13 Senast uppdaterad: 2019-12-13Bibliografiskt granskad
Ingår i avhandling
1. Innovation groups: Before innovation work is begun
Öppna denna publikation i ny flik eller fönster >>Innovation groups: Before innovation work is begun
2013 (Engelska)Licentiatavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

This research project was begun during the financial crisis of 2009 with the objective of increasing the competiveness of SMEs’ (Small and Medium sized Enterprises) by developing their innovation-management capabilities. The research presented in this licentiate thesis (thesis) is a part of the project in which newly-formed innovation groups at two SMEs in Eskilstuna, Sweden have been studied before they began innovation work.

Prior research has indicated a need to observe processes within on-going innovation projects. My overall hypothesis that reaches beyond this thesis, is that an innovation group that improves its innovation-related knowledge, reduces knowledge gaps and increases innovation-related awareness, generates positive additional values such as motivation or enthusiasm above the results such as patents or project costs that are traditional measurements within innovation projects.

The first study in the iterative research process focused on the innovation-related knowledge of newly-formed innovation groups. The results led to further immersed studies, in total five case studies, in which 21 respondents participated. A theoretical framework consisting of theories from Knowledge management and System theory was used to analyze the results and the research question of this licentiate thesis emerged as: “What would a model that describes a newly-formed innovation group’s innovation-related knowledge, knowledge gaps, information flow and awareness look like?” Four sub-questions, one per each aspect of the research question, have been used to analyze prior research, theories and the conducted case studies.

A model, Innovation Group Model (IGM), was created according to the research question and goal for this thesis. A one-sentence-explanation could be: “The organization, the innovation group and the individuals must have the opportunity to be motivated to learn innovation management in theory and practice to achieve innovation-readiness and awareness to detect and utilize innovation-related information available within the internal and external information flow.”

This thesis contributes to the research area of Innovation and design with knowledge concerning newly-formed innovation groups. Three practical applications of the research results are suggested; (1) IGM can be used in organizations to understand the complex situation when an innovation group is created. (2) IGM can be used when planning for physical or virtual environments in which an innovation group consisting of professionals and customers is intended to develop or generate ideas. (3) IGM can be used when developing innovation-related audits intended to provide a deeper understanding of a respondent’s knowledge.

On the basis of the results from this licentiate thesis, I suggest further research according to the overall hypothesis. With IGM as a starting point, one could study the progress of innovation groups and where necessary, provide support in specific areas.

Ort, förlag, år, upplaga, sidor
Västerås: Mälardalen University, 2013
Serie
Mälardalen University Press Licentiate Theses, ISSN 1651-9256 ; 164
Nyckelord
innovation management, innovation group, innovation team, innovation work
Nationell ämneskategori
Övrig annan teknik
Forskningsämne
innovation och design
Identifikatorer
urn:nbn:se:mdh:diva-17990 (URN)978-91-7485-102-1 (ISBN)
Presentation
2013-02-28, Filen, Mälardalens högskola, Eskilstuna, 13:00 (Engelska)
Opponent
Handledare
Tillgänglig från: 2013-01-23 Skapad: 2013-01-21 Senast uppdaterad: 2013-01-29Bibliografiskt granskad
2. Exploring Purposeful use of Innovation Self-assessments
Öppna denna publikation i ny flik eller fönster >>Exploring Purposeful use of Innovation Self-assessments
2020 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

Innovation management is a multidimensional practice characterized by the requirement of a constant renewal to maintain an organization’s relative innovativeness. A practice highly characterized by a requirement to handle uncertainty, risk, and long lead times, which requires an active management of both the prerequisites of today and a yet-undefined future. Therefore, it is of little surprise that the so-called “innovation audits,” with their purpose of direct or indirect improvement are often considered a vital part of innovation management practices. This thesis focuses on the internal self-assessment use of such audits by organizations to self-assess their current state of innovativeness against indicators of good practice or their own prior state. The purpose of such innovation audits is to reveal gaps between the current and desired state, which the organization can use to develop improvement activities.

Substantial empirical and theoretical research on innovation audits exists, which focuses primarily on the development of the audit itself, but seldom on enacting audits that lead to desired improvements. Much innovation audit research discusses the areas to assess and the development of different types of indicators, statements, and framework, which represents these assessment areas. The problem is that no matter how well the indicators identify possible improvement areas or gaps between current and desired states, it still says very little about integrating retrieved information into activities that actually lead to the desired improvements.

This thesis takes a process perspective on the undertaking of an innovation self-assessment audit (ISA). Rather than examining what to assess and how to use the result, it focuses on the undertaking of an ISA as an improvement process in itself. The overall objective is to contribute to the understanding of why a purposeful use of ISA emerges (or does not emerge). To this end, this thesis collects empirical data about ISA use and its context from qualitative case studies, involving 14 self-assessment groups from 9 different organizations. The findings from these studies is presented in the six appended papers that address different perspectives on ISA use and contextual prerequisites.

To better understand why a purposeful use of ISA emerges (or does not), it was necessary to bring the appended papers together and undertake a more focused discussion on ISA use as a process in its entirety. Therefore, this thesis recontextualizes the six appended papers against a new theoretical framework based on theories on processes, complex adaptive systems (CAS), and competence-in-use.

The theoretical discussion in this thesis offers several contributions. First, by approaching the undertaking of ISA as an improvement process, it focuses on the continuity of the process, which in turn allows a distinction between the execution of the process and the enabling of this execution. Second, the enactment of purposeful use is related to knowledge about the focus area of the assessment (e.g. innovation culture or capabilities) and the current state being assessed. Together, these create the basis for the theorization of a four-dimensional ISA competence-in-use that impacts how ISA can be purposefully enacted. Overall, the main reason why purposeful use emerges (or does not) does not seem to be so much about having a high ISA competence-in-use, as having high correspondence between expectations and competence-in-use.

Together, this contributes to an increased understanding of why purposeful use emerges (or does not), making this its primary contribution within the field of innovation management. The focus on self-assessment use as an improvement process embedded in the organizational context it intends to improve, does give a more general relevance to the discussion on improvement processes, and the use of self-assessment audits outside the field of innovation management.

The contribution of this thesis is closely related to the use of ISA and can be used to support the process of planning and undertaking an ISA. This thesis also contributes to knowledge on ISA competence-in-use, which can guide practical choices in undertaking an ISA for more purposeful use.

Ort, förlag, år, upplaga, sidor
Eskilstuna: Mälardalen University, 2020
Serie
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 305
Nationell ämneskategori
Ekonomi och näringsliv
Forskningsämne
innovation och design
Identifikatorer
urn:nbn:se:mdh:diva-46325 (URN)978-91-7485-454-1 (ISBN)
Disputation
2020-02-13, Filen, Mälardalens högskola, Eskilstuna, 13:00 (Engelska)
Opponent
Handledare
Tillgänglig från: 2019-12-17 Skapad: 2019-12-13 Senast uppdaterad: 2020-01-13Bibliografiskt granskad

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Karlsson, HelenaBackström, Tomas

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